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SCANA Energy vs. True Natural Gas: How to Compare Georgia Providers

By
Updated June 21st, 2026

Comparing the Top Natural Gas Marketers in Georgia Helps You Lock in the Lowest Per-Therm Rates, Avoid Hidden Fees, and Secure Reliable Service for Your Home

Key Takeaways

  • True Natural Gas often advertises competitive introductory per-therm rates, making it an attractive option for budget-conscious households looking to potentially lower their monthly utility bills.
  • SCANA Energy provides robust customer service and can offer targeted discount programs, offering peace of mind and stability backed by a well-established corporate history.
  • Comparing the fine print on early termination and monthly customer service fees is the most reliable way to determine which provider actually costs less over a standard 12-month contract.

When comparing SCANA Energy vs. True Natural Gas, True Natural Gas typically wins on raw budget pricing, while SCANA Energy excels with its established reputation and accessible senior discounts. Choosing the right provider means navigating the fine print to uncover the true cost of powering your home. Our detailed comparison breaks down the exact fees, rates, and reviews so you can confidently select the best option for your budget and lifestyle.

SCANA Energy
  • $0.399 /THM
  • $5.95-6.95
  • None
  • 1-36 Months
True Natural Gas
  • $0.705 /THM
  • $5.95
  • None
  • 1-24 Months

*rates may vary by location and household usage

At a Glance: SCANA Energy vs. True Natural Gas

Side-by-side comparison showing True Natural Gas has lower prices and fees than SCANA Energy.
True Natural Gas generally offers lower average prices and administrative fees compared to SCANA Energy.

If you are in a rush to find the cheapest natural gas in GA or comparing the top Atlanta natural gas providers, scanning the core differences between these two marketers can help you make a quick, informed decision. The table below outlines how they stack up across the most important pricing and service metrics.

Comparison MetricSCANA Energy vs. True Natural Gas
Average Price Per Therm GATrue Natural Gas consistently offers lower standard per-therm rates.
Monthly Admin FeeSCANA charges $6.95; True Natural Gas charges $3.45 to $5.95.
BBB RatingBoth providers maintain an A+ rating with the Better Business Bureau.
Contract Lengths AvailableSCANA offers 6 to 36-month terms; TNG offers 6 to 24-month terms.
Senior Discount AvailabilitySCANA requires age 65+; TNG requires age 65+ and an income under $31,300.

Pricing, Plans, and Rates Compared

Infographic comparing pricing and fees for SCANA Energy and True Natural Gas.
True Natural Gas offers lower monthly fees, potentially making it a more economical choice for lower gas consumption homes, though both providers include mandatory Atlanta Gas Light delivery fees.

Both of these companies operate as certified marketers within the Atlanta Gas Light territory, but their pricing structures cater to different household budgets. Navigating the natural gas market requires you to look closely at the hard numbers rather than relying on promotional flyers. SCANA Energy and True Natural Gas set their rates differently, especially when it comes to their base fees.

  • SCANA Energy: Charges a standard monthly customer service fee of $6.95 across most plans, balancing this with highly reliable customer support networks.
  • True Natural Gas: Charges a lower monthly service fee ranging from $3.45 to $5.95, which often makes it the cheaper option for households with lower overall gas consumption.

SCANA Plans and Pricing

Plan NameRatePlan TypeBase ChargeCancellation Fee
Introductory Variable Rate - $100 Bill Credits$0.399 /THM1 Months Variable Rate$5.95NoneCheck Availability
12 Month - $50 Bill Credits$0.779 /THM12 Months Fixed Rate$6.95$150Check Availability
24 Month - $75 Bill Credits$0.779 /THM24 Months Fixed Rate$6.95$150Check Availability
36 Month - $100 Bill Credits$0.799 /THM36 Months Fixed Rate$6.95$300Check Availability

True Natural Gas Plans and Pricing

Plan NameRatePlan TypeBase ChargeCancellation Fee
Senior Citizen Plan$ /THM Rate$3.45Check Availability
Six Month Plan$0.705 /THM6 Months Fixed Rate$5.95YesCheck Availability
12 Month Plan$0.749 /THM12 Months Fixed Rate$5.95YesCheck Availability
24 Month Plan$0.765 /THM24 Months Fixed Rate$5.95YesCheck Availability
Variable Market Pricing Plan$2.030 /THM1 Months Variable Rate$5.95NoneCheck Availability

Understanding Atlanta Gas Light Pass-Through Charges

Atlanta Gas Light pass-through charges are mandatory fees that cover the physical maintenance of the pipelines delivering gas to your home. Neither SCANA Energy nor True Natural Gas controls these fees, and they do not keep the revenue generated from them. These infrastructure charges apply equally to your bill regardless of which marketer you choose, which is a fundamental aspect of the Georgia natural gas choice program.

