Compare Utility Providers in Dallas, TX

Top 46 Electric Providers in Dallas

Best Natural Gas Providers in Dallas

Top 10 Internet Providers in Dallas

*Not all internet providers and speeds available in all areas. **2 Gbps speed available in select markets.

Solar Providers in Dallas

Water & Sewage Providers in Dallas

Top 17 Trash and Recycling Providers in Dallas

Utilities Summary for Dallas, TX

Electric Companies:	46
Natural Gas Companies:	1
Water & Sewage Providers:	2
Garbage, Trash & Recycling Providers:	17
Municipal Electricity:	No

Best Electricity & Internet Providers in Dallas Compared

Whether you’re drawn to the vibrant arts scene in Deep Ellum, the bustling energy of Downtown, or the charming neighborhoods like Bishop Arts, you’re going to love calling this city home. Home to top industries like tech, finance, and healthcare, it offers a fantastic quality of life. Whether you’re settling into East Dallas, White Rock Lake, or Oak Cliff, knowing how utilities work here will help you feel right at home, and maybe save a few bucks along the way.

Dallas has a deregulated energy market, meaning you can choose your electricity provider (yes, you can shop around for the best deal!). We’ll break down everything you need to know, including how to save money with energy efficiency programs and which internet providers offer the fastest speeds.

Electricity in Dallas

Electricity works differently in Dallas than in most cities. While Oncor maintains the power lines (and handles outages) as the transmission and delivery utility (TDU), you get to choose your Retail Electric Provider (REP) from dozens of competing companies. This means you can shop for cheaper rates, renewable energy plans, or perks like free nights. But with so many options, it’s easy to get overwhelmed, we’ll help you find the best plan without the fine-print surprises.

If you live in one of Dallas’ many suburbs things might not be so clear. Some suburbs, like Frisco, receive their electricity from an electric co-op like CoServ that does not have to participate in deregulation, so you might not have a choice of providers. Other suburbs, like Denton and Garland, have municipal electricity, but have still opted in for deregulation, so you do have a choice of provider. Make sure to check your city to see what is available to you.

Top 5 Electricity Providers in Dallas

#1 4Change Energy

Best All-Around Value

4Change consistently threads the needle between low everyday rates and fewer plan gimmicks than most budget competitors. Their charitable-giveback brand is a plus, but the real edge is day-to-day price competitiveness with plans that tend to be easier to understand than heavy tiered/credit structures. Review data shows materially higher satisfaction versus many peers: 4.0/5 across 856 reviews on Texas Electricity Ratings, a strong indicator of stability for a discount REP.

BBB also lists 4Change with A+ and long-standing accreditation, useful as a credibility check, even if BBB isn’t a pricing tool. Bottom line: if you want low hassle + low price without sacrificing reliability, 4Change is the safest “value pick.”

#2 TriEagle Energy

Best for Straightforward, No-Nonsense Plans

TriEagle earns its spot for plan simplicity and a reputation for consistent, non-gimmicky pricing. Independent review compilations put TriEagle near the top (around 4.2/5 overall), and customer commentary frequently calls out stable bills and helpful usage emails, exactly what you want if you dislike bill-credit roller coasters.

While no REP is perfect, TriEagle’s combination of predictable fixed-rate options and fewer fine-print traps makes it a savvy choice if you prioritize clarity over chasing the absolute rock-bottom teaser rate.

#3 Energy Texas

Best Emerging “Customer-Friendly” Option

Energy Texas punches above its weight thanks to straightforward pricing, renewable-heavy plan mix, and consumer-friendly touches (like rewards and occasional demand-response style incentives). Community feedback in Dallas-area threads trends positive, highlighting “no gimmicks” and easy account management; that aligns with third-party review write-ups praising transparency.

If you’re moving in and want a clean, modern experience with green options, without the big-brand baggage, Energy Texas is a solid bet that balances price with user experience.

#4 Reliant

Best Big-Brand Experience & Tools (Watch the Plan Fit)

As an NRG flagship, Reliant couples broad plan selection with strong digital tools and a huge Texas footprint. Independent editorial scoring pegs Reliant around 4.3/5 overall, driven by customer service/online access, but note that some of the most aggressively priced offers rely on bill credits that work best in certain kWh “sweet spots.” If your usage profile fits, you can land competitive effective rates; if it doesn’t, you may pay more.

