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Gas South vs. Xoom Energy: Compare Rates, Plans, and Eco-Friendly Options

Comparing Gas South And Xoom Energy Requires Evaluating Base Fees, Contract Lengths, And Rewards To Find The Best Fit For Your Household

Key Takeaways

  • Always add base fees to your effective cost per therm when comparing standard rates between natural gas providers.
  • While both companies offer fixed and variable rate plans, their early termination fees and introductory offers vary widely by market.
  • Choosing a carbon-offset natural gas plan can help reduce your household’s overall carbon footprint.

When setting up utilities in a new home, comparing Gas South vs. Xoom Energy reveals distinct advantages depending on your budget constraints and preferred contract length. Both of these top providers operate seamlessly on the Atlanta Gas Light (AGL) network, meaning your physical pipeline reliability remains absolutely identical regardless of who you choose to supply your fuel.

Gas South
  • $0.390 /THM
  • $6.95-9.95
  • None
  • 1-24 Months
Xoom Energy
  • $0.659 /THM
  • $5.85
  • None
  • 1-24 Months

*rates may vary by location and household usage

Quick Look: Gas South Vs Xoom Energy Comparison Table

Side-by-side comparison of Gas South and Xoom Energy fees and deposit waiver requirements
While Xoom Energy offers a lower average base fee, Gas South provides a simpler flat-rate structure for early termination fees.

When you need to make a quick decision about your utilities, seeing the fundamental differences side by side helps cut through the marketing noise. Review our quick comparison below to understand how these suppliers stack up on the financial metrics that actually impact your monthly budget.

ProviderAverage Base FeeEarly Termination Fee StructureDeposit Waiver AvailabilityBest For (User Profile)
Gas South$6.95 – $9.95$150 flat feeYes (based on soft credit check)Users seeking predictable fees and strong local community impact.
Xoom Energy$5.85$50 – $200 (sliding scale)Yes (with strong credit or utility letter)Bargain hunters prioritizing the lowest base fees and robust rewards.

Understanding Your Plan Options

Diagram explaining gas utility delivery, chosen suppliers, and regulated delivery fees.
In deregulated energy markets, consumers can choose their gas supplier and rate while the local utility handles delivery.

Living in a deregulated energy market gives you the freedom to shop around for the most competitive energy rates. While your local utility company still owns the pipes, maintains the infrastructure, and physically delivers the gas to your home, you hold the power to choose the retail supplier who prices your usage. The U.S. Energy Information Administration actively tracks these pricing trends, illustrating just how much market structures can influence your seasonal bills.

Keep in mind that you must also account for Atlanta Gas Light (AGL) Pass-Through Charges. These are mandatory, regulated delivery fees applied to your bill regardless of whether you choose Gas South or Xoom Energy as your supplier.

Fixed-Rate Plans

Comparison showing differences between OnePrice and Traditional Fixed Rate energy plans
Choosing a fixed-rate energy plan helps protect your household budget from unexpected seasonal price spikes.

For most households, locking in a predictable rate offers the best protection against sudden winter price spikes. Both providers offer strong fixed-term options designed for stability, but their approaches differ slightly when you dig into the details.

  • Gas South OnePrice Plan: Instead of traditional per-therm billing, Gas South offers a unique OnePrice Plan that bundles your estimated gas usage and monthly base charges into a single, predictable flat payment based on your historical usage. This eliminates seasonal fluctuations entirely.
  • Xoom Energy fixed rate plans: Xoom leans into traditional fixed contracts, locking in your price per therm for 12 to 24 months. These plans often feature highly competitive introductory offers that edge out the competition during your first year of service in a new home.
Plan NameRatePlan TypeBase ChargeCancellation Fee
Intro Variable$0.390 /THM1 Months Month to Month Rate$6.95 to 9.95 MRC (Monthly Recurring Charge) is a fixed monthly fee charged by the energy provider, separate from the cost of the energy you use.$150.00Check Availability
12 Month Fixed plus $50 in Bill Credits$0.690 /THM12 Months fixed rate Rate$6.95 to 9.95 MRC (Monthly Recurring Charge) is a fixed monthly fee charged by the energy provider, separate from the cost of the energy you use.$150.00Check Availability
6 Month Fixed plus $50 in Bill Credits$0.710 /THM6 Months fixed rate Rate$6.95 to 9.95Check Availability
24 Month Fixed plus $50 in Bill Credits$0.750 /THM24 Months fixed rate Rate$6.95 to 9.95Check Availability
Variable$2.090 /THM1 Months Month to Month Rate$6.95 to 9.95 MRC (Monthly Recurring Charge) is a fixed monthly fee charged by the energy provider, separate from the cost of the energy you use.$150.00Check Availability

Variable-Rate Plans

Illustration of a man reviewing a fluctuating energy rate graph and his past usage bill
Variable-rate utility plans offer contract flexibility but expose customers to seasonal price fluctuations based on market demand.