Therm Usage ScenarioExample Per-Therm RateExample Monthly Service ChargeEstimated Supply Cost (Excludes AGL Fees)
30 therms (Low Usage)$0.60$6.00$24.00
60 therms (Average Usage)$0.60$6.00$42.00
90 therms (High Usage)$0.60$6.00$60.00

Fixed vs. Variable Gas Rates in Georgia

Split illustration contrasting a man with predictable fixed-rate gas bills and a woman facing variable-rate risks.
A fixed gas rate provides predictable monthly bills, whereas a variable rate comes with the risk of unpredictable and potentially higher costs.

Deciding how to structure your contract is just as important as picking the company itself. The wholesale natural gas market fluctuations can heavily impact what you pay each month if you aren’t protected by the right plan. If you are comparing a True Natural Gas variable rate against flat rate natural gas plans, you need to match the choice to your current living situation. A fixed-rate plan locks in your per-therm price for the duration of the contract, shielding you from sudden winter price hikes. Variable rates float with the market, offering flexibility without cancellation fees but exposing you to unpredictable spikes.

  • Fixed-Rate Pros: Highly predictable monthly budgeting, protection against seasonal price surges, and long-term peace of mind.
  • Fixed-Rate Cons: Requires a commitment, and early termination fees apply if you move or switch early.
  • Variable-Rate Pros: Supreme flexibility with zero early cancellation fees, making it perfect for short-term renters or those planning an imminent move.
  • Variable-Rate Cons: Rates can skyrocket during cold months, leading to surprisingly high and unpredictable utility bills.

Hidden Fees and Contract Terms

Illustration shows a contract document highlighting cancellation clauses, fees, and deposit terms.
Always review the Terms and Conditions for hidden costs like cancellation clauses and deposit requirements before enrolling in a gas plan.

Looking strictly at the per-therm price is a common oversight when hunting for the best utility plans. Providers pad their margins with administrative fees, and you need to know exactly what happens if your life circumstances change. Both companies might require an upfront deposit if your credit score falls below a certain threshold. Fortunately, you can often get these deposits waived by providing a letter of good standing from a previous utility provider.

Early Termination Fee Natural Gas Breakdown

If you need to break your fixed-rate contract early, early termination fees act as a harsh financial penalty. Knowing the exact early termination fee natural gas marketers charge can save you hundreds of dollars if you plan to move. Here is the breakdown based on typical contract lengths:

  • 6-Month Contracts: SCANA Energy enforces a $150 penalty. True Natural Gas caps its standard penalty at up to $150.
  • 12-Month Contracts: SCANA Energy charges a $150 to $200 penalty depending on the specific plan tier. True Natural Gas charges a standard 12-month early termination fee of up to $150.
  • 18-Month Contracts: SCANA Energy charges a $250 penalty for breaking an 18-month plan. True Natural Gas does not typically offer 18-month terms, focusing instead on 6, 12, and 24-month options.

Monthly Customer Service Fees

Customer service fees are billed every month, even if you do not use any gas. SCANA Energy charges a flat monthly customer service fee of $6.95 for its standard plans. True Natural Gas offers a more competitive range, with exact monthly customer service fees sitting between $3.45 and $5.95, depending on the plan you select and your loyalty status.

Money-Saver: Always calculate your total annual cost by multiplying the monthly customer service charge by 12 and adding it to your estimated per-therm usage. A lower rate doesn’t always mean a cheaper bill if the monthly base fees are unusually high.

Customer Support and Company Reputation

Illustration showing transparent billing on a tablet, responsive support agent, and steps to check reviews and complaint scorecards.
Before choosing a natural gas provider, it’s crucial to verify their reputation by checking real customer reviews and complaint scorecards.

A low rate means nothing if your provider constantly messes up your billing or keeps you on hold for an hour. Evaluating customer satisfaction provides a realistic picture of what you will experience day-to-day. To verify these reputations yourself, you can review the official customer complaint scorecards at the Georgia Public Service Commission. Both providers maintain strong regulatory standing, meaning you can expect a baseline of professional service.

SCANA Energy Customer Service

SCANA Energy is widely recognized for its robust community presence and highly accessible support networks. Their team maintains physical payment centers and provides responsive phone support, which is a major advantage for customers who prefer speaking to a live agent. SCANA has built solid trust over decades of service, appealing to homeowners prioritizing stability over saving a few pennies per therm.

True Natural Gas Reviews

When analyzing True Natural Gas reviews, customers consistently praise the company for its transparent invoicing and lack of billing surprises. The brand focuses heavily on maintaining low complaint ratios in the state, offering a no-nonsense approach to managing accounts online. Users appreciate the straightforward simplicity of their billing structure.

