Utility Providers in Nashville, IL

We recommend reaching out to Nashville Electric Service (NES) and Piedmont Natural Gas at least three to five business days before your move-in date. Both allow you to start service easily online. If you are moving into one of Nashville’s many historic homes, it is a good idea to have Piedmont check your gas appliances and pilot lights to ensure everything is venting safely.

Yes! You can join the Music City Solar program, which allows you to purchase “shares” in a local solar park. It’s a great way to support renewable energy in Tennessee without having to install panels on your own roof.

Safety first, neighbor! If you smell a “rotten egg” odor, stop what you are doing and leave the house immediately. Do not flip any light switches or use your phone until you are safely away. Then, call 911 and the Piedmont emergency line at (800) 752-7504.

This is the most common point of confusion for new residents. The Urban Services District (USD) receives full city services, including trash and recycling pickup. The General Services District (GSD) usually covers more suburban or rural parts of Davidson County where residents may need to hire a private trash hauler. You can check your address on the Nashville.gov website to see which district you are in.

If you are in the Urban Services District (USD), yes! Your Metro Water Services bill will conveniently include your fees for water, sewer, and trash/recycling collection.

Nashville summers are humid and hot. If you have an irrigation system or a large lawn, your water usage can spike quickly. Metro Water Services offers a “Summer Irrigation” credit for some residents to help offset the sewer charges on water that goes into your lawn rather than down the drain—be sure to ask if your home qualifies.

In Nashville, curbside recycling is typically collected once a month (every four weeks). Because this is less frequent than in many other cities, we recommend requesting an extra recycling cart through HubNashville if you have a large family or lots of cardboard from your move.

Once you’ve unpacked, you can break down your cardboard and put it in your brown recycling bin. If you have too many, you can take them to one of the city’s many convenience centers for free, or wait for your quarterly Bulk Item Pickup.

This is your most important tool as a new resident. HubNashville (311) is a website and app where you can report a missed trash pickup, request a new bin, report a pothole, or even ask a question about your property taxes. It is the central nervous system for city services.

Nashville is a “Google Fiber City,” and their symmetrical gigabit speeds are a favorite for the city’s many songwriters and remote workers. AT&T Fiber also has a massive footprint here. We recommend checking availability for both at least two weeks before you move, as installation appointments in the “IT City” can book up fast.

If you are facing a financial hardship, the Low Income Home Energy Assistance Program (LIHEAP) is available to help Tennessee residents with their heating and cooling bills. Additionally, NES offers the HomeEnergy+ program to help make your new home more energy-efficient.

Yes, and it’s very “Nashville.” Through the Music City Solar program, NES customers can purchase “SunBlocks” from a local solar park. It’s a one-time purchase that credits your bill every month based on the solar energy produced, making it perfect for renters or owners of shaded historic homes.

Nashville is split into the Urban Services District (USD) and the General Services District (GSD). If you are in the USD, your property taxes cover trash and recycling. If you are in the GSD (more suburban areas), you are responsible for hiring and paying a private company like Red Knight or Waste Management yourself.

Since pickup is infrequent, the city offers several recycling drop-off centers (like the ones at Belle Meade or East Center). You can also request a second recycling bin through hubNashville, though there is a small one-time delivery fee.

If you’ve moved into a home with a large garden or a swimming pool, you should look into this. A deduct meter measures water that goes into your yard but not into the sewer system. Since Metro Water Services charges you for sewer based on your water usage, this meter ensures you aren’t paying sewer fees for the water you use to keep your lawn green.

Nashville’s water (sourced from the Cumberland River) is considered moderately hard. You likely won’t need a heavy-duty water softener, but you might notice a little bit of scale on your showerheads over time.

Yes, NES will run a “soft” credit check to determine if you need to pay a security deposit.

Tip: If you have had a utility account in your name for the last 12 months with a perfect payment record, you can often have your previous provider send a Letter of Credit to NES to get the deposit waived.