When evaluating a Gas South variable rate vs fixed option, you must consider how much risk you are willing to take during peak heating seasons. A variable rate fluctuates monthly based on wholesale market demand, providing ultimate flexibility at the cost of budget certainty.

  • No Contract Trap: Variable plans from both providers allow you to cancel at any time without triggering a penalty, making them the perfect stopgap for short-term renters or individuals planning an imminent move.
  • Market Volatility: While your initial variable rate might look significantly lower during the warm summer months, history shows these rates can quickly double or triple during severe winter storms when natural gas demand skyrockets across the country.
Plan NameRatePlan TypeBase ChargeCancellation Fee
SureLock 12$0.659 /THM12 Months fixed rate Rate$5.85 MRC (Monthly Recurring Charge) is a fixed monthly fee charged by the energy provider, separate from the cost of the energy you use.$100.00Check Availability
SureLock 24$0.689 /THM24 Months fixed rate Rate$5.85 MRC (Monthly Recurring Charge) is a fixed monthly fee charged by the energy provider, separate from the cost of the energy you use.$150.00Check Availability
💡 Pro Tip: Before you start comparing plans, grab a copy of your most recent utility bill. Knowing your historical usage makes it much easier to accurately estimate how a new provider’s rate and monthly base fees will impact your overall costs.

Breaking Down The Hidden Costs

Man looking at a document comparing a flat $150 contract fee to a scaled $50-$200 fee.
Energy contracts may have early termination fees that are either a fixed amount or a scaling range based on remaining months.

Navigating the fine print of a utility contract is rarely an exciting task, but glossing over the details can cost you dearly. The advertised rate per therm is only one piece of the puzzle. Understanding base fees and cancellation penalties upfront prevents major financial surprises if your life circumstances change suddenly.

Monthly Base Fees

Base charges hit your account every single billing cycle, regardless of whether you run the furnace constantly or take a month-long vacation. A slightly lower per-therm rate will not actually save you money if the provider’s recurring monthly base fee offsets the difference. Gas South typically charges between $6.95 and $9.95 per month just to maintain your active account. In contrast, Xoom Energy generally offers a leaner base fee of exactly $5.85 per month across the vast majority of its residential fixed-rate plans.

Early Termination Fees

Both companies enforce penalties if you decide to break a fixed-rate contract before the agreed-upon term concludes. While both want to retain your business, their penalty structures operate entirely differently.

  • Gas South: The standard Gas South early termination fee is a straightforward, flat $150 penalty on residential fixed-rate plans. This flat-rate approach means breaking your contract on day one costs the exact same amount as breaking it in your final month of service.
  • Xoom Energy: In contrast, the Xoom Energy cancellation fee utilizes a dynamic sliding scale model. Fees typically range from $50 to $200, scaling based on the initial length of your contract and exactly how many months remain when you decide to cancel.

Deposit Requirements And Waivers

Upfront costs can make moving incredibly stressful. Fortunately, both providers run standard soft credit checks during enrollment that do not negatively impact your credit score. If you have an established payment history, you can often qualify for a Gas South deposit waiver, allowing you to start your service with zero money down. Xoom Energy operates similarly, but if your credit check does trigger a mandatory deposit requirement, you can expect it to range from $100 to $200.

Customer Experience And Reputation

Comparison infographic showing benefits of Gas South and Xoom Energy with illustrations.
Decide between Gas South and Xoom Energy based on your location, desire for rewards, and contract preferences.

A phenomenal introductory rate means very little if you cannot easily pay your bill or reach a helpful human when things go wrong. When analyzing Xoom energy customer service reviews against Gas South’s historical feedback, clear patterns emerge regarding everyday user satisfaction. Both providers successfully maintain excellent A+ ratings with the Better Business Bureau (BBB), proving their fundamental reliability in the marketplace.

While Xoom Energy often wins on bottom-line pricing and their robust Xoom Extras loyalty rewards program, multiple users report navigating a somewhat clunky online payment portal. On the other hand, Gas South excels in the day-to-day user experience. Consumers frequently praise the diverse Gas South bill pay options, which feature a highly intuitive digital dashboard that makes toggling auto-pay, managing paperless billing, and reviewing historical usage effortless.

Gas South also holds a formidable local reputation. They commit 5% of their annual profits directly back to the community to support children in need, giving them a massive edge for consumers who want their monthly utility dollars to make a localized, positive impact.

Eco-Friendly And Green Energy Options

For the eco-conscious consumer, assessing a provider’s environmental footprint matters just as much as their baseline rates. Because natural gas itself generates emissions, both providers bridge the sustainability gap by offering highly effective carbon-offset plans. Gas South and Xoom Energy both provide specialized green energy plans that offer a 100% carbon offset, meaning the company actively purchases environmental credits to counterbalance the exact emissions generated by your household. This empowers you to heat your home reliably while actively funding global initiatives that capture harmful methane gas or plant vital forestry.

