Electric Providers in Knoxville
Knoxville Utilities Board
EnergySage
- Service
- Home solar
- Quotes
- Free
Electricity in Knoxville
Electricity is provided by the Knoxville Utilities Board (KUB). You should schedule your service start online or by calling at least three business days before moving in. A unique 2026 perk is KUB’s Time-of-Use (TOU) rates; if you can shift your laundry or EV charging to “off-peak” hours (usually late nights and weekends), you can take advantage of rates that are significantly lower than the standard residential charge.
Top 2 Natural Gas Providers in Knoxville
Knoxville Utilities Board
Natural Gas in Knoxville
Natural gas is also a KUB service. If you’re moving into one of the historic Craftsman bungalows in Old North Knoxville or Fourth & Gill, your heating and cooking will almost certainly be gas-powered. KUB requires an adult to be present for the initial turn-on to perform a safety check and relight pilot lights. If you’re building a new home or adding a gas line, KUB often offers “Gas Rebates” for installing high-efficiency appliances, so check their 2026 incentive list before you buy.
Top 12 Internet Providers in Knoxville
Xfinity
- Speeds up to
- 2 Gbps
- Type
- Cable & Fiber
- Data cap
- Unlimited
- Availability
- 98.46%
AT&T Fiber
- Speeds up to
- 5 Gbps
- Type
- Fiber
- Data cap
- Unlimited
- Availability
- 94.27%
Starlink
- Speeds up to
- 400 Mbps
- Type
- Satellite
- Data cap
- Unlimited
- Availability
- 100%
Verizon 5G Home Internet
- Speeds up to
- 300 Mbps
- Type
- 5G
- Data cap
- Unlimited
- Availability
- 100%
T-Mobile 5G Home Internet
- Speeds up to
- 498 Mbps
- Type
- 5G
- Data cap
- 1.2 TB
- Availability
- 99.82%
AT&T Air
- Speeds up to
- 300 Mbps
- Type
- 5G
- Data cap
- Unlimited
- Availability
- 99.96%
- Speeds up to
- 150 Mbps
- Type
- Satellite
- Data cap
- 150-850 GB
- Availability
- 100%
- Speeds up to
- Varies
- Type
- Fiber, Cable, 5G, & Satellite
- Data cap
- Varies
- Availability
- 95%
WOW!
- Speeds up to
- 1.2 Gbps
- Type
- Cable
- Data cap
- 3 TB
- Availability
- 38.44%
Spectrum
- Speeds up to
- 7 Gbps**
- Type
- Cable & Fiber
- Data cap
- Unlimited
- Availability
- 23.81%
- Speeds up to
- 7 Gbps
- Type
- Fiber
- Data cap
- Unlimited
- Availability
- 3.73%
TDS Telecom
- Speeds up to
- 8 Gbps
- Type
- Fiber
- Data cap
- Unlimited
- Availability
- 8.25%
What to Expect in Knoxville
Internet in Knoxville has a massive local twist: KUB Fiber. As of 2026, KUB has completed its city-wide rollout, meaning if you have KUB electricity, you likely have access to their symmetrical gigabit fiber. This has pushed traditional providers like Xfinity and AT&T to be extremely competitive. We recommend checking KUB Fiber first—they often offer a “Bundle Discount” where your internet charge appears right on your utility bill, keeping your life down to one single payment for almost everything.
Water & Sewage Providers in Knoxville
KNOXVILLE UTILITIES BOARD
- Service
- Water & sewage
- Contact
- Online & Phone
Knoxville drinking water quality: 5 contaminants above health guidelines, none above legal limits
Primary source: surface water. Levels are averages of EPA SDWA LCR and UCMR 3–5 samples. Health guidelines come from the EPA, WHO, or state health departments; legal limits are EPA regulations.
Do I Need to Use a Water Softener in Knoxville?
You probably don't need a water softener right away. Knoxville tap water is rated “moderately hard” (90 to 130 mg/L), drawn from Tennessee River (Fort Loudoun Reservoir). Most local households get by comfortably without one. However, if you start seeing cloudy glassware, stiff laundry, or crusty mineral buildup on your fixtures, a softening system is worth considering to protect your appliances. We suggest checking for signs of hard water or waiting a few weeks after move-in before making the investment. How to tell if you have hard water.
Water & Sewer in Knoxville: What to Know
Water and wastewater (sewer) are—you guessed it—also handled by KUB. This consolidated billing is a huge convenience, but be mindful of the “Inside vs. Outside City” rates. If you live within Knoxville city limits, your rates are standard; however, if you move just outside into the county, your wastewater service charge can nearly triple per unit. Also, Knoxville water is sourced from the Tennessee River and is considered “moderately hard.” Most residents in 2026 are opting for high-quality under-sink filters to address minor seasonal taste variations known as “earthy” notes during peak summer heat.
