Veteran Energy Rates, Plans, and Coverage Area

Compare plans, manage your account, and support U.S. veterans with every electricity bill.

Founded in 2010 and acquired by Value Based Brands, Veteran Energy is a competitive retail electricity provider (PUCT Certificate #10041) operating within the ERCOT deregulated market. With a core mission to support military veterans and first responders, this provider offers Texans straightforward, competitively priced electricity plans with a unique charitable twist. If you are shopping for a new power plan and want a seamless way to give back to those who serve, this guide covers everything you need to know about comparing rates and choosing the right energy option for your household.

Understanding Veteran Energy Plans and Pricing

*plans and pricing vary by location. Search for your ZIP code to see plans available in your area.

When comparing Veteran Energy plans and rates, you will notice a strong focus on affordable, fixed-rate options over confusing variable-rate structures. They specialize in budget stability, which is exactly what most homeowners need to avoid unexpected spikes during the scorching Texas summers. Here is a breakdown of their most popular plan structures to help you compare your options.

Plan Name	Term Length	Rate at 500 kWh	Rate at 1,000 kWh	Rate at 2,000 kWh
Valor 12	12 Months	18.2¢ / kWh	12.7¢ / kWh	15.0¢ / kWh
Valor 24	24 Months	18.5¢ / kWh	13.2¢ / kWh	15.4¢ / kWh
Select 12	12 Months	16.2¢ / kWh	16.2¢ / kWh	16.2¢ / kWh
Select 24	24 Months	16.5¢ / kWh	16.5¢ / kWh	16.5¢ / kWh

Valor Plans

The Valor plans are designed for households with average to high electricity consumption. For example, if you opt for the Valor 12 plan, you lock in a fixed rate for a year and receive a generous bill credit when your monthly usage hits the 1,000 kWh mark. This structure is perfect for standard-sized homes that consistently use enough power to trigger the discount.

Select Plans

If you live in a smaller apartment or your energy usage fluctuates significantly from month to month, the Select plans are generally a safer bet. These plans provide a straightforward fixed rate without any usage tier requirements. You will not have to stress about hitting a specific threshold to get a good rate, making it far easier to predict your monthly utility costs.

Coverage Area: Texas Cities Served by Veteran Energy

Veteran Energy Texas coverage spans broadly across the state’s deregulated energy markets, giving millions of residents the freedom to choose their provider. Whether you are moving into a new home in Houston, settling down in Dallas, relocating to Fort Worth, enjoying the coast in Corpus Christi, or living in Arlington, you have access to their reliable service.

To deliver this power directly to your meter, the company operates seamlessly across the state’s primary Transmission and Distribution Utilities (TDUs): Oncor, CenterPoint Energy, AEP Texas, and TNMP.

How the Power to Give Program Supports Veterans

Beyond straightforward plans, what really sets this provider apart is its mission. The company’s entire business model revolves around generating funds for military families and first responders without asking customers to pay a premium.

Through their Veteran Energy Power to Give program, a portion of every customer’s bill goes toward focused charities and initiatives at absolutely no extra cost to you. On their website, they show they have raised over $900,000 for these causes. Best of all, customers can choose which partner organization they want their portion of donations to support upon sign-up, making the connection deeply personal.

They proudly partner with nonprofits that assist with veteran housing, healthcare, education, and job placement. Some of the notable partner organizations include the Texas VFW, Lone Star Veterans Association, Paws for Heroes, and the Fisher House Foundation.

Deals, Discounts, and Ways to Save

Many shoppers actively search for Texas military electricity discounts or exclusive Veteran Energy promo codes. While this provider does not offer a direct line-item military discount on your bill, they provide built-in savings mechanisms that reward loyal customers.

If your home consistently uses over 1,000 kWh of electricity each month, enrolling in a Valor bill credit plan is the easiest way to drastically slash your average rate. Additionally, they occasionally offer new customer sign-up bonuses or highly competitive long-term lock-in rates during the off-season. They also feature a robust referral program, allowing you to earn helpful bill credits if you convince friends or family members to make the switch.

