- Get upto a $300 Reward Card
- $10 off Fiber for 12 Months
- Reliable Fiber Speeds up to 5 Gbps
- Plans starting at $34/month
Electric Providers in Indianapolis
Electric service is provided by AES Indiana, and new customers must call (317) 261-8222 at least three business days in advance to establish an account, as online registration is typically reserved for existing users.
Natural Gas Providers in Indianapolis
Natural Gas is managed by Citizens Energy Group, which allows you to start service through their online portal or by calling (317) 924-3311.
See Top Plans In Your Area
Top 10 Internet Providers in Indianapolis
Internet providers vary by neighborhood, with AT&T Fiber, Xfinity, and Spectrum being the primary options; you should check availability for your specific address online to secure the best promotional rates and speeds.
- 5 Gbps
- Fiber
- Unlimited
- Mobile
- 90.13%
- $34.00/mo
- Our Recommended Provider
- 2 Gbps
- Cable & Fiber
- Unlimited
- TV & Phone
- 64.87%
- $40.00/mo
- 415 Mbps
- 5G
- 1.2 TB
- Mobile
- 99.97%
- $50.00/mo
- Wireless Internet Provider
- 300 Mbps
- 5G
- Unlimited
- Mobile
- 99.77%
- $47.00/mo
- Wireless Internet Provider
- 300 Mbps
- 5G
- Unlimited
- Mobile
- 99.97%
- $35.00/mo
- Wireless Internet Provider
- 150 Mbps
- Satellite
- 150-850 GB
- Phone
- 100%
- $39.99/mo
- 400 Mbps
- Satellite
- Unlimited
- 100%
- $50.00/mo
- Varies
- Fiber, Cable, 5G, & Satellite
- Varies
- 95%
- $39.95/mo
- 5 Gbps
- Fiber
- Unlimited
- 7.52%
- $29.95/mo
- 2 Gbps**
- Cable
- Unlimited
- TV & Phone
- 38.84%
- $30.00/mo
Water & Sewage Providers in Indianapolis
Water and Sewer services are also provided by Citizens Energy Group, and for most residents, these can be bundled and managed within the same account as your natural gas.
Top 21 Trash and Recycling Providers in Indianapolis
Trash collection is coordinated by the City of Indianapolis Department of Public Works (DPW) or private contractors like LRS, with the city providing one free 96-gallon cart that remains with the property. You can find your specific pickup day and service provider by entering your address.
Utilities Summary for Indianapolis, IN
| Electric Companies: | 1 |
| Natural Gas Companies: | 1 |
| Water & Sewage Providers: | 1 |
| Garbage, Trash & Recycling Providers: | 21 |
| Municipal Electricity: | No |
Making Your Indianapolis Home Move-In Ready: Utility Setup Guide
Getting your utilities up and running doesn’t have to be stressful. We’ve put together this all-in-one guide to help you connect electricity, natural gas, water, trash services, and internet without any of the hassle.
Electricity
In Indianapolis, AES Indiana is the primary electricity provider. They’ve been powering the city for years and offer a range of services to meet your household needs.
Natural Gas and Water
The Citizens Energy Group is a locally owned utility company providing natural gas, water, and wastewater services to approximately 800,000 residents and businesses in the Indianapolis area. They ensure reliable delivery of essential services to keep your home running smoothly.
Trash and Recycling
Waste collection in Indianapolis is managed by the city’s Department of Public Works. They oversee trash and recycling services and handle pick up in four of the cities eleven districts, ensuring that residential waste is handled efficiently. Waste Management and Republic Waste Services handle trash pick up in the other seven districts. To find your specific collection schedule, provider for your district and guidelines, visit the city’s official website.
Best Internet Providers in Indianopolis
Staying connected is essential, and Indianapolis offers a variety of internet service options:
- AT&T Fiber: Provides high-speed fiber-optic internet to over 90% of the city with speeds up to 5 Gbps, ideal for streaming, gaming, and working from home.
- Xfinity: Offers cable internet services to about 65% of Indy, with a range of speed options to suit different needs, along with bundle packages that include TV and phone services.
- Spectrum: The ‘other’ cable internet provider in Indianapolis. Spectrum delivers high-speed internet to about 33% of the city with no data caps, suitable for households with multiple devices.
- Verizon and T-Mobile 5G Home Internet: If you’re looking for a wireless option, 5G Home is your best bet, and these are the best of the best. Offering speeds up to 1 Gbps and wide availability, bundle with your mobile phone to save more.
Availability and speeds may vary depending on your exact location, so it’s best to check with providers directly to see what’s available at your address.
