- Get upto a $300 Reward Card
- $10 off Fiber for 12 Months
- Reliable Fiber Speeds up to 5 Gbps
- Plans starting at $34/month
Electric Providers in Jacksonville
Electricity in Jacksonville is primarily provided by JEA, and we recommend starting your service at least three business days before your move by visiting their website or calling. You will need to provide a form of identification and a deposit to activate your account, though JEA often offers same-day service if you call before 2:00 p.m.
Natural Gas Providers in Jacksonville
Natural gas is managed by TECO Peoples Gas, and you should schedule your service start at least one week in advance through their online portal or by calling. We suggest confirming your appointment early, as a technician may need to enter your home to perform a safety inspection and relight your appliances before the gas can be fully turned on.
Top 8 Internet Providers in Jacksonville
Internet options in Jacksonville are robust, with AT&T Fiber and Xfinity offering the widest high-speed coverage alongside 5G home internet from Verizon and T-Mobile. We recommend checking for “new neighbor” fiber promotions about two weeks before your move to secure a preferred installation date and take advantage of the fastest symmetrical speeds available in your specific neighborhood.
- 5 Gbps
- Fiber
- Unlimited
- Mobile
- 69.78%
- $34.00/mo
- Our Recommended Provider
- 2 Gbps
- Cable & Fiber
- Unlimited
- TV & Phone
- 97.43%
- $45.00/mo
- 415 Mbps
- 5G
- 1.2 TB
- Mobile
- 87.64%
- $20.00/mo
- Wireless Internet Provider
- 300 Mbps
- 5G
- Unlimited
- Mobile
- 93.18%
- $65.00/mo
- Wireless Internet Provider
- 300 Mbps
- 5G
- Unlimited
- Mobile
- 99.87%
- $35.00/mo
- Wireless Internet Provider
- 400 Mbps
- Satellite
- Unlimited
- 100%
- $50.00/mo
- 150 Mbps
- Satellite
- 150-850 GB
- Phone
- 100%
- $39.99/mo
- Varies
- Fiber, Cable, 5G, & Satellite
- Varies
- 95%
- $39.95/mo
Water & Sewage Providers in Jacksonville
Water and sewer services are also handled by JEA for the majority of Duval County, which allows you to bundle these charges with your electric bill for a single monthly statement. We suggest initiating this transfer at the same time as your electricity to ensure your taps and wastewater services are fully active the moment you move in.
Top 20 Trash and Recycling Providers in Jacksonville
Trash and recycling collection is a city-run service managed by the Jacksonville Solid Waste Division, and you can confirm your specific schedule by calling (904) 630-CITY (2489) or using the MyJax online portal. Unlike many other cities, Jacksonville requires residents to provide their own heavy-duty trash cans for weekly pickup, though the city will provide a specific 95-gallon yellow-lid cart for your bi-weekly recycling.
Utilities Summary for Jacksonville, FL
| Electric Companies: | 1 |
| Natural Gas Companies: | 1 |
| Water & Sewage Providers: | 3 |
| Garbage, Trash & Recycling Providers: | 20 |
| Municipal Electricity: | Yes |
Electricity, Natural Gas, Water, and Trash in the City of Jacksonville
Jacksonville, a vibrant coastal city with over 900,000 residents, blends Southern charm with urban energy. From the scenic St. Johns River to mile-long Atlantic beaches, it offers a wonderful backdrop for your new home life. With growth comes opportunity, and understanding your utilities is a smart start!
Electricity in Jacksonville
Electricity in Jacksonville is provided by JEA (Jacksonville Electric Authority), one of the largest community-owned electric utilities in the U.S. Serving more than 500,000 electric customers, JEA focuses on local reinvestment, reliable service, and sustainable energy initiatives. Whether you’re powering a downtown apartment or a beachside bungalow, JEA is your go-to electric provider.
What JEA Offers
- Electricity generation and delivery within Jacksonville and surrounding areas
- A growing mix of clean energy sources, including solar and landfill gas
- Smart meters, outage alerts, and budget billing to help you stay on track
Energy-Efficiency Rebates
JEA offers a variety of residential rebates to help reduce your energy costs and improve home efficiency:
- Up to $350 for ENERGY STAR® certified heat pump water heaters
- $200 for attic insulation or HVAC tune-ups
- Rebates for smart thermostats, dehumidifiers, and washing machines
- Free home energy and irrigation assessments
Green Energy Programs
- SolarSmart lets customers support solar power for just a few extra dollars per month
- JEA partners with local solar farms, reducing emissions while supporting renewable growth
- Time-of-Use rate options for EV charging and off-peak energy savings
Natural Gas in Jacksonville
Natural gas service in Jacksonville is provided by Peoples Gas, a division of TECO Energy. This utility delivers clean, affordable natural gas to homes and businesses throughout the city. Peoples Gas is known for its safety, efficiency, and helpful rebate programs that make upgrading appliances more affordable.