🌱 Eco Edge: A carbon-offset natural gas plan does not change the physical fuel flowing into your home, but it guarantees your provider invests in verifiable environmental projects to completely neutralize your home’s usage impact.

How To Switch Providers Without Losing Service

Illustration of a man switching his gas plan on a phone, showing a seamless transition.
Switching natural gas providers is a seamless, behind-the-scenes administrative process that does not interrupt your service.

If you are looking to switch natural gas providers in Georgia or any other deregulated market, you might be worried about losing heat or hot water during the transition. Fortunately, switching suppliers is a completely seamless, behind-the-scenes administrative process. Here is exactly how to make the move without any stress:

  1. Compare Rates and Enroll: Review the available plans in your zip code, select your preferred fixed or variable rate, and complete the simple online enrollment directly with your new provider.
  2. Let the Supplier Do the Work: You do not need to contact your old provider to cancel. Your new natural gas marketer coordinates the entire switch directly with the local utility company on your behalf.
  3. Enjoy Uninterrupted Service: Because the physical pipelines never change, no technician needs to visit your home, and there is absolutely zero interruption to your gas supply.
💸 Money-Saver: If you are trapped in a bad contract, check out Xoom Energy’s Freedom2Connect program. It reimburses up to $150 in early termination fees from your previous provider when you make the switch, removing the financial barrier to better rates.

Choosing Your Next Natural Gas Supplier

Comparison of Gas South and Xoom Energy natural gas provider benefits.
Selecting the right natural gas supplier involves comparing Gas South’s predictable local rates with Xoom Energy’s rewards and low fees to best fit your lifestyle.

Deciding between Gas South and Xoom Energy ultimately comes down to which pricing structures and perks hold the most value for your lifestyle. Both are highly reliable companies, but they cater to slightly different consumer priorities. Use this quick summary to guide your final choice.

  • Choose Gas South if: You are searching for the best natural gas provider in Georgia, you want predictable flat-rate options, or you actively want to support a company with strong local philanthropic ties and seamless billing portals.
  • Choose Xoom Energy if: You want a provider with a vast national footprint, you prioritize securing the absolute lowest monthly base fees, or you want to earn ongoing value through the gamified Xoom Extras rewards program.

Taking control of your home utility costs is entirely within your reach. By analyzing your historical usage, ensuring you compare Georgia natural gas rates accurately, and reviewing the contract terms carefully, you can confidently secure a plan that keeps your home warm. Combining a sharp plan with strategies on how to save on your gas bill ensures your new residence stays perfectly comfortable year-round.

Frequently Asked Questions About Gas South And Xoom Energy

Who do I call for a gas leak: Gas South, Xoom Energy, or AGL?

If you smell gas or suspect a leak, you must evacuate the area immediately and call your local utility company, such as Atlanta Gas Light (AGL), or dial 911. You should never call your retail supplier — like Gas South or Xoom Energy — during an emergency, as they only handle billing and rates, not physical pipeline safety.

Can I avoid paying a deposit with Xoom Energy or Gas South?

Yes, both providers offer viable ways to waive upfront deposits. Gas South frequently grants a deposit waiver based on a standard soft credit check during sign-up. With Xoom Energy, you can often bypass their standard $100 to $200 deposit by submitting a letter of good credit from your previous utility company or demonstrating a strong credit score.

Will my natural gas service be interrupted if I switch from Gas South to Xoom?

Absolutely not. Switching natural gas providers in a deregulated market is a purely administrative process. The local utility company continues to deliver fuel to your home through the exact same pipes, meaning you will not experience any loss of heat or hot water during the transition.

What happens when my natural gas contract expires?

If your fixed-rate contract expires without you proactively renewing or switching plans, both providers will automatically transition your account to a month-to-month variable rate. These default rates are notoriously higher and subject to volatile market conditions. We highly suggest setting a calendar reminder 30 days before your contract ends so you have ample time to shop around.

Which is the cheapest natural gas provider in Georgia?

Because natural gas rates fluctuate monthly based on wholesale market demand, there is no single cheapest provider year-round. To find the mathematically cheapest natural gas at any given time, you must calculate your total effective rate. Simply multiply your estimated monthly usage by the advertised per-therm rate, and then add the provider’s recurring monthly base fee to see your true baseline cost.

How do I avoid the early termination fee if I move?

If you are moving to a new address, you can typically avoid the early termination penalty through a simple “proof of move” waiver process. Both Gas South and Xoom Energy allow you to submit forwarding address documentation — such as a new lease agreement or a utility bill in your name — to prove you are relocating. Once verified, they will generally waive the ETF entirely.

About the Author

David Cosseboom Author Image
Editor in Chief

David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.