Fees, Deposits, and Guarantees

Transparency is key when comparing Texas electricity rates. Before signing up for a new plan, always review the fine print to ensure there are no surprises on your monthly bill. Here are the crucial fees and policies you should know:

• Early Termination Fee (ETF): If you cancel a fixed-rate contract before the term ends, you will be charged a $20 fee per remaining month on the contract. However, if you are moving to a new address outside of their service area, you can typically waive this fee by providing proof of your move.
• Base Monthly Charge: Many plans include a standard $9.95 base charge. Depending on the specific plan’s Electricity Facts Label (EFL), this fee may be waived if your usage hits a certain high-volume threshold.
• Starting Deposits: The provider will perform a soft credit check during enrollment. If you meet certain credit score requirements or are 65 years of age and older, you can waive the starting deposit. Otherwise, a refundable deposit is required.
• 60-Day Satisfaction Guarantee: This gives new customers true peace of mind. If you try the service and aren’t completely satisfied within the first 60 days, you can contact them to switch plans or cancel without paying the early termination penalty.

Sustainability and Green Energy Initiatives

Veteran Energy offers excellent options for eco-conscious shoppers looking to reduce their carbon footprint. If you find a standard fixed-rate plan you love but want to prioritize sustainability, you can easily make it an environmentally mindful choice.

The company allows you to upgrade any traditional plan to 100% green energy for a simple $6.95 monthly fee. By opting into this program, you ensure that your household’s electricity usage is offset by renewable energy credits sourced primarily from Texas wind and solar generation. It is a highly affordable way to support both military heroes and a cleaner environment.

What Customers Are Saying: Reviews and Ratings

When comparing your options, checking Veteran Energy reviews online provides excellent context into how the company treats its customers. Overall, they maintain strong standing with the PUCT complaint indices and hold high ratings with the Better Business Bureau (BBB). Across local Texas community forums and online threads, the sentiment is largely positive.

• Pros: Customers frequently highlight the excellent, U.S.-based customer support team that genuinely works to resolve billing issues quickly. There is also a deep sense of customer loyalty driven by the charitable mission and the clear, easy-to-understand billing format.
• Cons: On the downside, the structured early termination fees can add up quickly if you are forced to cancel a 36-month plan early. A few users have also reported occasional glitches with the mobile app when attempting to set up AutoPay.

How to Report Outages and Contact Customer Service

Whether you need help setting up your Veteran energy login, want to manage your account, or need to ask a question about your contract, their support team is easy to reach. You can contact Veteran Energy customer service by calling 888-367-7470 from Monday through Friday between 7:00 a.m. and 8:00 p.m., or on Saturdays from 8:00 a.m. to 5:00 p.m. CST. You can also handle your bill payments securely online through their customer portal.

Your local TDU is responsible for maintaining the physical power lines and restoring electricity during severe weather events. Here are the exact numbers to call to report a power outage in your area:

• Oncor: 1-888-313-4747
• CenterPoint Energy: 1-800-332-7143
• AEP Texas: 1-866-223-8508
• TNMP: 1-888-866-7456

Who Should Choose Veteran Energy for Their Home?

Veteran Energy is the ideal match for philanthropically minded Texans, military families, and anyone who wants their routine utility payments to support a greater cause. It is perfect for residents seeking long-term, predictable fixed rates rather than gambling with wholesale variable pricing during the unpredictable summer months.

If you value straightforward billing, appreciate the safety net of a 60-day satisfaction guarantee, and want to support U.S. veterans, this provider checks every box. Conversely, if you prefer hyper-customized smart home plans, free nights and weekends gimmicks, or highly complex variable plans, you might want to explore other providers in the market.

Making the Switch to Veteran Energy

Switching your Texas electricity provider is much easier than most people realize. If you are ready to enroll, follow these three simple steps to transition without losing power:

1. Compare Local Plans: Enter your ZIP code into their online sign-up portal to view the exact plans available in your area. Review the EFL to confirm the pricing tiers match your home’s historical usage.
2. Complete the Enrollment: Select your preferred plan, choose the specific military charity you want to support, and fill out your service address. You will complete a brief credit check to determine if a deposit is required.
3. Let Them Handle the Rest: You do not need to call your old provider to cancel. Veteran Energy will notify ERCOT and coordinate the seamless switch with your local TDU. Your power will remain on without any interruption during the transition.

Powering Your Texas Home While Supporting a Great Cause

Ultimately, choosing a retail electricity provider in a deregulated market comes down to finding a balance between reliable rates and brand trust. Veteran Energy delivers heavily on both fronts. By offering transparent, fixed-rate plans and dedicating a generous portion of their profits to organizations that assist our nation’s heroes, they provide an essential service that makes a tangible, positive difference in the community.

Frequently Asked Questions About Veteran Energy