Top 6 Trash and Recycling Providers in Knoxville
City of Knoxville Waste Managment
Griffin Waste Services
All 3 additional trash and recycling providers
Trash & Recycling in Knoxville: What to Expect
Trash and recycling are managed by the City of Knoxville and are funded through your property taxes, so you won’t receive a separate monthly bill for standard pickup. Every home is issued one Gray Cart for trash and one Blue Cart for recycling (collected every other week). If you find that one trash cart isn’t enough, Knoxville doesn’t use “Orange Stickers” like some cities; instead, you can rent a second cart (which is colored orange and blue) for a small monthly fee by calling 311.
Utilities Summary for Knoxville, TN
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Here’s Everything You Need to Know About Utilities in Knoxville
Found in the heart of East Tennessee, in the foothills of the Great Smokey Mountains, Knoxville is a vibrant city known for its friendly community, scenic mountain views, and deep-rooted Appalachian culture. It’s home to the University of Tennessee, which brings energy and diversity to the area, and the city boasts a thriving downtown with restaurants, live music, and green spaces. Whether you’re moving to historic neighborhoods like Old North Knoxville, trendy areas like South Knoxville, or family-friendly suburbs like Farragut or Fountain City, you’ll find that Knoxville offers a great blend of charm, nature, and modern amenities.
Electricity in Knoxville
Most Knoxville residents receive their electricity from the Knoxville Utilities Board (KUB), which serves over 210,000 electric customers in the city and surrounding areas. KUB operates as a public utility, sourcing power from the Tennessee Valley Authority (TVA), a federally owned electric utility that provides energy across the southeastern U.S. KUB has a mobile app and online portal that make it easy to pay bills, view usage, and report outages.
KUB and TVA offer several energy-saving programs and rebates to promote sustainability and lower monthly bills:
Energy Efficiency and Rebate Programs:
- Home Uplift Program: For income-qualified households, provides free energy upgrades like insulation, HVAC repair, and air sealing.
- EnergyRight Residential Rebate Program (via TVA):
- Smart Thermostat: $50 rebate
- Heat Pump Water Heater: $300 rebate
- HVAC Tune-Up: Up to $150
- Duct Sealing or Replacement: Up to $300
- Free DIY Energy Kit: Includes LED bulbs, aerators, and other energy-saving tools.
- Home Energy Evaluation: Free or low-cost assessments with personalized recommendations and access to rebates.
These programs make it easier to transition into a more energy-conscious lifestyle while saving money over time.
Natural Gas in Knoxville
KUB is also the primary provider of natural gas in Knoxville, serving more than 100,000 customers. Their natural gas service is safe, reliable, and competitively priced. The KUB mobile app also supports gas customers, allowing for easy account management and usage tracking.
The utility encourages sustainable energy use and offers rebates through its partnership with TVA’s EnergyRight program.
Natural Gas Rebates
- Natural Gas Water Heater (Tankless or Storage): $150–$300 rebate
- Natural Gas Furnace: $250 rebate
- Smart Thermostat (if tied to gas heating): $50 rebate
- Weatherization and Duct Sealing: $150–$300
In addition, KUB promotes conservation through its Gas Safety Education Program, encouraging safe and efficient usage and offering resources for detecting and preventing leaks.
Water Services in Knoxville
KUB also handles water service for the Knoxville area, serving over 90,000 customers. Water is sourced from the Tennessee River, and the city’s water treatment plant is consistently ranked among the top in the nation for quality and safety. KUB focuses on maintaining water quality and sustainability through infrastructure improvements and leak reduction efforts.
Water Conservation Programs
- RainSmart Rebate Program (in partnership with Knox County Stormwater):
- Rain Barrel: Up to $100
- Rain Garden Installation: Up to $500
- Toilet Replacement Rebates: Occasionally offered for upgrading to WaterSense-certified toilets (check for availability).
- Water Efficiency Tips & Tools: Through KUB’s site and TVA’s DIY EnergyRight kits (includes low-flow aerators).
The water department also monitors and reports on regional droughts and water usage, helping residents be better stewards of local resources.
Trash and Recycling in Knoxville
Trash collection and recycling services in Knoxville are managed by the City of Knoxville’s Waste and Resources Management Office. If you live within city limits, you’ll be automatically enrolled when you set up water service with KUB. Services include weekly curbside trash pickup and biweekly recycling pickup.
Tools and Unique Services
- “Knoxville Trash and Recycling” App: Lets you set reminders, find pickup schedules, and check what’s recyclable.
- Household Hazardous Waste Facility: Open to residents to safely dispose of paint, chemicals, batteries, and electronics.
- Yard Waste Pickup: Seasonal curbside service for brush, leaves, and small branches.
- Bulky Item Pickup: Free by appointment for large items like furniture or appliances.
Knoxville also offers community-wide clean-up days and sustainability education through its “Zero Waste Schools” and “Keep Knoxville Beautiful” initiatives.
