- Free modem and anti-virus software
- No contracts and unlimited data
- Bundle with TV to save more
- Speeds up to 7 Gbps**
Quick Utility Facts
- The electric utility is El Paso Electric, call them to report power outages.
- Texas Gas Service is the natural gas utility.
- Your choice of internet provider is primarily Spectrum or AT&T Fiber.
- The cheapest internet plan in El Paso is $30.00/month from T-Mobile 5G Home Internet.
- Water services are provided by EPWater.
- The City of El Paso provides trash and recycling services.
Top 2 Electric Providers in El Paso
Rio Grande Electric Co-Op
El Paso Electric Co
EnergySage
- Service
- Home solar
- Quotes
- Free
Electricity across the Sun City is delivered by El Paso Electric (EPE), an investor-owned utility regulated by the Public Utility Commission of Texas (PUCT). A massive point of confusion for newcomers is that El Paso is not on the deregulated Texas ERCOT electric grid — it connects instead to the Western Interconnection (the Western grid) and operates as a traditional regulated utility monopoly. This means you do not shop for electricity on Texas’s Power to Choose marketplace; you set up service directly with EPE. Standard residential rates average roughly 13.5 to 14.5 cents per kWh, combining a basic monthly customer charge ($13.71) with volumetric energy rates and fuel pass-through riders. Because Chihuahuan Desert summers bring intense heatwaves from June through September, home cooling is by far your biggest electrical expense. Furthermore, many older homes in El Paso rely on rooftop evaporative cooling (“swamp coolers”) rather than refrigerated central A/C. While evaporative coolers consume up to 75% less electricity than central A/C, they struggle during July and August monsoon humidity. If you have refrigerated air conditioning or charge an electric vehicle, EPE offers an optional Time-of-Day (TOD) plan. Under the TOD plan, electricity used during weekday afternoon peak hours (12:00 PM to 6:00 PM, Mountain Time, June through September) carries a much higher rate, making it vital to pre-cool living spaces in the morning and shift heavy power loads like laundry, dishwashers, and pool pumps to early morning or late evening hours.
Natural Gas Providers in El Paso
Natural gas service across El Paso and El Paso County is distributed and supplied by Texas Gas Service, operating under regulated public utility tariffs overseen by the Railroad Commission of Texas (RRC). As with electricity, natural gas is fully regulated here, meaning your physical pipeline distribution and commodity fuel supply are bundled directly onto your statement without third-party retail marketer markups. Texas Gas Service bills a mandatory fixed monthly customer service charge alongside volumetric delivery rates per Ccf (100 cubic feet) and a Cost of Gas adjustment that reflects wholesale market commodity costs without a markup. Because desert winters bring freezing overnight cold snaps and biting desert winds, natural gas forced-air furnaces, boilers, and water heaters work hard between November and February. Natural gas consumption drops to near zero once spring arrives; however, Texas Gas Service’s fixed monthly customer fee ensures your statement carries a baseline connection charge year-round, even in July or August when your home heating system is turned off completely.
Top 9 Internet Providers in El Paso
Spectrum
- Speeds up to
- 7 Gbps**
- Type
- Cable & Fiber
- Data cap
- Unlimited
- Availability
- 93.87%
AT&T Fiber
- Speeds up to
- 5 Gbps
- Type
- Fiber
- Data cap
- Unlimited
- Availability
- 79.76%
Starlink
- Speeds up to
- 400 Mbps
- Type
- Satellite
- Data cap
- Unlimited
- Availability
- 100%
Verizon 5G Home Internet
- Speeds up to
- 300 Mbps
- Type
- 5G
- Data cap
- Unlimited
- Availability
- 99.96%
T-Mobile 5G Home Internet
- Speeds up to
- 498 Mbps
- Type
- 5G
- Data cap
- 1.2 TB
- Availability
- 99.96%
AT&T Air
- Speeds up to
- 300 Mbps
- Type
- 5G
- Data cap
- Unlimited
- Availability
- 99.37%
- Speeds up to
- 150 Mbps
- Type
- Satellite
- Data cap
- 150-850 GB
- Availability
- 100%
- Speeds up to
- Varies
- Type
- Fiber, Cable, 5G, & Satellite
- Data cap
- Varies
- Availability
- 95%
- Speeds up to
- 2 Gbps
- Type
- Fiber
- Data cap
- Unlimited
- Availability
- 1.16%
What to Expect in El Paso
Getting internet set up in El Paso is simple, with two primary wired providers covering the metro area. Symmetrical fiber is led by AT&T Fiber, which delivers dedicated fiber-to-the-home connections with multi-gigabit speeds, no data caps, and identical upload and download bandwidth across expanding sections of the Westside, Eastside, and Northeast. If fiber has not been pulled to your specific street yet, Spectrum provides hybrid-fiber cable internet across virtually every neighborhood in El Paso, alongside reliable 5G home wireless options from T-Mobile and Verizon. If you are moving into one of El Paso’s historic, hilly neighborhoods — such as Manhattan Heights, Sunset Heights, Kern Place, or older brick homes around the University (UTEP) — older overhead lines on steep alley poles and thick rock or adobe walls can occasionally require the installer to route the line drop into the house with extra care. In newer master-planned developments in East El Paso, Horizon City borders, or Northwest Cimarron, high-speed fiber or cable lines are generally pre-wired to the junction box and ready to activate immediately.