BBB listings for Reliant are mixed (some entries show “Not Rated”), so lean on plan documents (EFLs) and usage modeling rather than brand name alone.

#5 Frontier Utilities

Best Aggressive Promo Pricing (Mind the Tiers)

Frontier often leads with headline-grabbing rates, which can be great if your household lands inside the bill-credit tiers. Third-party overviews repeatedly note “price leader, but tiered”, so if you’re below the threshold or far above it, your effective rate can jump. For price hunters who can match usage to the plan’s band, Frontier can be a money-saver; if your usage varies a lot, consider a simpler plan elsewhere.

Why Trust Our Rankings

We combined quantitative and qualitative signals, then scored each REP on Price & Value (35%), Fees & Fine Print (15%), Reliability & Complaints (20%), Plan Breadth (10%), BBB & Credibility (10%), and Customer Sentiment (10%). For this Dallas update (as of November 16, 2025), we reviewed:

• 10 independent sources including: BBB business pages, third-party plan/review aggregators, and consumer education pages explaining PUCT complaints/scorecards.
• 2,000+ consumer reviews/posts sampled across Texas Electricity Ratings provider pages (e.g., 4Change 856, TXU 474, Gexa 499), plus spot-checks on recent Dallas-area Reddit discussions to gauge current sentiment and plan “gotchas.”

See our full methodology for ranking REPs

Choosing an Electricity Provider in Dallas

Welcome to the wild world of Texas energy deregulation, where you have the power to choose your electricity provider (but also the burden of not getting tricked by sneaky fine print!). Unlike most states, Dallas lets you shop among REPs, each offering dizzying combinations of rates, plans, and gimmicks. Want free nights? Solar buyback? A low rate that suddenly triples after three months? We’ll help you cut through the noise, decode the Electricity Facts Label (EFL), and spot the difference between a true bargain and a “too good to be true” trap. Whether you’re a data-driven deal hunter or just want the simplest, most reliable option, here’s how to power your Dallas home without overpaying.

Understand Plan Types

• Fixed-Rate: Lock in a rate (12-36 months). Best for stability in volatile Texas summers.
• Variable-Rate: Changes monthly. Riskier but sometimes cheaper short-term.
• Prepaid: Pay-as-you-go. Avoid unless you have credit issues.

Decode the “Electricity Facts Label” (EFL)

• Early Termination Fees ($150+ is common)
• Base vs. Usage Fees (e.g., “$9.95/month + 10.2¢/kWh”)
• Renewable Content (Want 100% wind/solar? Look for “Green Mountain” or “Gexa”)

Time Your Sign-Up

• Best Months: February/March (rates dip before summer demand).
• Worst Months: June-August (prices spike with AC use).

Leverage These Dallas-Specific Perks

• Free Nights Plans (e.g., TXU): Shift laundry/dishwashing to 8pm-6am.
• Solar Buyback: Get credits for excess solar power (good if you install panels).

How Much Electricity Will I Use in Dallas?

Home Size	Winter Usage (Est)	Summer Usage (Est)	Avg Bill (Summer)
Apartment (800 sq ft)	500 kWh	1000 kWh	$140 – $180
Small Home (1500 sq ft)	800 kWh	1600 kWh	$220 – $280
Large Home (2500 sq ft)	1200 kWh	2500+ kWh	$350+

Tips for Choosing a Plan by Neighborhood

• Uptown/Deep Ellum: Apartment living dominates. Look for plans with low base charges.
• Highland Park: Large estates. Look for plans with high-usage credits.
• Bishop Arts: Older homes may have less insulation; avoid variable rate plans.

Energy Efficiency & Rebates

Through Oncor’s Energy Efficiency Incentive Program, Dallas residents can receive rebates for:

• Smart thermostats: up to $75
• HVAC upgrades: up to $3,000
• Attic insulation: up to $0.25 per sq. ft.
• ENERGY STAR® appliances: rebates vary by item

Natural Gas

Unlike electricity, natural gas isn’t deregulated in Dallas, Atmos Energy is your only utility provider. But that doesn’t mean you’re stuck with high bills! Atmos offers rebates for energy-efficient upgrades, and simple habits like lowering your water heater temperature can make a big difference.

