Compare plans, manage your account, and support U.S. veterans with every electricity bill.
Key Takeaways
- Veteran Energy donates a portion of its profits to veteran and first-responder charities across the country.
- Customers can easily choose from fixed-rate Valor and Select plans designed to match distinct household energy usage levels.
- Any standard electricity plan can be upgraded to 100% renewable energy for a small monthly fee.
Founded in 2010 and acquired by Value Based Brands in 2020, Veteran Energy is a competitive retail electricity provider with a mission to support U.S. veterans. If you’re looking for competitive rates and a straightforward way to give back, this guide covers everything you need to know about choosing the right energy plan for your household.
What Is Veteran Energy?
Veteran Energy doesn’t just sell power — it gives back. This Texas-based company operates on a unique model that blends essential utility services with charitable giving. A portion of every bill goes toward supporting veteran and first responder organizations, meaning your energy dollars do more than keep the lights on.
When you choose this provider, you can expect two core advantages:
- Reliable Residential Electricity: They offer simple, competitively priced power plans across Texas deregulated ERCOT markets.
- Charitable Donations: Their unique selling proposition is a built-in donation mechanism that supports veteran causes at no extra cost to you.
Veteran Energy Plans and Pricing
| Plan Name | Rate /kWH | Plan Term | Cancellation Fee | |
|---|---|---|---|---|
| Valor 12 | 13.4¢ | 12 Months | $20.00 | Check Availability |
| Valor 24 | 14.3¢ | 24 Months | $20.00 | Check Availability |
| Valor 36 | 14.3¢ | 36 Months | $20.00 | Check Availability |
| Valor 18 | 15.2¢ | 18 Months | $20.00 | Check Availability |
| Secure 12 | 16.8¢ | 12 Months | $20.00 | Check Availability |
| Select 36 | 17¢ | 36 Months | $20.00 | Check Availability |
| Secure Green 24 | 18.5¢ | 24 Months | $20.00 | Check Availability |
*plans and pricing vary by location. Search for your ZIP code to see plans available in your area.
When comparing Veteran Energy rates, you’ll notice they focus on delivering affordable options rather than a confusing web of variable pricing. They specialize in fixed-rate electricity, providing budget stability for everyday consumers. Here is a quick breakdown of their most popular plan structures.
| Plan Name | Term Length | Rate Structure |
|---|---|---|
| Valor 12 | 12 Months | Fixed rate with a bill credit applied at 1,000 kWh usage. |
| Valor 24 | 24 Months | Fixed rate with a bill credit applied at 1,000 kWh usage. |
| Select 12 | 12 Months | Straightforward fixed rate with no usage tiers. |
| Select 24 | 24 Months | Straightforward fixed rate with no usage tiers. |
Valor Plans
The Valor plans are designed for households with average to high electricity consumption. For example, if you opt for the Valor 12 plan Veteran Energy offers, you lock in a fixed rate for a year and receive a specific bill credit when your monthly usage hits the 1,000 kWh mark. This structure is perfect for standard-sized homes that consistently use enough power to trigger the discount.
Select Plans
If you live in a smaller apartment or your energy usage fluctuates significantly from month to month, the Select plans are generally a safer bet. These plans provide a straightforward fixed rate without any usage tier requirements. You won’t have to stress about hitting a specific threshold to get a good rate, making it easier to predict your monthly utility costs.
Green Energy Options
Veteran Energy offers options for eco-conscious shoppers looking to reduce their carbon footprint. If you find a standard fixed-rate plan you love, you can easily make it an environmentally mindful choice. The company allows you to upgrade any traditional plan to 100% green energy — sourced primarily from wind and solar — for a simple $6.95 monthly fee.
Service Area in Texas
Veteran Energy Texas coverage spans across the state’s deregulated energy markets, giving millions of residents the freedom to choose their provider. Whether you’re moving into a new home in Houston, settling down in Dallas, relocating to Fort Worth, enjoying the coast in Corpus Christi, or living in other eligible areas, you have access to their reliable service.