What Peoples Gas Offers
- Natural gas service for water heaters, furnaces, ranges, and dryers
- 24/7 emergency support and online account management
- Free energy evaluations for homes looking to add or upgrade natural gas systems
Energy-Efficiency Rebates
Peoples Gas offers attractive incentives for using energy-efficient gas appliances:
- Up to $700 for energy-efficient tank or tankless gas water heaters
- Rebates for gas ranges, dryers, space heaters, and pool/spa heaters
- Builder and remodeler programs for new gas installations
Why Choose Natural Gas in Florida:
- More efficient than electric heating in colder months
- Lower operational costs for cooking and laundry
- Can operate even during power outages (for certain appliances)
Water & Sewer Services in Jacksonville
Water and sewer services in Jacksonville are managed by JEA, the city’s municipally owned utility. JEA is responsible for treating and delivering safe, high-quality drinking water to hundreds of thousands of residents and maintaining one of the largest sewer systems in Florida. Whether you’re washing dishes or watering your lawn, you’re drawing from a well-regulated and sustainable local system.
What JEA Provides
- Water Supply: JEA draws from the Floridan Aquifer, a deep underground freshwater source. The water is treated at over 30 water treatment plants before being distributed throughout the city.
- Wastewater Treatment: JEA maintains over 3,900 miles of sewer lines and 14 treatment plants that handle wastewater safely and efficiently.
- Stormwater Management: While separate from your sewer charges, stormwater drainage is also supported through JEA infrastructure and fees collected by the city.
Conservation & Efficiency Programs
- Home water assessments: Get a free evaluation of your irrigation and indoor water use.
- Rebates: Receive up to $100 for WaterSense-labeled toilets, or rebates on other water-saving appliances.
- Leak adjustment policy: If you have a verified leak and make timely repairs, JEA may offer a credit toward your bill.
Trash, Recycling & Yard Waste Collection
Residential solid waste collection in Jacksonville is handled by the City of Jacksonville’s Solid Waste Division. This city-managed program includes regular pickup of trash, yard debris, and recyclables, with designated days depending on your neighborhood. It’s reliable, affordable, and easy to access through the city’s MyJax system.
What’s Included
- Weekly trash pickup
- Biweekly recycling collection
- Weekly yard waste service (up to 5 cubic yards per week)
- Scheduled bulk item collection (furniture, appliances, tires, by request)
How It Works
- Set trash out by 6:00 AM on your scheduled pickup day.
- Use the Waste Wizard tool or call (904) 630-CITY to find your pickup schedule, report missed service, or request bulk pickup.
- Trash and yard waste must be in approved containers or bundled for collection.
Best Internet Providers in Jacksonville
A fast, reliable internet connection is essential, whether you’re working from home or streaming beachside. Jacksonville offers several top ISPs with varying speeds and technologies.
- AT&T Fiber: High-speed symmetrical fiber (up to 5 Gbps in some areas), ideal for families and heavy users. Available in about 70% of the Jacksonville metro.
- Xfinity: Widely available, almost 98% of the city has access, cable internet with plans ranging from 100 Mbps to 2 Gbps.
- T-Mobile Home Internet: Wireless 5G-based option, easy setup and decent speeds that vary based on connection strength.
- Verizon 5G Home Internet: Fixed wireless using Verizon’s 5G network; availability varies by address.
Financial Assistance & Support for Utilities in Jacksonville
If bills ever feel too heavy, Jacksonville offers several programs to help you stay current and protect your essential services, with aid from city, state, and nonprofit groups.
City of Jacksonville Emergency Assistance Program
- The city’s Social Services division offers temporary help for rent, mortgage, and utility bills during a crisis.
- Eligibility: Duval County residents ≤200% of the federal poverty level, with past-due or shutoff notices.
- Call (904) 255‑2469 to make an appointment and start the process.
Northeast Florida Community Action Agency (NFCAA)
- Administers LIHEAP (Low-Income Home Energy Assistance Program) and Weatherization Assistance Program in Duval County.
- LIHEAP helps with electricity/gas payment,
- WAP pays for home improvements that reduce energy waste.
Beaches Energy CARE Fund
- If you’re in the Jacksonville Beach area and served by Beaches Energy, their CARE Program assists elderly, disabled, or low-income customers in crisis.
- Call 904‑247‑6241 to apply.
