Utility Providers in Washington, NC

You should contact Pepco and Washington Gas at least 3 to 5 business days before your move-in date to ensure services are active when you arrive. For internet providers like Verizon or Xfinity, it is best to schedule 1–2 weeks in advance if a technician is required for installation.

Yes, DC has a “deregulated” energy market. While Pepco and Washington Gas will always deliver your energy and handle emergency repairs, you can shop for a third-party competitive supplier for the “supply” portion of your bill via DC Power Connect.

Evacuate the premises immediately and do not use any electronic devices, light switches, or phones inside the house. Once at a safe distance, call 911 and the Washington Gas Emergency Leak Line at (844) 927-4427.

In the District, property owners are ultimately responsible for the water bill. However, tenants can be added as “non-owners” to receive a copy of the bill in their name by having the landlord contact DC Water at (202) 354-3600. Note that non-owner accounts are typically restricted to electronic billing.

If you live in a single-family home or a building with 3 or fewer units, the Department of Public Works (DPW) provides collection. If your building has 4 or more units, your landlord or property manager must contract a private trash removal service.

New residents can request missing or damaged “Supercans” or recycling carts for free within the first 90 days of moving in. Call 311 or visit 311.dc.gov to submit a service request.

This is a standard fee used to fund the Clean Rivers Project, which reduces sewer overflows into DC’s waterways. Some residents may qualify for CRIAC residential relief based on income.

Yes, the Utility Discount Program (UDP) helps low-income residents reduce costs for electric, gas, and water. Additionally, the Solar for All program through the Department of Energy & Environment (DOEE) aims to provide the benefits of solar energy to low-to-moderate-income households at no cost.

You can enter your new address at collectionday.dpw.dc.gov to see your weekly schedule and any holiday-related delays.

Pepco’s default SOS supply rate sits around 16.1 cents per kWh. While DC has a deregulated supply market, third-party competitive suppliers frequently post rates higher than SOS or attach monthly administrative fees. Sticking with default SOS is often the most cost-effective supply choice unless you are locking in a specific long-term fixed rate or a 100% green energy contract.

PROJECTpipes is a multi-year, multi-phase infrastructure modernization program approved by the DC PSC to replace hundreds of miles of aging cast-iron and bare-steel natural gas mains across the District. A dedicated monthly surcharge is appended directly to your distribution charges to fund these ongoing pipeline safety and leak-prevention overhauls.