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Texas-New Mexico Power Providers and Outage Tools

Compare electricity, natural gas, water, internet and trash companies for your home.


Written By: David Cosseboom | Updated On: May 7th, 2025

About the Texas-New Mexico Power (TNMP)

Texas-New Mexico Power (TNMP) is a utility company that delivers electricity to homes and businesses across Texas. Founded over 80 years ago, TNMP is a transmission and distribution utility (TDU), which means they’re responsible for maintaining the poles, wires, and infrastructure that bring electricity to your door, not selling you the electricity itself. Even though they don’t sell electricity plans, they play a critical role in keeping the lights on, restoring power during outages, and ensuring reliable service across their territory. TNMP serves more than 260,000 customers across small towns and rural areas of Texas, including parts of North, West, and Gulf Coast regions.

TNMP Coverage Areas

How TNMP fits into your electric bill

TNMP provides electric delivery service to over 100 communities in Texas, including areas near:

If you live in a TNMP service area, you’ll see their name on the “TDU charges” section of your electricity bill, regardless of which retail electric provider (REP) you choose.

Choosing a Retail Electric Provider (REP)

In Texas’s deregulated electricity market, TNMP handles delivery, but you get to choose your electricity seller. This freedom can be great—but also a little overwhelming. Let’s break it down:

Why Choose a REP?

Choosing a REP gives you the power to pick a plan that matches your priorities, whether it’s saving money, supporting renewable energy, or locking in a stable rate. While TNMP ensures the power gets to your home reliably, your REP determines:

  • Your electricity rate
  • Contract length (month-to-month or multi-year)
  • Perks like free nights or weekends
  • Renewable energy options

Learn More About Choosing an Electric Provider

Top Retail Electric Providers in TNMP Territory

Here’s a quick comparison of some popular REPs that serve TNMP’s delivery areas:

ProviderNotable FeaturesRenewable Energy OptionsContract Options
Reliant EnergyMobile app, usage alerts, satisfaction guarantee100% renewable plansMonth-to-month, 12-36 months
TXU EnergyFree Nights & Weekends, loyalty rewards100% renewable plans12-36 months
Direct EnergyOnline account tools, bill creditsPartial or 100% options12-36 months
Rhythm Energy100% renewable energy, no hidden fees100% renewable onlyMonth-to-month, 12-24 months
Gexa EnergyPrice protection, solar buyback100% renewable plans12-36 months

Each provider offers a mix of pricing, green energy, and plan perks, so it’s worth comparing based on what matters most to you.

Things to Consider When Choosing a REP

Before you sign up, here are a few key questions to ask:

  • Do you want a fixed or variable rate? Fixed rates lock in your price, while variable rates can change with the market.
  • Are there early cancellation fees? Some contracts charge a fee if you cancel before the term ends.
  • Do you want renewable energy? You can choose a 100% green plan or a partial mix.
  • How do they handle billing? Look for providers with user-friendly online accounts and mobile apps.
  • Any special perks? Free nights, cash-back, or loyalty rewards might be a nice bonus.

How to Search for Outages

TNMP is your go-to source for outage information if the power goes out in your area. You can:

  • Visit their outage map online: Go to TNMP’s outage map for real-time updates.
  • Call their outage hotline: 888-866-7456 to report an outage or check status.
  • Follow their Twitter/X account (@TNMPOne): They often post updates during widespread outages.

Their online outage map lets you see affected areas and estimated restoration times.

How to Report an Outage

To report an outage or a downed power line:

  1. Call TNMP directly at 888-866-7456.
  2. Use their online form to report an outage.
  3. Don’t assume someone else has called! Always report if your home or neighborhood is affected.

For safety, always stay far away from downed power lines and call 911 if there’s an immediate hazard.

Rebates, Discounts, and Incentives from TNMP

While TNMP doesn’t sell electricity plans, they participate in state energy efficiency programs that offer incentives for certain upgrades. Programs may vary, but include rebates for:

  • Home weatherization improvements
  • Installing high-efficiency HVAC systems
  • Energy-efficient lighting upgrades
  • ENERGY STAR rated appliances

Check TNMP’s Energy Efficiency page for current offers or contact your REP for additional rebates available through your energy plan.

If you live in a TNMP service area, you have lots of flexibility to choose an electricity plan that fits your lifestyle and budget. Whether you care about locking in a low fixed rate, going 100% renewable, or getting perks like free weekends, the choice is yours, while TNMP works behind the scenes to make sure the power keeps flowing.

FAQs About TNMP

Is TNMP my electricity provider or just my utility?

TNMP is a transmission and distribution utility (TDU), meaning they deliver power to your home but do not sell electricity plans. You’ll need to choose a retail electric provider (REP) for your actual power supply (like TXU, Reliant, or Gexa).

Who do I call for billing questions?

Since TNMP doesn’t handle billing, contact your retail electric provider (REP) directly. Your REP’s contact info is on your electricity bill.

What should I do if I see a downed power line?

Stay far away (even if it doesn’t appear live)
– Call 911 and then TNMP at 1-888-866-7456
– Never touch or drive over a downed line

Can I choose my electricity provider with TNMP?

Yes! Since TNMP operates in a deregulated Texas market, you can shop for competitive rates from different REPs while TNMP delivers the power.

How do I start or transfer service with TNMP?

You don’t sign up directly with TNMP, instead, choose a retail provider, and they’ll coordinate with TNMP for delivery. Your REP will handle setup and billing.