Best Internet Providers in Knoxville
Internet access in Knoxville is widely available, with a mix of high-speed fiber, cable, and 5G home internet options. Most neighborhoods, including downtown and surrounding suburbs, have access to at least two high-speed providers.
- Offers up to 5 Gbps speeds in some areas
- Symmetrical upload/download speeds
- Great for remote work, streaming, and smart homes
- Available in about 85% of the city
- Reliable cable internet with wide coverage (almost 99%)
- Speeds up to 2 Gbps
- TV and mobile bundles available
- Wireless internet with no installation or equipment fees
- Download speeds vary from 72 Mbps to 245 Mbps
- Great for renters and short-term residents
WOW! Internet
- Competitive pricing and no contracts
- Speeds up to 1.2 Gbps
- Available in select neighborhoods only, less than 40% of Knoxville
It’s worth comparing speeds and deals by your address to find the best value and performance.
Local Sustainability, Conservation, and Green Energy Programs
Knoxville is a regional leader in environmental sustainability, with a number of city- and community-led initiatives aimed at reducing energy use, cutting emissions, and protecting the area’s natural beauty.
Notable Programs and Initiatives
- City of Knoxville Sustainability Office: Leads efforts on climate planning, energy savings in public buildings, and clean transportation.
- Solarize East Tennessee: Group-purchasing program offering discounts for residential solar installation.
- Green Building Incentives: Builders can earn property tax abatements for constructing LEED-certified buildings.
- Knoxville Area Transit (KAT): Operates hybrid and electric buses, reducing public transportation emissions.
- Tree Knoxville: A nonprofit focused on reforesting urban areas and educating residents on tree care and planting.
The city also publishes a Sustainability Work Plan with updates on climate action goals, making it easy for residents to get involved in green living.
Financial Assistance for Utility Bills in Knoxville
Utility bills can sometimes be a burden, but Knoxville offers several programs to help low-income households or those experiencing temporary hardship. These programs are available through both providers and community organizations.
Provider-Based Assistance
- KUB Project Help: Provides emergency energy assistance during cold months. Funded by customer donations and matched by KUB.
- Levelized Billing: Spreads seasonal spikes across 12 months for consistent bills.
- Utility Payment Arrangements: Flexible options for missed payments or high usage months.
Community & City-Based Help
- CAC (Knoxville-Knox County Community Action Committee): Administers energy and water bill assistance, home weatherization services, and support for seniors and veterans.
- LIHEAP (Low Income Home Energy Assistance Program)
- Emergency Rental & Utility Assistance
- East Tennessee Foundation: Offers grants for nonprofit agencies that can help residents in need.
State-Based Programs
- Tennessee LIHEAP: Federal funds distributed through local agencies to assist with utility bills
- Weatherization Assistance Program: Helps qualifying households improve home insulation and energy efficiency for long-term savings.
If you’re struggling to keep up with bills, start by contacting KUB’s customer service or the local CAC office, they can connect you with the right program quickly.
About the Author
David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.
Utilities in Nearby Cities
Frequently Asked Questions
What is the "Leaf Vacuum" season?
From November through February, Knoxville pauses its regular brush schedule for Leaf Pickup. Don’t bag your leaves! Just rake them into a loose pile at the edge of the street (not in the street or over a storm drain). Large vacuum trucks will crawl through your neighborhood several times a season to suck them up. You can track the “Leaf Map” in real-time on the My Knoxville App.
What is "Brush" and when do they take it?
Outside of leaf season, the city picks up yard waste (limbs, sticks, hedge trimmings) every two weeks. The rule is “4x4x6″—your pile shouldn’t be bigger than that. If you’ve just done a massive clearing of your new backyard, you’ll need to stagger your piles or call 311 to see if they’ll do a special “Over-limit” pickup.
Why did the siren go off on the first Wednesday?
Don’t panic. At noon on the first Wednesday of every month, Knoxville tests its emergency sirens. If you’re near the UT campus or downtown, it can be quite loud. If it’s a clear Wednesday at noon, it’s just a test; any other time, it’s a signal to tune into local weather.
Where do I take my old moving boxes?
If your blue recycling cart is overflowing with cardboard, head to one of the city’s Recycling Drop-off Centers (like the one on Elm Street or near West Hills). They have massive “Cardboard Only” bins that make a post-move cleanup much easier.
What's the deal with "Orange" everywhere?
While not a utility, it’s vital for a new resident to know: Knoxville is Big Orange Country. On “Game Days” (Saturdays in the fall), traffic patterns downtown change entirely, and some utility services might be delayed due to the 100,000+ people descending on Neyland Stadium. Plan your move-in accordingly!
Is there a "311" app?
Yes! Download the “My Knoxville” app immediately. You can use it to report a missed trash pickup, check your leaf collection status, or even report a pothole. It is the gold standard for city-resident communication in the Southeast.