Written By: David Cosseboom | Updated On: December 15th, 2025
Key Takeaways
- Gas South, SCANA, and True Natural Gas lead the pack for reliability, clear pricing, and customer satisfaction.
- If you want maximum plan variety, Georgia Natural Gas (GNG) is tough to beat, but watch renewal terms and fees.
- Deal-hunters may like Town Square Energy or XOOM Energy, while service-first shoppers tend to prefer Walton Gas or Fuel Georgia.
- AGL pass-through charges are the same no matter who you choose, what really matters is the supply rate, monthly service fee, and contract terms.
Shopping for natural gas in Georgia can feel overwhelming, there are almost a dozen certified marketers, all promising savings, perks, or “the best” customer service. The truth is, prices and fees can vary widely depending on who you choose, and the fine print often makes the difference between a good deal and a frustrating one. To make things easier, we reviewed the Georgia Public Service Commission’s price sheets and scorecards, combed through BBB ratings and complaint data, and read hundreds of real customer reviews and local forum and Reddit threads.
Top 10 Natural Gas Marketers in Georgia
#1 True Natural Gas
4.65/5
Best Value & Transparency
- Rates From: 75.9¢ /THM
- Monthly Charge: $5.95
- Lock in rates for 1-24 Months
True Natural Gas operates under a philosophy distinct from the typical corporate marketer. As an affiliate of Coweta-Fayette EMC, a consumer-owned electric cooperative, True Natural Gas integrates the cooperative principles of voluntary membership and concern for community into the deregulated gas market. This lineage influences their operational model, which prioritizes low overhead and transparent, “no-gimmick” pricing over massive advertising campaigns or complex, gamified rate structures.
Their market position is that of the “honest broker.” They are frequently the provider of choice for consumers who have been burned by the variable rate spikes of larger competitors. Their “True Rewards” program is particularly notable; rather than offering points for merchandise, it directly discounts the monthly customer service charge for loyal customers, aligning the incentive structure directly with the consumer’s desire for lower bills.
What Georgians say: The sentiment surrounding True Natural Gas is overwhelmingly positive, characterized by a sense of relief. Reviews often contrast True with previous providers, using terms like “straightforward” and “honest”. Negative sentiment is sparse and usually relates to strict credit policies or the lack of a mobile app interface comparable to Gas South, but these are viewed as acceptable trade-offs for the pricing stability.
Best for: Budget-conscious households and “set it and forget it” consumers who want a fair price without having to constantly audit their bills for hidden rate hikes.
Detailed Scoring Summary
| Criterion | Score | Analysis |
| Price (35%) | 5.0 | While Xoom may undercut them by a few cents on the fixed rate, True’s variable rate and renewal rates are consistently fairer. The lack of a “loyalty penalty” justifies the top score. |
| Fees (15%) | 5.0 | The $5.95 CSC is excellent. The ability to lower this fee through tenure is a unique value multiplier not seen elsewhere. |
| Reliability (20%) | 4.5 | Backed by the infrastructure and stability of an EMC. PSC complaint volumes are negligible relative to their size. |
| Plan Breadth (10%) | 3.0 | They stick to the basics: Fixed and Variable. They lack “flat bill” products or extensive green energy bundles, limiting options for niche buyers. |
| Trust (10%) | 5.0 | A+ BBB Rating. The cooperative affiliation engenders a level of trust that investor-owned utilities struggle to match. |
| Sentiment (10%) | 5.0 | Reddit threads consistently highlight True as the “ethical” choice. Users praise the lack of “gotcha” billing tactics. |
#2 Gas South
4.45/5
Best Overall Customer Experience
- Rates From: 49¢ /THM
- Monthly Charge: $6.95-9.95
- Lock in rates for 1-24 Months
Gas South is a powerhouse in the Georgia market, leveraging its status as a subsidiary of Cobb EMC to project strength and reliability. They have cultivated a brand identity centered on being “A Fuel For Good,” pledging 5% of profits to children’s charities. This corporate social responsibility (CSR) strategy successfully humanizes a commodity service.
Operationally, Gas South distinguishes itself through accessibility. They are one of the few providers to aggressively market a “no deposit” option, which removes a significant friction point for new residents or those with varied credit histories. Their digital presence is superior to most competitors, offering a robust online portal and app that facilitates easy account management. Their “OnePrice Plan” is a flagship differentiator, offering a flat monthly bill that appeals to budget-focused families, effectively acting as a hedge against winter weather spikes.
