Veteran Energy Rates, Plans, and Coverage Area

About Veteran Energy

If you’re looking for an electricity provider that combines competitive rates with a commitment to service, Veteran Energy might be the perfect fit for you. Founded with a deep respect for military veterans and first responders, this Texas-based retail electricity provider doesn’t just sell power, it gives back. A portion of every bill goes toward supporting veteran and first responder organizations, meaning your energy dollars do more than keep the lights on; they help those who serve our communities.

Veteran Energy Plans and Pricing

*plans and pricing vary by location. Search for your ZIP code to see plans available in your area.

Types of Plans from Veteran Energy

While Veteran Energy primarily provides traditional electricity, they focus on delivering straightforward, affordable plans rather than renewable-heavy options. If you’re looking for wind or solar-powered energy, you may want to explore other providers, but if you want a no-nonsense, value-driven plan with a patriotic mission, Veteran Energy is a strong contender. Veteran Energy keeps things simple with a few key plan options, making it easy to find one that fits your lifestyle:

• Fixed-Rate Plans lock in your electricity rate for the length of your contract (usually from 12 to 36 months), protecting you from market fluctuations. Perfect for budget-conscious households who want predictable bills.
• Variable-Rate Plans adjust with the market, but allow for greater flexibility and usually are contract-free. Your rate can go up or down, which might be great in lower-demand seasons but less ideal when prices spike.
• Green / Renewable Options like the Secure Green 24, a fixed-rate 24-month plan derived from wind and solar sources (available in Texas deregulated markets). They also state you can upgrade “any plan” to a Green Choice option for an extra monthly fee (for example ~$6.95/month) to secure renewable energy sourcing.
• Prepaid Plans don’t require a credit check or deposit. A prepaid plan lets you pay for electricity upfront, giving you control over usage and spending. It’s a handy option if you’re rebuilding credit or prefer a pay-as-you-go approach.

Veteran Energy Coverage Areas

Veteran Energy currently serves customers across Texas, operating in deregulated energy markets where you have the freedom to choose your provider. Whether you’re in Houston, Dallas, Fort Worth, Corpus Christi, or other eligible areas, Veteran Energy offers reliable electricity plans designed to meet different household needs.

Veteran Energy Cancellation Fees and Satisfaction Guarantee

It’s important to understand the “fine print” when choosing any energy plan, and Veteran Energy has a few key items to keep in mind.

Early Termination / Cancellation Fees

• If you cancel a fixed-rate contract early (i.e., you leave the plan before the term ends) and it’s not due to relocation outside their service area, Veteran Energy charges an early termination fee. A commonly cited amount is $20 per remaining month of the contract.
• Some plans have a base monthly recurring fee which may affect your cost if your usage is low.
• If you move to a new address, sometimes termination fees may be waived if the new service address is outside their service territory, but you’ll want to check your specific contract’s terms.

Satisfaction Guarantee

This gives some peace of mind if you try the service and decide it’s not working for you (for any reason), you have a window to act. Veteran Energy advertises a satisfaction guarantee for new customers. If you are not completely satisfied within the first ~60 days, you can contact them to switch plans or cancel without penalty (subject to the plan’s terms and your usage).

Veteran’s Energy Sources

When it comes to the type of energy delivered, here are the key points:

• Like most retail electric providers in Texas, Veteran Energy does not generate the electricity or deliver it physically; your local transmission distribution utility (TDU) handles delivery. Veteran Energy arranges the supply contract. Their terms of service make clear that the TDU owns/maintains the infrastructure.
• For their “green” or renewable plans, they mention sourcing from wind and solar energy (for example in the Secure Green 24 plan).
• They emphasize competitive rates and simple plans rather than generation distinction, so even the standard “fixed rate” plans may be from mixed sources, not necessarily 100% renewable unless stated.
• If you’re environmentally minded, you’ll want to verify the Electricity Facts Label (EFL) for your plan to see the declared energy mix (which is required in Texas).

Mobile App & Account Management

Veteran Energy offers a mobile app and online account portal designed to give you convenient control over your service. Here’s what you’ll find:

• The mobile app is available on both Android and iOS via the Google Play Store and Apple App Store.
• With the app and online account (“MyAccount”), you can:
  • View your current bill and billing history.
  • Make payments (credit/debit cards accepted, and AutoPay is available).
  • Track your electricity usage (daily, weekly, monthly) if you have a smart meter and the utility supports that.
  • Review your plan details, switch payment methods, etc.
• One thing to note is the app reviews (particularly in the Apple App Store) show lower ratings (e.g., about 1.8 out of 5 based on 5 ratings) citing login or functionality problems.
• So, while they offer modern convenience features, you’ll want to confirm that the app works well in your region and for your meter/utility setup.

