- Con Edison delivers electricity and natural gas to all five boroughs of New York City and Westchester, regardless of which supplier you choose.
- New York is deregulated, so you can choose a retail energy provider (REP) for your supply, while Con Edison handles delivery and maintenance.
- Con Edison is actively investing in clean energy, including offshore wind and energy efficiency programs, to support New York’s climate goals.
- The Con Edison app, outage alerts, and a range of rebates (like clean heat incentives) help customers manage usage and save money.
About Con Edison
Founded in 1823, Consolidated Edison (Con Edison) provides electric, gas, and steam services to customers in its service area. The company is headquartered in New York City and is a major player in the energy industry. While they handle the delivery of energy (maintaining power lines, gas pipelines, and infrastructure), the actual supply of electricity can come from them or a third-party Retail Electric Provider (REP) in deregulated areas.
Con Edison Service Area & Deregulation
Con Edison’s service area encompasses all five boroughs of New York City, Manhattan, Brooklyn, Queens, The Bronx, and Staten Island, as well as Westchester County.
Con Ed serves:
- Electricity: All five boroughs of NYC (Manhattan, Brooklyn, Queens, the Bronx, Staten Island) and most of Westchester County.
- Natural Gas: Most of NYC (except parts of Brooklyn and Queens served by National Grid) and southern Westchester.
- Steam: Primarily Manhattan, used for heating and cooling in large buildings.
New York is a deregulated energy state, allowing customers to choose their energy suppliers. This means you can select an retail electric provider (REP) or retail natural gas provider (RNGP) to supply your electricity or gas, while Con Edison continues to deliver the energy and maintain infrastructure.
Choosing a Retail Energy Provider (REP)
In New York’s deregulated energy market, you have the option to choose your energy supplier. This allows you to select a plan that best fits your needs, whether it’s based on cost, renewable energy content, or other factors.
Why Choose a REP?
- Competitive Rates: Some REPs offer rates that may be lower than the default supply rate.
- Fixed-rate plans: Lock in a rate to avoid seasonal price swings.
- Renewable Energy Options: Many REPs provide plans sourced from 100% renewable energy.
- Customized Plans: Flexibility in choosing fixed or variable rates, contract lengths, and additional services.
- Rewards & perks: Some REPs offer cash back, bill credits, or smart thermostats.
Top Retail Energy Providers
Here are some REPs serving the Con Edison area:
| Provider | Renewable Options | Contract Terms | Notable Features |
|---|---|---|---|
| Constellation Energy | Yes | 12–36 months | Fixed-rate plans, usage alerts |
| Green Mountain Energy | 100% Renewable | 12–24 months | Eco-friendly plans, carbon offset programs |
| Direct Energy | Yes | 12-24 Months | Bill credits, smart home deals |
| Ambit Energy | Yes | 12-36 Months | Referral bonuses |
| Just Energy | Yes | 12–60 months | Variable and fixed rates, green energy plans |
Note: Availability and terms may vary by location. Search your ZIP code to find details for your area.
Things to Consider
- Rate Type: Fixed rates provide price stability, while variable rates can fluctuate.
- Contract Length: Longer contracts may offer lower rates but less flexibility.
- Renewable Content: If sustainability is important to you, look for plans with higher renewable energy percentages.
- Customer Service: Research provider reviews and customer service ratings.
Outage Information
How to Search for Outages
Power outages happen, but Con Ed makes it easy to stay informed. Con Edison provides an online outage map where you can view current outages in your area and you can sign up for text alerts to stay on top of outages in your area.
- Online: Visit ConEd’s Outage Map for real-time updates.
- Text Alerts: Sign up for notifications by texting OUT to 688243.
- App: Use the Con Edison app to get alerts on outages and restorations
How to Report an Outage
If you experience a power outage, you can report it through the following methods:
- Online: Visit the Report an Outage page
- Text: Text “OUT” to 688-243.
- Phone: Call 1-800-752-6633
- App: Use the Con Edison app
Con Edison Mobile App
The Con Edison app is available for free on both iOS and Android devices. With the app, you can:
- View and pay your bill securely
- Monitor your energy usage
- Report outages and check restoration status
- Receive personalized energy-saving tips
Download the app from the App Store or Google Play:
Con Edison Rebates, Discounts, and Incentives
Con Edison offers various programs to help customers save money and improve energy efficiency:
- Clean Heat Program: Up to $10,000 in rebates for installing air source heat pumps, plus potential tax credits.
