Utility Providers in Plano, IL

Plano is split between two electricity providers. Generally, central and eastern Plano are in the deregulated Oncor service area, while far north and far west Plano neighborhoods are served by the CoServ cooperative. You can verify your specific address using an ESID (Electric Service Identifier) lookup tool; if your address does not appear in competitive databases, you are likely in the CoServ zone.

Yes, but they vary by provider. The City of Plano typically charges a $100 service deposit for water and trash, which appears on your first bill and is usually refunded after 12 months of on-time payments. For natural gas, Atmos Energy uses a soft credit check via your Social Security Number to determine if a deposit is necessary; if you do not provide an SSN, a deposit will be assessed.

The City of Plano is strict about its 10-business-day application window. Applications submitted too early or too late may be rejected or result in service delays. If your water is already off, service may not be restored until 5:00 PM on your requested date, and late submissions may be subject to additional fees.

Plano uses a Winter Quarter Average (WQA) to calculate residential sewer charges. The city averages your water usage during December, January, and February to determine your sewer rate for the entire year. This ensures you aren’t charged sewer fees for water used on your lawn or pool during the summer. New residents are billed at a city-wide average until their first winter cycle is complete.

Plano residents receive two free drop-offs per month at North Texas Municipal Water District (NTMWD) transfer stations. You must bring a current utility bill and a matching Texas driver’s license to qualify. For curbside pickup, each household has one scheduled Bulky Waste day per month for items like furniture and mattresses.

Yes. The City of Plano requires all residential and business alarm systems to be permitted through the Plano Police Department. If you are moving into a home that already has a permitted system, the permit must be transferred into your name; permits do not automatically transfer between different owners or tenants.

Local experts recommend finding a home on a “priority grid” near a hospital, fire station, or police station, as these areas are typically the last to lose power during extreme weather events. Additionally, ensure your Atmos gas meter is in an accessible space and free of debris, as estimated readings during storms can lead to significant billing errors.