Save Money on Energy Efficiency with Rebates and Discounts in Indianapolis
AES Indiana Prescriptive rebates offer cash back on many energy efficient products for your home. Rebates are available for LED lighting, central air, heat pumps, smart thermostats and more. Savings and cash back vary from product to product. AES Indiana also offers home improvement rebates with savings up to $725 on things like A/C tune-ups, heat pump water heaters, and attic insulation.
The Citizens Energy Group Conversion Rebate Program offers rebates for existing gas customer who use electricity, oil or propane to convert to gas. Rebates are available for water heaters and gas furnaces.
Financial Assistance for Utility Bills in Indianapolis
Marion County offers financial assistance to income eligible households through the INDYEAP Energy Assistance Program. To be eligible for the program you must be a resident of the county, be a U.S. Citizen and meet certain income requirements. The Winter Assistance Fund from the United Way of Central Indiana is available for residents who do not qualify for EAP but meet certain income guidelines and are struggling with their utility bill.
The AES Indiana’s Power of Change program can also assist income eligible customers with a one time grant for assistance with their electric bill. To qualify, you must first apply for the Energy Assistance Program and be either in the LIHEAP, SNAP, TANF, HIP or Medicaid programs.
About the Author
David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.
Fastest Internet Providers in Indianapolis
| Provider | Connection Type | Download Speed | |
|---|---|---|---|
| AT&T Fiber | Fiber | 5 Gbps Not all speeds available in all areas |
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| Xfinity | Cable & Fiber | 2 Gbps Not all speeds available in all areas |
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| T-Mobile 5G Home Internet | 5G | 415 Mbps Not all speeds available in all areas |
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| AT&T Air | 5G | 300 Mbps Not all speeds available in all areas |
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| Verizon 5G Home Internet | 5G | 300 Mbps Not all speeds available in all areas |
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| Viasat | Satellite | 150 Mbps Not all speeds available in all areas |
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| Starlink | Satellite | 400 Mbps Not all speeds available in all areas |
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| Earthlink | Fiber, Cable, 5G, & Satellite | Varies Not all speeds available in all areas |
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| Metronet | Fiber | 5 Gbps Not all speeds available in all areas |
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| Spectrum | Cable | 2 Gbps Not all speeds available in all areas |
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Indianapolis Drinking Water Quality Information
Clean drinking water is essential for maintaining good health and overall well-being. Safe, contaminant-free water helps prevent the spread of diseases, supports proper hydration, and ensures the body's vital functions operate smoothly.
Indianapolis's Primary Drinking Water Source: Surface Water
Drinking Water Contaminant Levels
Legal limit: 15 ppb
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Legal limit: 100 ppb
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Legal limit: 60 ppb
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Utilities in Nearby Cities
Frequently Asked Questions
How far in advance should I schedule my utility transfers?
It is recommended to contact AES Indiana and Citizens Energy Group at least 3 to 5 business days before your move-in date. This ensures meters are read and services are active the day you arrive.
Can I set up all my Indianapolis utilities online?
Not entirely. While Citizens Energy Group allows online setup for gas and water, AES Indiana requires new customers to call (317) 261-8222 to verify identity and establish credit. Online account management is typically only available after your first bill is generated.
Can I bundle my water and natural gas bills?
Yes. Since Citizens Energy Group manages natural gas, water, and wastewater, these services are typically consolidated into a single monthly statement, making it easier to track your utility spending.
Will I have to pay a security deposit to start service?
AES Indiana and Citizens Energy Group may require a deposit based on your credit history. However, this is often waived if you can provide a “Letter of Credit” from a previous utility company showing 12 months of on-time payments.
Are there fees for paying my utility bill with a credit card?
Yes. AES Indiana uses a third-party processor (KUBRA EZ-PAY) that charges a small convenience fee (currently around $1.95) for credit/debit transactions. You can avoid this fee by setting up “ExpressCheck” or ACH auto-pay from a checking account.
How do I find my specific trash and recycling pickup days?
Pickup schedules vary by neighborhood. You can find your exact day and provider by entering your address into the “My Neighborhood” tool at Indy.gov or by calling the Mayor’s Action Center at (317) 327-4622.
What should I do if my trash cart is missing or damaged?
The City of Indianapolis provides one 96-gallon cart per household. If it is damaged or stolen, you can request a repair or replacement through the RequestIndy portal or the mobile app.
Who do I contact for a power outage vs. a gas leak?
For power outages or downed lines, call AES Indiana at (317) 261-8111. For the smell of natural gas (sulfur/rotten eggs), immediately leave the area and call Citizens Energy Group at (317) 924-3311 or dial 911.
What is "Indiana 811" and do I need to call it?
Yes, if you plan to do any digging (fencing, landscaping, or mailboxes). You must call 811 or visit Indiana811.org at least two full business days before digging so utility lines can be marked for free.