Comparing Gas South And Xoom Energy Requires Evaluating Base Fees, Contract Lengths, And Rewards To Find The Best Fit For Your Household
Key Takeaways
- Always add base fees to your effective cost per therm when comparing standard rates between natural gas providers.
- While both companies offer fixed and variable rate plans, their early termination fees and introductory offers vary widely by market.
- Choosing a carbon-offset natural gas plan can help reduce your household’s overall carbon footprint.
Setting up utilities in a new home often feels like a balancing act of phone calls and confusing contracts, but choosing the right natural gas provider shouldn’t add to your moving stress. Navigating deregulated gas markets can get overwhelming quickly, which is why we are here to clear up the confusion between two of the industry’s most prominent competitors. In this updated 2026 guide, we break down Gas South vs. Xoom Energy to evaluate their current rates, fee structures, and rewards programs so you can confidently make an informed, budget-friendly decision for your household.
- $0.290 /THM
- $6.95-9.95
- None
- 1-24 Months
- $0.679 /THM
- $5.85
- None
- 12-24 Months
*rates may vary by location and household usage
At a Glance: Head-to-Head Comparison
When you need to make a quick decision about your utilities, seeing the fundamental differences side by side helps cut through the marketing noise. Review our quick comparison below to understand how Gas South and Xoom Energy stack up against each other on the metrics that actually impact your monthly budget.
| Provider | Average Rate per Therm | Monthly Customer Service Fee | Early Termination Fee Range | Deposit Required? | BBB Rating |
|---|---|---|---|---|---|
| Gas South | Varies by market | $6.95 – $9.95 | Typically $150 flat fee | No (for qualified users) | A+ |
| Xoom Energy | Varies by market | $5.85 | $50 – $200 (scales by term) | Yes (credit-dependent) | A+ |
Understanding Rates and Monthly Base Fees
When you live in a deregulated energy market, you have the freedom to shop around for the best energy rates. While your local utility company still owns the pipes, maintains the infrastructure, and delivers the gas to your home, you hold the power to choose the actual supplier who prices your usage. This separation means you can shop for competitive pricing without worrying about service interruptions. The U.S. Energy Information Administration tracks these pricing trends, showing just how much market structures can influence your monthly bill.
| Responsibility | Your Utility Company | Your Natural Gas Supplier (e.g., Gas South or Xoom Energy) |
|---|---|---|
| Who delivers the gas? | Yes (maintains local pipes and infrastructure) | No (uses existing utility lines) |
| Who sets the supply rate? | No (unless you use their default supply) | Yes (offers fixed or variable rates per therm/MCF) |
| Who do you call for a leak or emergency? | Yes (always call the utility for safety issues) | No |
Gas South Fixed vs Variable Rate Plans
Gas South stands out as a major natural gas marketer, operating prominently in the deregulated markets of Georgia and Florida, alongside several other states. If you are moving to a hub like Atlanta, checking out specific Atlanta utility options will quickly reveal their strong market presence. They offer both standard fixed-rate and month-to-month variable-rate plans to suit different household budgeting preferences.
| Plan Name | Rate | Plan Type | Base Charge | Cancellation Fee | |
|---|---|---|---|---|---|
| Intro Variable | $0.290 /THM | 1 Months Fixed Rate | $6.95-9.95 | $150 | Check Availability |
| 6 Month Fixed - $50 in Bill Credits | $0.690 /THM | 6 Months Fixed Rate | $6.95-9.95 | $150 | Check Availability |
| 12 Month Fixed - $50 in Bill Credits | $0.730 /THM | 12 Months Fixed Rate | $6.95-9.95 | $150 | Check Availability |
| 24 Month Fixed -$50 in Bill Credits | $0.770 /THM | 6 Months Fixed Rate | $6.95-9.95 | $150 | Check Availability |
| Variable | $1.990 /THM | 1 Months Fixed Rate | $6.95-9.95 | $150 | Check Availability |
When evaluating the Gas South fixed vs variable rate options, consider how much budget certainty you need during the winter. A fixed-rate plan locks in your price per therm, shielding you from seasonal spikes, whereas a variable rate fluctuates monthly based on wholesale market demand.
Xoom Energy Rates and Introductory Offers
Xoom Energy operates on a much broader national scale, providing service across a multitude of deregulated states. Their massive footprint makes them a frequent contender when you search for the best natural gas provider for your home. They cater to a variety of lifestyles through flexible fixed-rate and variable-rate plan lengths designed for both residential and commercial customers.
| Plan Name | Rate | Plan Type | Base Charge | Cancellation Fee | |
|---|---|---|---|---|---|
| SureLock 12 | $0.679 /THM | 12 Months Fixed Rate | $5.85 | $100 | Check Availability |
| SureLock 24 | $0.709 /THM | 24 Months Fixed Rate | $5.85 | $150 | Check Availability |
A key feature to watch for is the promotional Xoom Energy rates often advertised to new customers. These fixed-rate introductory offers frequently edge out the competition for the first 12 to 24 months, giving you an excellent opportunity to secure affordable utility costs right after a move.
Don’t Forget AGL Pass-Through Charges
If you are comparing plans in Georgia, you must account for Atlanta Gas Light (AGL) Pass-Through Charges. These are mandatory utility delivery fees that cover the physical costs of maintaining pipelines, reading meters, and delivering natural gas to your residence. These utility delivery charges apply regardless of whether you choose Gas South or Xoom Energy as your supplier. AGL sets these regulated pass-through fees annually, and your chosen marketer simply adds them to your monthly bill without markup.