Conservation & Green Energy Opportunities
- JEA supports EV adoption and infrastructure by offering rebates for EV charger installations and time-of-use billing plans.
- Through ENERGY STAR and Florida’s DSIRE, you can secure additional credits on efficient appliances or solar installations .
- Beaches Energy additionally encourages solar water heaters, insulation, and pump upgrades, offering up to $1,250 in residential rebates .
- Water conservation: fix leaks promptly and apply for water bill adjustments with JEA for verified repairs.
About the Author
David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.
Jacksonville Internet Connectivity
Fastest Internet Providers in Jacksonville
| Provider | Connection Type | Download Speed | |
|---|---|---|---|
| AT&T Fiber | Fiber | 5 Gbps Not all speeds available in all areas |
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| Xfinity | Cable & Fiber | 2 Gbps Not all speeds available in all areas |
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| T-Mobile 5G Home Internet | 5G | 415 Mbps Not all speeds available in all areas |
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| AT&T Air | 5G | 300 Mbps Not all speeds available in all areas |
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| Verizon 5G Home Internet | 5G | 300 Mbps Not all speeds available in all areas |
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| Starlink | Satellite | 400 Mbps Not all speeds available in all areas |
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| Viasat | Satellite | 150 Mbps Not all speeds available in all areas |
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| Earthlink | Fiber, Cable, 5G, & Satellite | Varies Not all speeds available in all areas |
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Jacksonville Drinking Water Quality Information
Clean drinking water is essential for maintaining good health and overall well-being. Safe, contaminant-free water helps prevent the spread of diseases, supports proper hydration, and ensures the body's vital functions operate smoothly.
Jacksonville's Primary Drinking Water Source: Ground Water
Drinking Water Contaminant Levels
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Utilities in Nearby Cities
Frequently Asked Questions
How far in advance should I set up my JEA account?
We recommend contacting JEA at least three business days before your move. You can do this easily online or by calling (904) 665-6000. If you’re moving into an existing home, JEA can often handle same-day requests if you call before 2:00 p.m., but it’s always better to have it scheduled early!
Do I really get one bill for everything?
Almost! One of the perks of living here is that JEA handles your electricity, water, and sewer services. This means you only have one login to manage and one monthly payment for all three major utilities.
Is there a deposit required for new service?
JEA does typically require a deposit for new accounts, which is based on the average bill at your new address. However, if you have a strong credit score or a letter of “good standing” from a previous utility company, they may waive that requirement for you.
Who handles my gas if it’s not JEA?
While JEA does most of the heavy lifting, natural gas in Jacksonville is provided by TECO Peoples Gas. We suggest reaching out to them at least one week before your move. Since gas isn’t bundled with your JEA bill, you’ll want to set up their online portal separately.
What should I do if I smell gas in my new home?
Treat this as an emergency! If you smell a “rotten egg” odor, do not turn on any lights or use your phone inside. Leave the house immediately and, once you are at a safe distance, call 911 and the TECO Peoples Gas emergency line at (877) 832-6747.
Do I need to be home for the gas to be turned on?
Yes. A technician from TECO will need to enter your home to perform a safety check and relight the pilot lights on your stove, water heater, and furnace to ensure everything is working correctly before they leave.
Wait, I have to buy my own trash can?
That’s right! Unlike many cities, Jacksonville requires residents to provide their own heavy-duty trash cans (up to 45 gallons) for weekly pickup. The city does provide the 95-gallon yellow-lid cart for recycling, but for your regular household trash, you’ll need to make a quick trip to the hardware store.
How often is recycling picked up?
Recycling is collected every other week in Jacksonville. You can find your specific “A” or “B” week schedule by visiting the MyJax portal or calling (904) 630-CITY.
How do I get rid of an old appliance or mattress?
For large items, you can request a bulky item pickup through the MyJax app or website. Just a heads-up: tires and appliances with freon (like refrigerators) have specific disposal rules, so be sure to check the city’s guidelines before you put them on the curb.
Who has the best internet in Jax?
AT&T Fiber and Xfinity are the primary providers, but Google Fiber has been expanding into select parts of the city as well. If you work from home, we suggest checking for fiber availability at least two weeks before your move, it’s much easier to get an installation window before you’re actually living among the boxes.
What is "MyJax" and why do I need it?
Think of MyJax as your all-access pass to city services. It’s a website and mobile app where you can report a missed trash pickup, request a new recycling bin, or even report a pothole on your new street.
Are there programs to help with high utility bills?
Absolutely. JEA offers several assistance programs, including Neighbor to Neighbor, which provides temporary help for those in a crisis. You can also sign up for My Home Energy Report, a free service from JEA that gives you personalized tips on how to lower your specific energy and water usage.