Other Interesting Information About Veteran Energy

Here are some additional things worth knowing when considering Veteran Energy:

• Mission-driven / charitable giving: One of their differentiators is that they donate a portion of profits to veteran support organizations. On their website they show they’ve raised over $900,000 for veteran causes.
• Transparent terms: Their Terms of Service document outlines indexed vs. fixed offerings, early termination fees, change notifications, and more, you’ll want to read the EFL (Electricity Facts Label) for your exact plan.
• Same-day service: If you’re moving or need a fast switch, they advertise same-day connection if you enroll by ~4 p.m. CST Monday through Saturday. Good for quick turnarounds.
• Potential review caveats: While many customers report positive experiences, there are some customer reviews sharing frustration with bills, early termination fees, app issues, and customer service responsiveness. For example: “I moved my service … I received a bill from Veterans for $150 for an early termination fee.”
  It’s wise to check recent reviews for your ZIP code / utility area before committing.
• Deposit/credit check: As with many Texas REPs, your credit score may determine whether you have to pay a deposit. They state they perform a soft credit check (which won’t damage your credit).
• Usage dashboard / energy-saving tips: They provide tools and content on how to reduce energy consumption (e.g., the “Usage Dashboard,” energy saving tips for appliances, thermostats) which can help you keep bills manageable.

Veteran Energy: A Commitment to Service

Beyond competitive rates, what really sets Veteran Energy apart is its mission. Every month, they donate a portion of profits to veteran and first responder causes, so you’re supporting heroes while powering your home. Through their “Power to Give Back” program, a portion of every customer’s bill goes toward veteran and first-responder-focused charities and initiatives.

They partner with nonprofits and organizations that assist with veteran housing, healthcare, education, and job placement, ensuring their contributions have a meaningful community impact. By choosing Veteran Energy, customers directly help fund programs that support the well-being and success of those who have served and protected.

Veteran Energy lets customers choose which partner organization they want their portion of donations to support, making the connection even more personal.

Programs Supported by Veteran Energy

• Paws for Heroes: Provides rescued shelter dogs, fully trained, to veterans coping with PTSD and other service-related challenges.
• Combined Arms: Offers a collaborative online platform connecting veterans and their families to resources for employment, health, education, and social services.
• Lone Survivor Foundation: Supports wounded service members and their families through therapeutic retreats focusing on PTSD, TBI (traumatic brain injury), and chronic pain recovery.
• Fisher House Foundation: Provides free lodging near military and VA hospitals so families can stay close to hospitalized service members.
• The Mission Continues: Empowers veterans to continue serving at home by leading volunteer projects that improve communities across the U.S.
• Operation Homefront: Helps military families with financial assistance, transitional housing, and programs to build long-term stability.

They also offer referral bonuses, so if you convince friends to switch, you could earn bill credits.

Why Choose Veteran Energy?

If you’re looking for an electricity provider and considering Veteran Energy, here are some reasons you might opt for them, along with some caveats so you go in with eyes open.

Reasons to consider selecting Veteran Energy:

• The fixed-rate plans provide predictability in your monthly bill (important if you want budget stability).
• If you care about supporting veterans and want your energy provider to have a charitable or “giving back” component, they offer that as part of their brand.
• They offer green/renewable plan options, same-day connection, and a modern user interface (mobile app + online account) which can make enrollment and management easier.
• The satisfaction guarantee (first ~60 days) gives a risk mitigator for new customers.

Things to check before signing:

• Make sure the plan fits your usage: if the plan includes a base charge or requires certain consumption thresholds (e.g., 1,000 kWh/month) for incentives, check if your household usage meets that. For lower-usage households, that may impact cost-effectiveness.
• Confirm the early termination fee and all contract terms: if you might move or switch within the term, a long-term plan may cost you if you cancel early.
• Read the Electricity Facts Label (EFL) for your ZIP code and plan, compare rates per kWh, base-charge, utility TDU pass-throughs, and any promotional credits.
• Review recent customer reviews in your local utility area to see how service, billing and app/device support is performing.
• Ensure your address is in their coverage area (not all areas are eligible) and that you understand what your local utility’s role is (delivery, outages, meter reading) vs. the REP’s role (supply, billing).

If you’re searching for an electricity provider that balances affordability with a charitable purpose, Veteran Energy is a standout choice. Their plans are straightforward, their customer service is veteran-focused, and your monthly bill helps give back. Just be sure to compare rates and contract terms to ensure you’re getting the best deal for your household’s needs.

FAQs About Veteran Energy