Just Energy Plans & Pricing

Just Energy (part of Just Energy Group Inc., founded in 1997) is a well-established retailer of both electricity and natural gas across the U.S. and Canada. With over a million customers collectively, including affiliates like Amigo and Tara Energy, they’ve built a reputation for providing flexible energy options and bundling green energy features en.wikipedia.org. Headquartered in Houston and Mississauga, they’ve navigated both growth and challenges (including a 2021 bankruptcy filing to restructure after the Texas freeze) and emerged leaner and stronger in December 2022.

Just Energy Coverage Map

Just Energy serves a wide range of deregulated markets in both the U.S. and Canada, covering major metro areas and smaller towns alike.

United States (licensed in California, Delaware, Illinois, Indiana, Maryland, Massachusetts, Michigan, New Jersey, New York, Ohio, Pennsylvania, Texas)

Here’s a snapshot of where they’re active:

• California: Major population centers like Los Angeles, San Francisco, San Diego (via partner utilities in these deregulated zones).
• Illinois: Including Chicago and the surrounding suburbs such as Aurora, Naperville, Bloomington, Peoria.
• New Jersey: Serving cities like Newark, Jersey City, Atlantic City, Cherry Hill, Edison.
• Texas: Dallas–Fort Worth, Houston, Austin, Amarillo, El Paso, Corpus Christi, Lubbock, Midland/Odessa, and many smaller towns .
• Other states: Residents in major metro areas such as Baltimore, Boston, Detroit, New York City, Philadelphia, Columbus, Indianapolis, Providence, and more can often choose Just Energy when deregulation allows.

Canada (authorized in Alberta, British Columbia, Manitoba, Ontario, Saskatchewan)

Just Energy Plans & Pricing

Just Energy’s plans feel like a “choose-your-adventure” book. Here’s the scoop:

Time-of-Use Plans (Perfect for night owls or weekend warriors!)

• Nights Free: Free power daily from 9 PM–7 AM (great for EV charging or AC blasts!).
• Weekends Free: Zero-cost electricity from Friday 7 PM to Sunday midnight (hello, laundry marathons!).

Traditional Fixed-Rate Plans (Predictability = peace of mind)

• Simple Choice: No surprises, just steady rates.
• Mega Saver: For larger homes (2,000+ kWh/month), $150 monthly credit.
• Base Saver Plus: Best for average homes (1,000 kWh/month), includes $75 monthly credit.

Lifestyle-Tailored Plans

• Apartment/Short-Term: 12-month leases, no long commitments.
• No-Deposit Options: Skip the deposit if you qualify (credit check required).

They also offer “GoodBundle,” a subscription that includes energy savings, water product discounts, and carbon offset credits.

*plans and prices may vary by location

Just Energy Deposits, Cancellation, and Other Fees

Just Energy is fairly straightforward about leaving:

Satisfaction Guarantee: While there’s no formal money-back program, they emphasize transparency, no surprise fees and helpful customer service. They also highlight a trust rating of 4.1/5 based on ~7,300 reviews .

No fee to switch plans: you can change anytime without penalties.

Cancellation Fees may apply if you cancel fixed-term contracts early; these are outlined in your Electricity Facts Label and are typically around $175.

Exit‑Fee Reimbursement: For 12+ month contracts, they’ll reimburse up to $150 of your old plan’s termination fee, credited after your first full paid bill with them, provided you don’t leave within 12 months.

Default Rate Protection: If you finish a fixed contract and take no action, you’re rolled into a month-to-month default plan without exit fees.

Types of Energy Offered

They’re a one-stop shop:

1. Electricity Supply: In most U.S. and Canadian deregulated markets.
2. Natural Gas Supply: Available in select U.S. states and Canadian provinces.
3. Green Energy Add-ons (JustGreen): Customers can opt into carbon‑offsetting units, supporting renewable energy like wind, solar, biomass, and hydro.

You’re billed by Just Energy for supply, while transmission/distribution stays with your local utility.

Just Energy Mobile App & Account Portal

Managing your energy is easy with their digital tools:

• My Account Portal (web/mobile‑friendly): pay bills, track hourly/daily usage, view history, and access special offers.
• My Just Energy mobile app (iOS/Android): lets you view/pay bills, set up auto‑pay, receive alerts, and track usage. Reviews mention it covers the basics, though some users find it “a bit clunky” and lacking detailed usage analytics.

Why Choose Just Energy?

If you value choice, flexibility, and eco-friendly options, with a dose of digital convenience, Just Energy stands out:

• Customized Plans: Lock in rates or stay flexible, you choose what fits your lifestyle.
• Smart Savings: Unique offers like free daytime energy and bundle discounts.
• Green Commitment: JustGreen lets you voluntarily boost clean energy in your mix.
• Digital Ease: Manage everything online or via app, with usage data at your fingertips.
• Support & Transparency: Clear exit/replacement policies, plus promotions to help with fees and peace of mind.

Just Energy is a solid choice for anyone in a deregulated region looking for flexible energy plans with good digital tools and green options. Just do a quick rate and terms comparison for your ZIP code, and read the Electricity/Facts Label closely, especially if you’re eyeing fixed-term offers. Their fee reimbursement perks make the switch easier, and if you care about clean energy, JustGreen is a nice plus.

FAQs About Just Energy