Special Programs and Eco-Friendly Options

Infographic showing a senior couple and a house with tips to save on gas with senior discounts.
Cutting household gas usage and choosing the right senior discount program based on income can significantly reduce costs.

If making an environmentally mindful choice is important to you, the natural gas sector can sometimes feel limiting. Neither company is entirely built around green energy. If you are setting up your home in Atlanta and want to minimize your carbon footprint, your best bet is focusing on household conservation rather than relying exclusively on a provider’s green energy portfolio. However, both providers excel at offering specific demographic perks.

Eco Edge: Lowering your water heater temperature to 120 degrees Fahrenheit and insulating your older natural gas pipes are easy, energy-saving options that dramatically reduce your natural gas consumption, regardless of which provider you ultimately choose.

Senior Citizen Natural Gas Discount Georgia

Both providers offer competitive programs for older residents, but the eligibility rules differ significantly. Finding the best senior citizen natural gas discount Georgia has to offer requires looking closely at your household income.

  • SCANA Energy Senior Discount: SCANA offers its senior discounts to anyone 65 years of age and older, regardless of their annual income. This program reduces the Atlanta Gas Light base charge by up to $14 and grants access to specially discounted per-therm rates.
  • True Natural Gas Senior Discount: To qualify with True Natural Gas, you must be 65 or older and have a combined household income of $31,300 or less per year. If you meet these criteria, your monthly customer service fee drops to just $3.45, plus you receive the standard AGL base charge reduction.

If you are a senior with an income above $31,300, SCANA Energy is mathematically the better option since you will not qualify for the True Natural Gas discount. However, if you meet the low-income threshold, True Natural Gas’s rock-bottom base rates make them an incredibly affordable choice.

Securing the Best Natural Gas Plan in Georgia

A couple in Georgia with a guide on how to secure the best natural gas plan, comparing providers.
Comparing natural gas providers like True Natural Gas and SCANA Energy based on your usage is key to securing the best plan in Georgia.

Wrapping up this comparison, the right choice ultimately depends on your unique household needs. If your primary goal is slashing your monthly expenses and you use a high volume of gas, True Natural Gas provides the raw per-therm savings and low base fees to make it happen. On the flip side, if you value a highly established company with excellent community roots, or if you qualify for targeted senior benefits without income caps, SCANA Energy stands out as a premium choice. Finding the best natural gas provider in Georgia means evaluating your past usage, checking the fine print for hidden fees, and locking in a competitive fixed rate before the winter chill sets in. Taking the time to compare your options today ensures you will enjoy reliable, affordable warmth all season long.

Frequently Asked Questions About Georgia Natural Gas Marketers

What is the main difference between SCANA Energy and True Natural Gas?

The primary difference lies in their pricing models and target demographics. True Natural Gas generally focuses on offering highly competitive, low per-therm rates for budget-focused consumers. SCANA Energy balances slightly higher standard rates with an exceptional customer service reputation and easily accessible discount programs for seniors.

Who has the cheapest natural gas in GA right now?

While rates fluctuate monthly, True Natural Gas consistently ranks among the providers with the cheapest natural gas in GA. Their combination of low per-therm fixed rates and minimal monthly administrative fees generally undercuts most competitors in the state.

Can I switch from SCANA Energy to True Natural Gas without losing service?

Yes, you can switch providers without any interruption to your home’s heating. Atlanta Gas Light owns the physical pipelines and manages the actual delivery of the fuel, so swapping from SCANA Energy to True Natural Gas is purely an administrative change that happens seamlessly behind the scenes.

How do I switch natural gas providers in Georgia?

Switching is a surprisingly easy process that you can handle online or over the phone when you learn how to switch providers in Georgia. You simply sign up with your newly chosen provider, and they will coordinate the administrative swap directly with Atlanta Gas Light on your behalf.

Do SCANA Energy and True Natural Gas require a credit check or deposit?

Yes, both providers typically run a soft credit check when you apply for new service. If your credit score falls below their required threshold, you may be asked to pay an upfront deposit. However, this deposit can often be waived if you provide a letter of good standing from a previous utility company.

What is a monthly customer service charge on my gas bill?

A monthly customer service charge is a fixed base fee applied by marketers to cover administrative costs, billing, and customer support. Both SCANA and True Natural Gas charge this fee every month, even if you do not use a single therm of gas during that billing cycle.

Are there senior citizen discounts for natural gas in Georgia?

Yes, SCANA Energy and True Natural Gas both offer specific senior discount programs. SCANA provides discounts to anyone 65 and older regardless of income, while True Natural Gas offers an extra-low customer service fee for seniors 65 and older who meet low-income requirements. Additionally, Atlanta Gas Light provides a standard discount on delivery fees for eligible seniors.

About the Author

David Cosseboom Author Image

David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.