Veteran Energy Coverage Map
Fees, Guarantees, and Cancellation
Transparency is key when comparing energy providers. Before signing up for a new plan, review the fine print to ensure there are no surprises on your monthly bill. Here are the crucial fees and policies you should know:
- Early Termination Fee (ETF): If you cancel a fixed-rate contract before the term ends (and aren’t moving out of their service area), you will be charged a $20 fee per remaining month on the contract.
- Base Monthly Charge: Many plans include a standard $9.95 base charge. Depending on the specific plan’s Electricity Facts Label (EFL), this fee may be waived if your usage hits a certain threshold.
- 60-Day Satisfaction Guarantee: This gives new customers true peace of mind. If you try the service and aren’t completely satisfied within the first 60 days, you can contact them to switch plans or cancel without paying the early termination penalty.
Why Choose Veteran Energy?
Beyond straightforward Veteran Energy plans, what really sets this provider apart is its mission. While there isn’t a traditional military discount electricity Texas residents can apply for directly on their bill, the company’s entire business model is built around generating funds for military families and first responders.
Through their “Power to Give Back” program, a portion of every customer’s bill goes toward focused charities and initiatives. On their website, they show they’ve raised over $900,000 for these causes. Best of all, customers can choose which partner organization they want their portion of donations to support upon sign-up, making the connection deeply personal.
They proudly partner with nonprofits that assist with veteran housing, healthcare, education, and job placement. Some of the notable organizations include:
- Paws for Heroes: Provides fully trained rescued shelter dogs to veterans coping with PTSD and other service-related challenges.
- Fisher House Foundation: Provides free lodging near military and VA hospitals so families can stay close to hospitalized service members.
- Lone Survivor Foundation: Supports wounded service members and their families through therapeutic retreats.
The company also offers referral bonuses, allowing you to earn helpful bill credits if you convince friends or family to switch.
Veteran Energy Reviews and Ratings
When comparing your options, checking Veteran Energy reviews online can provide excellent context. Across Google Reviews, the Better Business Bureau, and local Texas community forums, the general sentiment is largely positive.
Customers frequently highlight the company’s excellent U.S.-based customer service and straightforward billing practices. Many subscribers feel a strong sense of loyalty because of the popular charitable mission. On the downside, a few users have reported occasional glitches with the mobile app and frustrations over early termination fees when moving — which is why it is critical to read your plan’s terms before enrolling.
How to Contact Veteran Energy for Customer Service and Outages
Whether you need to set up your Veteran Energy login, manage your account, or ask a question about your contract, their support team is easy to reach. Here are the primary ways to get in touch or handle your Veteran Energy bill pay:
- Customer Service Phone Number: 888-367-7470
- Online Bill Pay: Access your account portal via their website or mobile app to pay by credit card, debit card, or AutoPay.
- Standard Mail Payment: P.O. Box 660105, Dallas, TX 75266-0105
- Overnight Mail Payment: 1500 N. Greenville Ave., Suite 200, Richardson, TX 75081
Deciding If Veteran Energy Is Right for Your Home
Veteran Energy is an excellent choice for Texans looking for stable fixed rates who actively want a portion of their utility bill to support a greater cause. If you value predictable monthly pricing, appreciate the flexibility of a 60-day satisfaction guarantee, and want to support U.S. veterans and first responders, this provider checks all the right boxes.
While it might not be the best fit for someone seeking a highly customized, ultra-low variable rate, its commitment to straightforward plans and community impact makes it a highly recommended energy partner for the everyday household.
Frequently Asked Questions About Veteran Energy
What makes Veteran Energy different from other providers?
How do I pay my Veteran Energy bill?
What charities does Veteran Energy support?
Does Veteran Energy offer 100% renewable energy plans?
How do I sign up for Veteran Energy?
How do I refer a friend to Veteran Energy?
About the Author
David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.