- If you’re eligible, you can lock in a set price per therm for 12–36 months, helping avoid market fluctuations and keep your bills predictable.
- Variable rate plans come with no contract and no early termination fee, giving you the freedom to switch or cancel anytime.
- Exiting a fixed‑rate plan early can cost up to $300, depending on the length of your contract.
- You’ll see pass-through delivery fees from Atlanta Gas Light (AGL) that SCANA includes on your bill, plus a standard monthly customer service charge (typically $6.95).
About SCANA Energy: Your Georgia Gas Specialist
SCANA Energy isn’t a new kid on the block. They’ve been lighting up Georgia since 1998 and have grown into one of the state’s largest natural gas providers, serving over 450,000 homes and businesses. They’re a trusted unit of SCANA Corporation (a Fortune 500 company), which brings serious stability and resources to the table. They serve residential, commercial, and industrial customers throughout AGL’s pipeline territory. They purchase and supply natural gas, handle billing and customer service, and provide community support programs, all while being recognized for friendly service and transparency.
SCANA also operates a special Regulated Division, approved by the Georgia Public Service Commission, to serve low‑income households or those unable to get service through standard marketers. This means they step in to ensure low-income households and those struggling to get service elsewhere still have access to reliable natural gas. Community commitment? Check! Though Dominion Energy acquired the original SCANA in 2019, SCANA Energy continues to operate as a natural gas marketer under that name in Georgia.
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SCANA Energy Plan Options
| Plan Name | Rate | Plan Type | Base Charge | Cancellation Fee | |
|---|---|---|---|---|---|
| Introductory Variable Rate - $100 Bill Credits | $0.399 /THM | 1 Months Variable Rate | $5.95 | None | Check Availability |
| 24 Month | $0.689 /THM | 24 Months Fixed Rate | $6.95 | $250 | Check Availability |
| 12 Month | $0.699 /THM | 12 Months Fixed Rate | $6.95 | $150 | Check Availability |
| 36 Month | $0.699 /THM | 36 Months Fixed Rate | $6.95 | $300 | Check Availability |
SCANA Energy offers two main plan categories: Fixed‑Rate Plans and Variable‑Rate Plans. They also provide tailored Business/Commercial Programs.
Fixed‑Rate Plans
Fixed plans lock in a therm price for set contract lengths, typically 12, 24, or 36 months. Perfect if you hate bill surprises and want budget stability. Your rate won’t budge, even if market prices climb. These plans include an early cancellation fee if you end the contract early. You receive renewal notifications 60 and 30 days before your fixed plan ends; you can renew online or by calling customer care. Availability is ZIP‑specific, so you’ll need to enter your ZIP to confirm fixed‑rate eligibility.
Variable‑Rate Plans
Variable plans offer a therm price that changes monthly (adjusted around the 5th of each month) with market conditions. There’s no long‑term contract, and you’re free to switch or end service anytime without early exit fees. These plans work well if you’re a winter‑only user, renting, or live where fixed plans aren’t offered. Because rates fluctuate, your monthly bill may rise or fall, so these plans suit people comfortable with a little unpredictability.
Commercial Rate Plans
Businesses using less than 3,000 therms/year can select from standard fixed or variable plans.
If usage exceeds 3,000 therms/year (e.g. large operations), SCANA offers custom commercial quotes and rate options.
Specialized Support Plans
- Low-Income Plans: Tailored rates for households meeting Georgia Department of Human Services (DHS) requirements.
- Credit-Challenged Plans: If you’ve been denied service elsewhere due to credit history, SCANA offers pathways to get you connected.
Coverage Areas
SCANA Energy operates exclusively in Georgia, serving customers within the Atlanta Gas Light (AGL) pipeline service territory. They are one of the largest marketers in the Atlanta metro area and beyond. Fixed rate plans are only available in certain ZIP codes, primarily those in the Atlanta metro area (places like Smyrna, Marietta, Roswell, Alpharetta). If you live outside that fixed‑eligible zone, they still offer variable month‑to‑month plans in many parts of Georgia, including smaller cities like Macon or Augusta.
Mobile App & Online Account
SCANA Energy doesn’t publish a branded mobile app but offers a fully functional online account portal where you can pay bills, view usage trends, opt into paperless billing, and manage your rate plan settings.
Cancellation Fees & Satisfaction Guarantee
Fixed‑rate plans have early termination fees, commonly $150 for short‑term (6 or 12 months) and up to $300 for longer terms (18+ months). Variable plans do not carry termination fees, you can cancel or switch at any time without penalty.
While SCANA doesn’t advertise a satisfaction guarantee, it positions itself with no hidden fees, explicit rate disclosures, and customer service that’s happy to explain any line item on your bill.
Other Interesting Info About SCANA Energy
- SCANA Energy offers discounts for seniors, military members, and first responders across many plans.
- The company is active in community outreach, investing in programs like homework centers for students, environmental initiatives, and support to help low‑income households through HEAT assistance fundraising.
- As Georgia’s only regulated provider of last resort, their Regulated Division ensures access for economically vulnerable or credit‑challenged residents who might otherwise be denied service.
Why Choose SCANA Energy?
SCANA offers a blend of reliability and flexibility, fixed‑rate plans for peace of mind or variable plans for freedom and lower commitment. They serve a broad area across Georgia (especially the Atlanta metro) and support customers in need with special programs and regulated service options. Their reputation emphasizes friendly service, transparent billing, and community focus, making them a trusted long‑standing local provider.
If predictable billing, meaningful discounts, or the ability to serve credit‑challenged households matters to you, SCANA Energy is a standout pick. SCANA Energy combines local expertise, unmatched customer protection (thanks to that stellar guarantee!), and a genuine commitment to community access. If you’re in Georgia looking for reliable natural gas from a provider that stands firmly behind its service, SCANA deserves a spot at the top of your list.
FAQs About SCANA Energy
Does SCANA Energy charge cancellation fees?
Where does SCANA Energy provide service?
How do I pay my SCANA Energy bill?
– Online (through their website)
– By phone (1-877-GO-SCANA)
– Autopay (set up recurring payments)
– Mail (send a check or money order)
Does SCANA Energy offer renewable energy options?
What if I have bad credit? Can I still get service?
Who do I call if I have a gas emergency?
About the Author
David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.