Energy Efficiency & Rebates

• High-Efficiency Furnace Rebates: Get up to $200 back for upgrading.
• Weatherization Assistance: Free home insulation for qualifying households.

Water & Sewer

Dallas takes water seriously, with a tiered pricing system that rewards conservation. The Dallas Water Utilities (DWU) department manages your service, and they offer everything from leak forgiveness to rebates for water-saving toilets. Given Texas’ heat and occasional droughts, learning these tricks early will help your wallet, and the community.

• Billing: Combined water, sewer, and stormwater charges.
• Conservation Programs: Dallas offers tiered pricing, so using less saves money.

Water Rebates

• Free water conservation kits (low-flow showerheads, faucet aerators).
• Irrigation system checkups to reduce outdoor water waste.
• Seasonal watering restrictions to preserve supply.

Residents can also take advantage of rebates for efficient toilets and irrigation equipment when available through seasonal city programs.

Conservation & Green Efforts

DWU has run water conservation programs since the 1980s. Time-of-day and twice-weekly watering rules have cut per-capita usage 26% since 2001, saving ~316 billion gallons and reducing greenhouse gas emissions. They also offer landscape workshops, school programs, and annual tours for Water‑Wise yard design.

Game-changers for your budget:

• Tiered pricing means cutting usage saves real money.
• Smart irrigation controllers and implementing xeriscaping landscaping.
• Heating water heater temps moderately and reporting leaks asap.

Trash & Recycling

City of Dallas Department of Sanitation makes waste management straightforward with weekly trash pickup and bi-weekly recycling. But there are quirks, like no glass in curbside bins (you’ll need to visit a drop-off center) and specific rules for bulk items. We’ll decode the system so you avoid fines and maybe even discover the city’s free mulch program for gardeners!

• Weekly trash pickup + bi-weekly recycling.
• Bulk & brush collection twice a month (schedule online).
• Recycles: Paper, cardboard, plastic (#1-2), aluminum (no glass curbside).

Sustainability Efforts

• Dallas aims to divert a significant percentage of waste from landfills through recycling, composting, and reuse programs.
• Residents can drop off hazardous waste, electronics, and yard waste at designated facilities.

New Resident Guide: Setting Up Water, Sewer & Trash in Dallas

Unlike the fragmented electricity market, water, sewer, and sanitation (trash/recycling) in Dallas are bundled services provided by the City of Dallas. You cannot choose a different provider, but you do need to actively set up your account, ideally 3 to 5 days before your move-in date.

Here is the streamlined guide to navigating Dallas Water Utilities (DWU) and the new DallasGo payment system.

1. How to Start Service

The City of Dallas recently modernized its billing system. You have three ways to initiate service:

• Online (Fastest): Visit the official website. You will likely be directed to the new DallasGo platform to create a profile once your account is active.  
• Phone: Call (214) 651-1441 (Monday – Friday, 8:00 a.m. – 5:00 p.m.).
• In-Person: Visit the Customer Service Lobby at 1500 Marilla Street, Room 2D South (Dallas City Hall). This is recommended if you need to present specialized documents (like a probate deed) or pay a deposit in cash.  

2. Documents You Will Need

DWU enforces strict identity protection rules under the Texas Utilities Code. Be prepared to provide:

• Government-Issued ID: Driver’s License, State ID, or Passport.
• Proof of Occupancy:
  • Renters: A signed copy of your lease agreement.
  • Owners: A copy of your settlement statement (HUD-1) or Warranty Deed.
• Social Security Number: Required for the internal soft credit check to determine your deposit eligibility.  

3. Costs to Expect (FY 2025 Rates)

When you receive your first bill, it will likely be higher than usual because it includes one-time setup fees. Based on the Fiscal Year 2024-2025 city ordinances, here is what to budget for:

• Account Setup Fee: A one-time administrative fee of $15.00 is added to your first bill.  
• Security Deposit:
  • Standard Residential (5/8″ meter): $100.00.
  • Larger Homes (1″ meter): $125.00.  
• Deposit Waivers: You may not have to pay the deposit if you are 65 years of age or older, if you own the property (proof of ownership required), or if you provide a Letter of Credit from another utility showing 12 months of payment history with no late fees.  