- Energy Efficiency Incentives: Cash rebates for energy-efficient equipment and technologies for commercial and industrial customers.
- Residential Programs: Incentives for energy-efficient heating and cooling equipment for residences. They also offer discounts on smart thermostats, LED bulbs, and appliances.
- Peak Time Rewards: Get bill credits for reducing usage during high-demand hours.
- Low-Income Assistance: Programs like Energy Affordability Program (EAP) reduce bills for qualifying customers.
- Solar & Battery Incentives: Rebates for installing solar panels or home battery systems.
Where Con Edison’s Energy Comes From
Con Edison sources electricity from various providers across New York, including solar, wind, and traditional generating stations. Con Edison doesn’t produce all of the electricity it supplies and it’s energy mix relies heavily on natural gas, along with nuclear and hydro power. However, the company’s owned electric production capacity leans heavily towards renewables, including solar (61.74%), wind (11.41%), and petroleum (0.23%).
Additionally, Con Edison is investing in renewable energy projects, such as offshore wind power, to further support clean energy goals. Some of their projects include:
Empire Wind: A Landmark Offshore Wind Project
One of the most notable initiatives is the Empire Wind project, developed by Equinor in partnership with BP. This ambitious project comprises two phases:
- Empire Wind 1: Located approximately 15 miles southeast of Long Island, this phase will feature 54 wind turbines with a combined capacity of 810 megawatts (MW), sufficient to power around 500,000 homes. The electricity generated will be transmitted via subsea cables to the South Brooklyn Marine Terminal, connecting to Con Edison’s Gowanus substation, marking the first direct offshore wind connection to New York City’s grid.
- Empire Wind 2: This phase aims to add an additional 1,260 MW, bringing the total project capacity to over 2,000 MW, enough to supply nearly one million homes. While Empire Wind 1 is progressing, Empire Wind 2’s future is uncertain due to recent federal policy shifts.
Brooklyn Clean Energy Hub: Strengthening Grid Infrastructure
To accommodate the influx of renewable energy, Con Edison is constructing the Brooklyn Clean Energy Hub, an $810 million transmission substation in the Vinegar Hill neighborhood. This hub will serve as a critical interconnection point, capable of integrating up to 1,500 MW of offshore wind energy into the city’s grid. Designed with resilience in mind, it will feature solar panels, a green roof, and be built to withstand extreme weather conditions.
Garden State Energy Path: Expanding Regional Connectivity
Beyond New York, Con Edison Transmission, in collaboration with National Grid Ventures, has proposed the Garden State Energy Path in New Jersey. This underground transmission project aims to deliver approximately 6,000 MW of offshore wind power from the Sea Girt National Guard Training Center to the Larrabee Tri-Collector Station in Howell Township. By utilizing underground cables, the project seeks to minimize environmental impact and enhance the reliability of renewable energy delivery.
Supporting Infrastructure and Economic Development
Con Edison’s commitment extends to revitalizing infrastructure to support these renewable initiatives. The South Brooklyn Marine Terminal is being transformed into a staging and assembly area for wind turbine components, creating over 1,500 jobs and bolstering the local economy.
Through these comprehensive efforts, Con Edison is not only facilitating the transition to clean energy but also fostering economic growth and enhancing grid resilience, positioning New York as a leader in renewable energy adoption.
Considering a switch in energy providers can lead to cost savings and support for renewable energy initiatives. Be sure to review all options and choose the plan that best fits your needs and values.
FAQs About Con Edison
What does Con Edison do?
Is Con Edison the only energy provider in NYC?
How do I pay my Con Edison bill?
– Online (ConEd.com)
– Mobile app (iOS/Android)
– AutoPay (set up automatic payments)
– Phone (1-800-75-CONED)
– Mail (check/money order)
– In person (at authorized payment centers)
Why is my Con Edison bill so high?
– Seasonal changes (more AC in summer, heat in winter)
– Rate increases (supply prices fluctuate)
– Energy waste (old appliances, drafts, etc.)
– Estimated billing (if your meter wasn’t read)
Does Con Edison offer payment plans or assistance?
– Deferred Payment Agreements (for overdue bills)
– Energy Affordability Program (EAP) (discounts for low-income customers)
– Budget Billing (fixed monthly payments based on average usage)