Water & Sewage Providers in El Paso
EL PASO WATER
- Service
- Water & sewage
- Contact
- Online & Phone
EAST MONTANA WATER SYSTEM
- Service
- Water & sewage
- Contact
- Phone
El Paso drinking water quality: 6 contaminants above health guidelines, 1 contaminant above the legal limit
Primary source: surface water. Levels are averages of EPA SDWA LCR and UCMR 3–5 samples. Health guidelines come from the EPA, WHO, or state health departments; legal limits are EPA regulations.
Water, wastewater collection, and urban stormwater management are run by El Paso Water (EPWater), an independent public agency governed by the Public Service Board. Operating in an arid desert environment, EPWater is internationally recognized for advanced water management, drawing supply from the Rio Grande, deep underground aquifers (Hueco and Mesilla Bolsons), and the world’s largest inland brackish groundwater desalination plant. EPWater makes local billing convenient by combining clean drinking water, sewer treatment, stormwater management, and the city’s Environmental Services Department (ESD) trash fees onto a single consolidated monthly municipal utility statement. Clean water is billed on an escalating tiered block system per CCF (748 gallons) alongside a monthly minimum base fee and a water supply replacement charge. Wastewater charges are set using an Average Winter Consumption (AWC) formula: your monthly sewer fee is capped based on 90% of your average water consumption during December, January, and February. Because this winter baseline locks in your maximum sewer charges for the entire upcoming year, fixing running toilets or hidden plumbing leaks before winter arrives is essential to avoid paying inflated wastewater fees all summer long.
Top 10 Trash and Recycling Providers in El Paso
Camino Real Environmental Center
Central EP Waste Management
Citizen Collection Station - Eastside
All 7 additional trash and recycling providers
Trash and recycling in El Paso are managed by the City of El Paso Environmental Services Department (ESD), with monthly solid waste fees billed directly onto your consolidated El Paso Water statement. The city provides a two-bin automated system: a 96-gallon gray cart for household garbage (collected weekly) and a blue cart for clean recycling (collected every other week on the same day of the week as your trash). All garbage must be tied in standard plastic trash bags before going into your gray bin. Recyclables — including flattened cardboard, paper, metal food/beverage cans, and rigid plastic bottles/jugs — must go into the blue cart completely loose (never bag your recycling, and remember that glass is strictly prohibited in curbside bins). Curbside bulk trash pickup is not free and not automatic: if you have large furniture, mattresses, or appliances, you must call ESD at (915) 212-6000 to schedule a fee-based special pickup ($35 for up to 5 cubic yards). Alternatively, El Paso offers a fantastic free perk: residents can haul bulk junk, furniture, mattresses, electronics, and yard waste for free to any of the city’s five Citizen Collection Stations (CCS) up to four times per month. Just roll your carts to the curb by 6:00 AM on collection morning with five feet of clearance from parked cars and mailboxes.