Contract Terms and Early Termination Fees
Navigating the fine print of a utility contract isn’t the most exciting task, but ignoring it can cost you dearly. Both companies enforce early termination fees (ETFs) if you decide to break a fixed-rate contract before the agreed-upon term concludes. Understanding these charges upfront prevents nasty financial surprises if you need to relocate unexpectedly.
- Gas South: The standard Gas South early termination fee is generally a flat $150 penalty on residential fixed-rate plans. This flat-rate approach means breaking your contract in the first month costs the exact same as breaking it in the final month.
- Xoom Energy: In contrast, the Xoom energy cancellation fee utilizes a scaling model. Fees typically range from $50 to $200, depending on the initial length of your contract and exactly how many months remain when you cancel.
Comparing Customer Service, Rewards, and Perks
A great rate means very little if you cannot easily pay your bill or reach a helpful human when things go wrong. When analyzing Gas South reviews against Xoom Energy’s feedback, both companies maintain excellent A+ ratings with the Better Business Bureau (BBB). However, like most major utility providers, both face mixed scores on consumer platforms like Trustpilot, where typical complaints center around auto-renewal confusion and early termination charges.
Fortunately, both providers feature robust digital dashboards that empower you to take control of your account independently. Rather than waiting on hold with Gas South customer service or Xoom’s support line, you can log in to view detailed usage tracking graphs, toggle paperless billing, and quickly set up auto-pay discounts.
Xoom Extras Loyalty Program
One major draw for long-term users is the Xoom Extras rewards program. Instead of just paying a bill every month, customers in select markets can earn points for everyday actions. These points can be redeemed for gift cards, travel discounts, or even direct energy bill credits. This gamified approach adds a nice layer of recurring value to your standard utility payments.
Gas South Bill Credits and Community Impact
Gas South consistently offers compelling sign-up incentives, often featuring $50 introductory bill credits that help offset the immediate costs of a recent move. Beyond direct financial perks, Gas South commits 5% of their profits back to the community to support children in need. This strong local philanthropic angle gives them a notable edge for community-minded shoppers who want their utility dollars to make a positive impact.
Eco-Friendly Plans and Carbon Offsets
For the eco-conscious consumer, assessing a provider’s environmental impact matters just as much as their rates. Finding an energy-saving option or a supplier that invests in green initiatives allows you to align your household utilities with your sustainability goals.
While finding a perfectly pure eco-friendly natural gas plan is difficult since the fuel itself generates emissions, utilizing carbon offsets bridges the gap. A carbon offset is a way to counterbalance your greenhouse gas emissions by funding an equivalent reduction of carbon elsewhere, such as planting trees or capturing methane.
You can explore how these environmental instruments function through the EPA’s Green Power Partnership resources. If you are passionate about reducing your impact, check the official plan documents for both providers in your zip code to see if carbon-offset plans are currently available.
How to Switch Natural Gas Providers Without Interruption
If you are ready to lock in a better rate, you might be worried about losing heat or hot water during the transition. Fortunately, switching providers in a deregulated market is a seamless, behind-the-scenes administrative process. Here is how to complete a hassle-free switch:
- Compare Rates and Sign Up: Review the available plans in your zip code, select your preferred fixed or variable rate, and complete the online enrollment with your new provider.
- Wait for the Automatic Switch: You do not need to contact your old provider to cancel. Your new natural gas marketer coordinates the entire switch directly with your local utility company.
- Enjoy Uninterrupted Service: Because the physical pipelines never change, no technician needs to visit your home, and there is zero interruption to your gas supply.
Securing the Best Natural Gas Provider for Your Home
Deciding between Gas South and Xoom Energy ultimately comes down to which pricing structures and perks hold the most value for your lifestyle. Both are highly reliable companies, but they cater to slightly different consumer priorities. Use this quick summary to guide your final choice.
- Choose Gas South if: You are searching for the best natural gas provider in Georgia, you want to avoid hefty upfront deposits through their standard soft credit checks, or you actively want to support a company with strong local philanthropic ties.
- Choose Xoom Energy if: You want a provider with a vast national footprint, you are interested in earning ongoing value through the gamified Xoom Extras rewards program, and you prefer a diverse range of long-term fixed contract options.
Taking control of your home utility costs is entirely within your reach. By analyzing your historical usage, hunting for promotional credits, and reviewing the contract terms carefully, you can confidently secure a plan that keeps your home warm and your wallet happy. Combining a sharp plan with strategies on how to save on your gas bill ensures your new home stays perfectly comfortable year-round.
Frequently Asked Questions About Gas South and Xoom Energy
Is it hard to switch from Gas South to Xoom Energy?
The new supplier coordinates the switch directly with your utility behind the scenes. Just be sure to check your current contract for any early termination fees before making the jump.
Do Gas South and Xoom Energy require a deposit?
A standard Xoom energy deposit can range from $100 to $200, but you can often secure a deposit waiver by providing a letter of credit from your previous utility company or demonstrating a strong credit score.
What happens when my natural gas contract expires?
These variable default rates are notoriously higher and subject to volatile market conditions. We highly suggest setting a calendar reminder 30 days before your contract ends so you have ample time to shop and compare Georgia gas rates.
Which is the cheapest natural gas provider in Georgia?
To find the mathematically cheapest natural gas in Atlanta at any given time, you must calculate your total effective rate. Simply multiply your estimated monthly usage by the advertised per-therm rate, and then add the provider’s recurring monthly customer service fee to see your true baseline cost.
How do I avoid the early termination fee if I move?
Both Gas South and Xoom Energy allow you to submit forwarding address documentation — such as a new lease agreement or a utility bill in your name — to prove you are relocating outside of their respective service territories. Once verified, they will generally waive the ETF entirely.
About the Author
David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.