What Georgians say: Consumer sentiment paints Gas South as the “safe bet.” On Reddit, when users ask who to switch to after a bad experience with a discount provider, Gas South is the most common recommendation. Users appreciate the predictability of the OnePrice Plan, although financially savvy users note that you pay a premium for that insurance. The few negative reviews typically center on renewal rates being higher than introductory offers, a standard industry practice but one that still creates friction.
Best for: Families and busy professionals who value convenience and reliability over absolute rock-bottom pricing. Also ideal for those with no credit history due to the “no deposit” options.
Detailed Scoring Summary
| Criterion | Score | Analysis |
| Price (35%) | 4.0 | Competitive but rarely the cheapest. The premium pays for the brand, app, and service quality. |
| Fees (15%) | 3.5 | The potential for a $9.95 CSC significantly impacts low-usage customers (e.g., apartment dwellers), reducing their score here. |
| Reliability (20%) | 5.0 | Consistently ranked #1 or near-top in JD Power studies for the region. Operational scale ensures billing accuracy. |
| Plan Breadth (10%) | 5.0 | Excellent variety. The BridgePlan (for credit building) and OnePrice Plan offer solutions for segments ignored by other marketers. |
| Trust (10%) | 5.0 | A+ BBB rating. The 5% profit donation is a tangible trust-builder that resonates with the local market. |
| Sentiment (10%) | 4.5 | Highly favorable. Users view them as a “premium” but “worth it” option. Positive remarks on customer service responsiveness. |
#3 SCANA Energy
4.35/5
Best for Long-Term Stability
- Rates From: 48.9¢ /THM
- Monthly Charge: $5.95-6.95
- Lock in rates for 1-36 Months
SCANA Energy holds a unique and critical position in the Georgia ecosystem as the state-designated “Regulated Provider.” This designation means they serve as the supplier of last resort for low-income and high-credit-risk consumers who cannot secure service on the open market. This civic responsibility grants them a level of institutional gravitas.
For the general market, SCANA operates as a highly credible, traditional marketer. They are particularly known for their aggressive discounting for specific demographics, specifically military personnel and seniors. Their plan portfolio is extensive, offering some of the longest fixed-rate terms in the industry (up to 36 months), which appeals to homeowners looking to lock in rates during periods of low wholesale prices.
What Georgians say: Long-time Georgia residents view SCANA as a utility staple. Sentiment is generally neutral-to-positive, with the “boring” nature of their service being a compliment in the utility sector. However, Reddit threads contain warnings about their variable rates; users who forgot to renew their 12-month fixed plans report “bill shock” when they rolled onto the $2.44/therm variable rate in winter months. This highlights the importance of active account management with SCANA.
Best for: Military families, seniors eligible for discounts, and homeowners who want to lock in a rate for 2-3 years to insulate themselves from inflation.
Detailed Scoring Summary
| Criterion | Score | Analysis |
| Price (35%) | 4.5 | Their fixed rates are currently very aggressive (~$0.699). They are competing hard on price for prime customers. |
| Fees (15%) | 4.0 | The $6.95 fee is average. No hidden “gotchas,” but not the cheapest either. |
| Reliability (20%) | 4.5 | Deep infrastructure and regulatory oversight ensure high reliability. They are the backbone of the state’s gas system for at-risk consumers. |
| Plan Breadth (10%) | 4.5 | Offers terms from 6 to 36 months. Military and Senior discounts are best-in-class. |
| Trust (10%) | 4.5 | A+ BBB rating. High trust due to longevity and regulatory status. |
| Sentiment (10%) | 4.0 | Generally seen as solid. Some negative sentiment exists regarding the high variable rates ($2.44) charged after contracts expire. |
#4 Constellation
4.4/5
Best for Home Protection Bundles
- Rates From: 69.9¢ /THM
- Monthly Charge: $6.95-7.95
- Lock in rates for 12-36 Months
Constellation is a national energy giant (a subsidiary of Exelon) that brings significant capital and scale to the Georgia market. They differentiate themselves not through price wars, but through product bundling. Constellation is the primary provider integrating natural gas service with “Home Protection Plans”, insurance policies for water heaters, HVAC systems, and in-home gas lines.
This strategy targets the anxiety of homeownership. By bundling utility service with appliance repair coverage, they simplify the vendor landscape for the consumer. While this adds value, it also complicates price comparisons, as the per-therm rate often subsidizes the insurance product.
What Georgians say: The sentiment for Constellation is bifurcated. On forums like Reddit, users debate the value of the protection plans. Some cite instances where the protection plan saved them thousands on a water heater replacement, validating the higher fees. Others complain about “slamming” tactics where protection plans were added without clear consent, or billing disputes regarding what constitutes a “covered repair”. The gas service itself is rarely the subject of complaints; it’s almost always the ancillary products.