Utilities Summary for El Paso, TX
| Electric Companies: | 2 |
| Natural Gas Companies: | 1 |
| Water & Sewage Providers: | 2 |
| Garbage, Trash & Recycling Providers: | 10 |
| Municipal Electricity: | No |
Settling into El Paso: Electric, Gas, Water, Trash, and Internet Services Explained
Nestled in the westernmost tip of Texas, El Paso is known for its vibrant culture, warm desert climate, and proximity to the U.S.-Mexico border. As a new resident, setting up your utilities is one of the first tasks you’ll want to tackle. Fortunately, the city offers a range of services for electricity, natural gas, water, and trash collection, with several choices for internet providers. This guide will walk you through the process of setting up your utilities, provide details on energy-saving programs, and highlight some unique options for green energy and conservation.
Electricity in El Paso
In El Paso, the electricity market is regulated, meaning that El Paso Electric (EPE) is the sole electricity provider in the area. Unlike other parts of Texas where you can choose from multiple Retail Electric Providers (REPs) due to the state’s deregulated market, El Paso opted to remain under regulation. This means that EPE is responsible for both generating and delivering electricity to residents. As a result, you don’t need to shop around for an electricity supplier, simplifying the process of choosing a plan.
Key Features of El Paso Electric
- Fixed Rates: El Paso Electric typically offers fixed-rate plans that provide stability in your electricity bills. This means you won’t experience unexpected price hikes during the contract term.
- Renewable Energy Options: EPE also provides opportunities for residents to choose renewable energy options, including plans that source power from wind and solar energy.
Energy Efficiency Programs
- El Paso Electric Energy Efficiency Programs: EPE offers rebates for energy-efficient appliances, lighting, and HVAC systems, helping you save money while reducing energy consumption.
- Low-Income Energy Efficiency Program: For eligible customers, this program offers free energy-saving products and services, like insulation and weatherization, to help lower utility bills.
Tips for Managing Your Electricity Usage
- Take advantage of EPE’s energy-saving programs to improve efficiency in your home.
- Monitor your usage through El Paso Electric’s online tools to track your energy consumption and adjust habits accordingly.
- Consider participating in demand response programs where available, which help reduce energy usage during peak demand times, potentially earning you credits or lower rates.
Natural Gas in El Paso
The primary natural gas provider in El Paso is Texas Gas Service. They are responsible for the delivery and maintenance of gas services to your home.
Energy Efficiency Programs
- Texas Gas Service Energy Efficiency Program: Offers rebates for energy-efficient natural gas appliances, as well as a home weatherization program to help you save on energy costs.
Natural Gas Safety Tip: If you detect a gas leak, immediately call Texas Gas Service at their emergency number to ensure safety.
Water and Trash Services in El Paso
Water in El Paso is provided by El Paso Water. The company supplies both drinking water and wastewater services to the city. They also offer water conservation programs, which are especially important given the city’s desert climate.
Water Conservation Programs
- El Paso Water Conservation Programs: The city provides rebates for water-efficient appliances like toilets, faucets, and irrigation systems. They also offer free water-saving kits for new residents.
For trash and recycling services, El Paso offers curbside collection managed by the City of El Paso. The services include:
- Regular Trash Collection: Collected once a week, with special pickups for bulk items.
- Recycling: The city provides single-stream recycling, so you don’t have to separate your recyclables.
- Special Waste Pickup: The city also offers occasional bulk waste pickup services.
Interesting Fact: El Paso’s water system is known for being one of the most efficient in the U.S., with a focus on sustainability and conservation in a water-scarce environment.
Best Internet Providers in El Paso
El Paso boasts several internet providers, so you’ll have options depending on your needs for speed and service.
- Spectrum: Offers cable internet with speeds up to 1,000 Mbps and bundles with TV and phone services. Available in 92% of the El Paso area.
- AT&T: Provides both fiber and DSL internet, with fiber options offering speeds up to 5 Gbps in select areas. AT&T covers around 72% of the homes in El Paso.
- T-Mobile Home Internet: Great for those looking for a wireless alternative with easy setup and no commitment. Speeds up to 415 Mbps over their 5G network. Bundle with mobile phone to save, find special deals for seniors.
Tips for Choosing an Internet Provider
- Check availability in your area, as some providers may not service all parts of the city.
- Consider bundling services (internet + TV + phone) for potential savings.
- Look into fiber internet options for the fastest speeds and best reliability.
Green Energy Choices in El Paso
El Paso has several green energy programs and providers that cater to residents who want to reduce their carbon footprint.
