Utility Providers in Providence, KY

Since Rhode Island is a deregulated state, you have the power to choose who supplies your electricity. While Rhode Island Energy will always deliver the power and handle repairs, you can shop for a supplier that offers a lower rate or a higher percentage of renewable energy. We recommend visiting Empower RI, the state’s official comparison site, to see your options — it is a great way to support local green energy!

Your safety is the most important thing! If you smell a “rotten egg” odor, do not turn on any lights, use a phone inside, or light a match. Evacuate everyone from the building immediately and, once you are at a safe distance, call 911 and the Rhode Island Energy emergency line at (800) 640-1595.

Yes, there is. From Nov. 1 through April 15, Rhode Island Energy generally cannot shut off your heat or electricity if you are “financially hardship protected” or have a serious illness in the house. However, you must still communicate with them to set up a payment plan, we always suggest calling them early if you think you might fall behind during the winter months.

Generally, yes! Providence Water gets its supply from the Scituate Reservoir, and it is consistently rated as some of the best water in the region. However, because many Providence homes were built before 1950, there is a chance your service line could be made of lead. We recommend checking the Providence Water Lead Service Map or requesting a free lead test kit by calling (401) 521-5070.

In most Providence rentals, the landlord pays the water bill. However, some newer leases or single-family rentals might pass that cost on to you. Be sure to double-check your lease agreement before you move in so you aren’t surprised by an extra bill in the mail.

Providence allows for “bulky item” pickup, but you have to schedule it in advance. You can call 311 or use the PVD 311 app to make an appointment. Just a heads-up: there is a small fee for certain items, usually around $25 for a mattress, and you must wrap mattresses in plastic before they hit the curb.

If you arrive and find your “Big Blue” (recycling) or “Big Green” (trash) bins are missing, the city has you covered. You can request a replacement bin through the PVD 311 system. We love that the city makes it easy to keep our streets clean and our recycling sorted!

It does. In Providence, if a holiday falls on a weekday, the trash and recycling schedule usually “slides” one day later for the rest of the week. If you are ever unsure, the PVD 311 app is a fantastic neighbor to have on your phone for real-time updates.

Most of our neighbors choose between Verizon Fios and Cox, though Astound Broadband is also a popular choice in certain pockets of the city. If you are looking for the most reliable speeds for working from home, we suggest checking if Fios is available at your specific address about two weeks before you move.

Absolutely. We want to make sure everyone in our community stays warm and connected. You can apply for the Low Income Home Energy Assistance Program (LIHEAP) through your local Community Action Agency. Additionally, Rhode Island Energy offers a Low Income Rate that can provide a significant discount on your monthly electric and gas bills if you qualify.