Best for: Homeowners with aging appliances who want to hedge against repair costs while securing their gas supply.
Detailed Scoring Summary
| Criterion | Score | Analysis |
| Price (35%) | 4.0 | Fixed rates are competitive, but the value is harder to calculate due to bundling. |
| Fees (15%) | 3.5 | Higher CSC ($7.95) pulls down the score. Late fees are standard. |
| Reliability (20%) | 4.5 | National backing ensures stability. Complaints are generally handled professionally. |
| Plan Breadth (10%) | 4.5 | Unique position with appliance protection. Offers 12, 24, 36 month terms. |
| Trust (10%) | 4.0 | A+ BBB rating. However, aggressive upselling of protection plans can feel pushy to some consumers. |
| Sentiment (10%) | 3.5 | Mixed. Those who use the repair service love it. Those who didn’t realize they signed up for it feel deceived. |
#5 Georgia Natural Gas (GNG)
4.05/5
Best for Plan Variety & Flexibility
- Rates From: 49.9¢ /THM
- Monthly Charge: $0-9.99
- Lock in rates for 1-24 Months
If Gas South is the “Community Brand,” Georgia Natural Gas (GNG) is the “Premium Brand.” Historically associated with the AGL legacy (though legally distinct), GNG has the highest brand recognition in the state. They operate with a “high-fee, high-service” model. They offer the market’s most diverse plan portfolio, including the “Guaranteed Bill” (a flat monthly fee distinct from Gas South’s OnePrice), “Greener Life” carbon offsets, and tiered variable plans.
GNG’s strategy relies heavily on acquisition. They offer the most attractive “Introductory Rates” (e.g., $0.49/therm for 2 months) to lure customers, but their standard renewal rates are often among the highest in the market. This creates a “loyalty penalty” for disengaged customers.
What Georgians say: GNG is frequently discussed as the “expensive but reliable” option. The “Guaranteed Bill” is a polarizing topic on Reddit; users with poor insulation love it because it caps their winter exposure, while efficiency-minded users realize they are paying a premium for the hedge. The most common complaint is the “bill shock” after the 2-month introductory period ends, where rates can quadruple if the customer doesn’t lock in a fixed term.
Best for: Consumers who prioritize budget certainty (Guaranteed Bill) over lowest cost, or active rate-shoppers who can leverage intro offers and switch before rates spike.
Detailed Scoring Summary
| Criterion | Score | Analysis |
| Price (35%) | 4.0 | Fixed rates are competitive, but the value is harder to calculate due to bundling. |
| Fees (15%) | 3.5 | Higher CSC ($7.95) pulls down the score. Late fees are standard. |
| Reliability (20%) | 4.5 | National backing ensures stability. Complaints are generally handled professionally. |
| Plan Breadth (10%) | 4.5 | Unique position with appliance protection. Offers 12, 24, 36 month terms. |
| Trust (10%) | 4.0 | A+ BBB rating. However, aggressive upselling of protection plans can feel pushy to some consumers. |
| Sentiment (10%) | 3.5 | Mixed. Those who use the repair service love it. Those who didn’t realize they signed up for it feel deceived. |
#6 XOOM Energy
4.0/5
Best Low-Price Leader
- Rates From: 64.9¢ /THM
- Monthly Charge: $5.85
- Lock in rates for 12-24 Months
Xoom Energy is the market’s “discounter.” Operating with a lean, digital-first business model, they aggressively undercut competitors on price. They frequently appear at the top of PSC pricing charts. However, this low-cost model comes with a trade-off in service infrastructure. Their digital tools are often described as dated, and customer support can be harder to reach than at premium carriers.
What Georgians say: Sentiment is transactional. Users recommend Xoom purely for the rate. There is little brand loyalty; users admit they will leave Xoom the moment another provider is cheaper. Complaints center on the “clunky” website and payment portal.
Best for: Digitally savvy deal-hunters who set up autopay and rarely need to contact customer support.
#7 Walton Gas
3.95/5
Best for Friendly, Local Service
- Rates From: 81.9¢ /THM
- Monthly Charge: $5.95
- Lock in rates for 1-24 Months
Walton Gas, affiliated with Walton EMC, leans into personable customer service. While their rates are competitive, their real strength is the approachable, small-company feel that larger brands can’t always provide. Their customer support earns praise from long-time users.
Walton Gas ranked in the top five because of strong service scores and transparency in pricing. While not always the absolute cheapest, many customers stick around because of trust and service.
