Question 1

Can I switch to a different water provider to get a lower rate?

Accepted Answer

No. Water utilities operate as regulated natural monopolies because of the high cost of maintaining physical pipelines. Since there is only one set of water mains connected to your home, you cannot choose a different water company. However, you can switch electricity and natural gas suppliers on Ohio's deregulated market to lower your overall utility expenses.

Question 2

Who is affected by this specific rate increase?

Accepted Answer

This rate increase affects approximately 154,000 water customers and 12,000 sewer customers across 20 Ohio counties who do not have a separate local rate agreement. If your city or township negotiates its rates directly with Aqua Ohio through a municipal ordinance, you are exempt from this state PUCO ruling.

Question 3

How can I check if my community has a local rate agreement?

Accepted Answer

You can check your local city council or township trustee records, or contact Aqua Ohio customer service at 1-877-987-2782. Communities like Boardman and Struthers operate under direct multi-year agreements and are unaffected by this statewide case.

Question 4

What is the best way to offset these new monthly charges?

Accepted Answer

Since the PUCO rejected flat-fee increases and put the entire rate hike on your volumetric usage, water conservation is highly effective. You can also offset the costs by comparing and switching electric plans to secure a lower fixed-rate plan, using comparison tools to lock in your energy generation prices.

Category: News

Aqua Ohio Rate Realignment: How Your Monthly Bill Is Changing