- El Paso Electric Green Energy Program: Offers customers the option to purchase renewable energy sourced from wind and solar power.
- Solar Power: El Paso has a lot of sunshine, making it an ideal city for installing solar panels. Local programs and incentives can help reduce the upfront costs.
Financial Assistance for Utility Bills in El Paso
El Paso provides various financial assistance programs to help qualifying residents manage their utility bills.
City of El Paso Assistance Programs:
- El Paso County General Assistance Program: The county offers assistance to low-income residents through the Utility Assistance Program. This can help cover the costs of electricity, gas, and water bills.
- Emergency Utility Assistance: For those facing an unexpected financial crisis, this program can offer one-time emergency payments.
- El Paso Water AquaCares Program: Available to El Paso water customers in financial hardship and at risk for losing water service. Aid of up to $250 toward your water bill available.
- Project Bravo: A nonprofit organization that provides utility assistance to low-income households through the Comprehensive Energy Assistance Program (CEAP). They offer financial help for gas, electric, and propane bills, with eligibility based on income and household size. Assistance can cover up to 12 months of utility costs, depending on available funding and individual circumstances.
Texas State Assistance:
- Comprehensive Energy Assistance Program (CEAP): This state-funded program helps low-income households pay their energy bills and is administered by local agencies like El Paso’s Community Action Agency.
About the Author
David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.
Utilities in Nearby Cities
Frequently Asked Questions
Why can't I choose my electric provider like in Dallas?
This is the #1 question new residents ask. El Paso is on the Western Interconnection (the same grid as Las Vegas and Phoenix) rather than the Texas Interconnection (ERCOT). Because of this, El Paso Electric is a regulated monopoly; while you lose the “Power to Choose,” you gain access to one of the most stable power grids in the country.
What are the "Desert Watering" rules?
Water is gold in the Chihuahuan Desert. El Paso has a mandatory year-round watering schedule: if your address ends in an even number, you water Tuesdays, Thursdays, and Saturdays; odd numbers water Wednesdays, Fridays, and Sundays. Watering is strictly prohibited between 10:00 a.m. and 6:00 p.m. to prevent evaporation.
What is a "Citizen Collection Center" and why do I need a bill to go there?
If you have a mountain of moving boxes or an old couch, you don’t have to wait for a special pickup. El Paso residents can use the city’s Citizen Collection Centers (drop-off sites) for free.
Pro tip: You must bring a printed or digital copy of your most recent El Paso Water bill and a matching ID to prove you are a resident, or they will turn you away at the gate.
Does the "Sun City" offer solar incentives?
Absolutely. If you’re moving into a home with solar panels (or looking to add them), El Paso Electric offers a Net Metering program. Because we get over 300 days of sunshine a year, many residents generate enough power during the day to “bank” credits that lower their bills significantly during the hot summer nights.
What is the "Purified Water" project I keep hearing about?
El Paso is a global leader in water tech. The city operates the Kay Bailey Hutchison Desalination Plant (the largest of its kind in the world away from an ocean) and is currently working on the “Advanced Water Purification” project. This means your tap water is exceptionally safe and highly treated, though it can have a distinct mineral profile due to its desert origins.
How do I handle "the wind" and my trash bins?
El Paso is famous for its spring windstorms. A local “Knowledgeable Neighbor” tip: if you live on a street that gets high gusts, wait until the morning of your pickup to roll your bins out. Every spring, the city’s 311 line is flooded with calls for “runaway bins” that have tumbled down the block!
What is the difference between refrigerated air and swamp coolers in El Paso?
Many older and mid-century homes in El Paso use evaporative coolers (“swamp coolers”), which pull hot desert air through water-saturated pads. Swamp coolers use dramatically less electricity than refrigerated central A/C and work very well in bone-dry desert heat, but they lose cooling power during humid summer monsoon days and require water connection lines. Newer homes generally feature standard refrigerated central air, which provides total temperature control regardless of humidity but draws significantly more power.
What is the Stormwater Management Fee on my El Paso Water bill?
El Paso sits at the base of the Franklin Mountains, making flash flooding from desert arroyos a serious hazard during summer monsoons. The stormwater fee on your monthly bill funds regional flood control dams, drainage retention ponds, and arroyo stormwater channeling infrastructure, and is calculated based on the impervious surface area (roofs, concrete) of your property.