What Georgians say: Local, personable service and easy billing are frequent themes. Sentiment tilts positive overall; a few reviews wish for more aggressive promo pricing.
Best for: Residents in the Walton EMC electric territory who value a “one-stop” utility feel and local customer service reps.
#8 Fuel Georgia
3.85/5
Best for No-Frills Simplicity
- Rates From: 70¢ /THM
- Monthly Charge: $6.00
- Lock in rates for 1-24 Months
Fuel Georgia is a newer marketer, but it’s gaining attention for simple, transparent plan cards that list ETFs and monthly charges up front. Their pricing is often competitive, and the brand projects a modern, no-nonsense feel.
We capped its score slightly lower because of limited track record and fewer long-term reviews compared to incumbents. Still, it shows promise and earns solid marks for fee transparency.
What Georgians say: Transparent plan cards and upfront fee disclosures get good marks for a newer brand. Some buyers want more long-term reviews before committing to multi-year terms.
Best for: Consumers seeking simplicity.
#9 Town Square Energy
3.8/5
Best for Short-Term Deals
- Rates From: 79.7¢ /THM
- Monthly Charge: $5.95
- Lock in rates for 1-12 Months
Town Square Energy operates across multiple deregulated states. In Georgia, it occasionally offers strong short-term promos, though it has less name recognition locally. Corporate BBB ratings are solid, but local presence and reputation are still growing.
This provider lands here because of deal-driven pricing rather than long-standing reputation. If you’re diligent about shopping and switching, it can save you money.
What Georgians say: Deal-hunters point to occasional sharp promos. GA-specific chatter is lighter than incumbents, so sentiment skews neutral to “wait-and-see.”
Best for: Deal hunters who actively track rates and don’t mind switching providers.
#10 Stream Energy
3.6/5
Best if You’re Already in the NRG Family
- Rates From: 64.9¢ /THM
- Monthly Charge: $6.95
- Lock in rates for 12-24 Months
Stream, also part of NRG, offers natural gas alongside electricity in deregulated states. In Georgia, it provides standard fixed-rate plans but tends to rank lower on sentiment due to higher complaint volumes.
It rounds out our top 10 because of its large parent backing and recognizable brand, but others above offer smoother Georgia-specific experiences.
What Georgians say: Brand recognition and NRG backing are viewed as positives. Complaints focus on customer-service escalations and renewal terms, watch the fine print.
Best for: Consumers stuck in a contract with another provider who want to switch immediately without penalty.
Quick Georgia Shopping Tips
- Compare the PSC charts first (monthly fixed vs. variable apples-to-apples), then confirm each marketer’s service charge, ETF, and renewal rules.
- AGL charges are the same no matter which marketer you choose, marketers set only the supply rate and their fees.
- Check live sentiment, a few recent Georgia-specific Reddit threads can reveal billing or renewal “gotchas” before you commit.
Why Trust Our Rankings (Methodology)
We built this ranking to help Georgia households shop with confidence. To do that, we combined objective regulator data with real customer voices:
- Sources reviewed: 26 distinct sources, including Georgia PSC pricing sheets (May–Aug 2025), PSC Marketer Scorecard, certified marketer listings, provider plan disclosures, BBB profiles, aggregator rate sites, and 10 Georgia-focused Reddit/forum threads.
- Reviews sampled: ~300 Georgia-specific reviews, complaints, and forum posts were read to identify sentiment themes (billing frustrations, plan satisfaction, customer service).
- Scoring weights: Price & Value (35%), Fees & Fine Print (15%), Reliability & Complaints (20%), Plan Breadth (10%), Independent Trust Signals (10%), Customer Sentiment (10%).
See our full Methodology for Rating Natural Gas Providers
FAQs about Natural Gas Marketers in Georgia
How does natural gas deregulation work in Georgia?
What’s the difference between AGL and my marketer?
– AGL maintains the pipes, responds to gas leaks, and charges a regulated delivery fee that’s the same no matter who you choose.
– Your marketer sells you the gas itself and bills you for both the supply and AGL delivery charges together.
Are all providers equally reliable?
What fees should I watch out for?
– Early termination fees (ETFs) if you cancel a fixed plan early (usually $100–$200).
– Monthly customer service charges, which can range from $4.95 to $9.95.
– Late payment fees and credit-check deposits for new customers.
Always review the Terms and Conditions (T&Cs) before enrolling, especially for introductory or promo rates that may step up after the first billing cycle.
Do I have a rescission period after enrolling?
How often should I shop for a new plan?
Where can I see official complaints or satisfaction data?
About the Author
David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.