4. The “Winter Monthly Average” (Sewer Cap)

This is a critical tip for new residents. Your sewer charge is often more expensive than your water charge. Dallas calculates your residential sewer rate based on your water usage during the winter months (December, January, February, and March).

• How it works: The city assumes water used in winter goes down the drain (sewer), while summer water includes lawn irrigation (which doesn’t). They take your winter average and “cap” your sewer bill at that volume for the rest of the year.
• New Resident Note: Since you don’t have a winter history yet, you will be billed based on the citywide average (capped at 40,000 gallons) or your actual usage, whichever is lower, until you complete your first winter cycle.  
• Pro-Tip: Avoid filling a swimming pool or establishing a new lawn during December-March, or you will artificially inflate your sewer bill for the entire following year.

5. Trash & Recycling

In Dallas, setting up your water account automatically activates your sanitation services.

• Bins: You should find one gray roll cart (garbage) and one blue roll cart (recycling) at the property.
• Missing Bins? If the previous tenant took them or they are damaged, call 3-1-1 or submit a request via the Dallas 311 App to request replacements.  
• Collection Schedule: Dallas uses alley collection in older neighborhoods and curbside in newer ones. Pickup is once a week. Check your specific collection day.

Best Internet Providers in Dallas

As a major tech and business hub, Dallas enjoys fierce competition among internet providers. Whether you need multi-gig fiber for working from home or just affordable 5G for streaming, there’s a perfect option. We’ve compared reliability, hidden fees, and customer service so you can skip the frustration and get connected fast.

AT&T Fiber

• Extensive fiber coverage (72% of the city) with speeds up to 5 Gbps.
• Bundle options with home phone and mobile services.

Spectrum

• Cable internet with wide availability (92% of the Dallas area) and no data caps.
• Flexible month-to-month options.
• Bundle options include TV and phone services.

T-Mobile Home Internet

• Wireless 5G-based internet service with simple setup and no annual contract.
• Portable modem ideal for renters.
• Bundle with mobile phone to save.

Verizon 5G Home

• High-speed wireless service with competitive introductory rates.
• Equipment included with service.
• Bundle with mobile phone to save.

Sustainability & Conservation in Dallas

Dallas is advancing sustainability across utilities:

• Oncor’s tree giveaways for shade and energy savings, plus grid modernization to support wind and solar.
• Inflation Reduction Act rebates for electrification (heat pumps, EV chargers, stoves) and whole-home energy retrofits.
• Gexa Energy sells fully renewable-power plans.
• Water-use restrictions and conservation programs through DWU dramatically cut usage and conserved energy.

Financial Assistance & Billing Help for Utilities in Dallas

Water & Wastewater Aid

• Low‑Income Household Water Assistance Program (LIHWAP): pays current or past bills up to the balance or reconnection fees. Apply via TexasUtilityHelp.com or call 855‑566‑2057. DWU offers a 90‑day hold on shut-off once they know you’ve applied.
  (Note: funds may be limited—act promptly.)

Energy Assistance

• Comprehensive Energy Assistance Program (CEAP) via Dallas County and Texas Neighborhood Services: helps low-income families pay electric, gas, and sometimes repairs for heating/cooling systems.
• TXU Energy Aid: operated by the company, offering grants (~$ donor-funded millions) to help TXU customers with electric bills.
• Senior Resources: age 50+ residents can apply for household utility assistance via nonprofits like The Senior Source.

Final Tips for New Dallas Residents

• Compare electricity providers yearly, rates change!
• Lock in a fixed-rate plan to avoid summer price spikes.
• Set up utilities before moving in (some require deposits).
• Check for bundle deals (internet + TV).

Dallas Internet Connectivity

Fastest Internet Providers in Dallas

Dallas Drinking Water Quality Information

Clean drinking water is essential for maintaining good health and overall well-being. Safe, contaminant-free water helps prevent the spread of diseases, supports proper hydration, and ensures the body's vital functions operate smoothly.