Gexa Energy Rates, Plans, and Coverage Area

About Gexa Energy

Gexa Energy is a retail electric provider (REP) headquartered in Houston, Texas, and is a subsidiary of NextEra Energy Resources. They’ve been active for many years in the deregulated Texas electricity market (since around 2002) and have grown to serve many homes across the state. Being part of the NextEra family gives Gexa the backing of one of the largest renewable energy producers in North America, which helps support their emphasis on green power. Because of that parent-company strength, Gexa is seen as more stable compared to some small local REPs.

Over time, Gexa has doubled down on a promise to deliver 100% renewable energy for all its residential electricity plans. That means when you choose Gexa for your home, you’re not just getting power, you’re aligning with a cleaner energy path.

Gexa Energy Plans and Pricing

*plans and pricing vary by location. Check your zip code online to find the plans available in your area.

Gexa offers a wide variety of plan structures to fit different lifestyles and priorities. Here’s a friendly breakdown of the kinds of plans you’ll typically find:

• Fixed-Rate Plans: These are great if you want price stability. You lock in a set electricity rate for the length of your contract, typically 12, 24, or 36 months. Your bill will still vary depending on how much electricity you use, but your per-kilowatt-hour (kWh) price won’t change. Fixed-rate plans are a popular choice if you like budgeting with fewer surprises.
• Variable-Rate Plans: If you prefer flexibility and don’t want to commit long-term, Gexa offers month-to-month options where the price can change depending on the electricity market. These plans usually don’t have cancellation fees, but your bill could fluctuate more from month to month, sometimes up, sometimes down.
• Bill Credit Plans: Some Gexa plans are designed to reward you for your energy usage patterns. For example, you might earn a monthly bill credit if your electricity use hits a certain threshold. These plans can offer significant savings for larger households or those who consistently use a lot of power, but may be less beneficial if your usage is low.

Specialty Plans and Add-Ons

Gexa has a few more creative flavors of plans to fit modern needs:

• Smart thermostat / home efficiency add-ons: Some plans or bundles include complimentary smart thermostats (often Sensi Touch) with professional installation, and programs like Energy Optimizer to automate HVAC schedules.
• Electric vehicle (EV) plans or off-peak charging incentives: If you drive an EV, you can look for plans that offer discounted overnight charging periods or credits when you charge during low-demand hours (e.g. 9 PM to early morning).
• Solar buyback / export credits: If you generate solar power at home, Gexa may give you bill credits for excess electricity your panels feed back into the grid (depending on eligibility and your region).

Because all of Gexa’s residential plans are tied to renewable energy, you’re getting clean power no matter which plan type you pick.

Where Gexa Energy Operates

If you live in a deregulated part of Texas, there’s a good chance Gexa is an option for you. Gexa works in many of the major metro areas: Houston, Dallas, Fort Worth, Corpus Christi, Odessa, Tyler, Arlington, and more. They operate across multiple utility territories including Oncor, AEP Texas (North & Central), CenterPoint, and Texas-New Mexico Power (TNMP). However, they do not cover municipally owned utilities or non-deregulated zones (for example, some parts of San Antonio or Austin may not be eligible). The best way to confirm is by entering your ZIP code or checking their service-area map.

100% Renewable Energy, Always

One of Gexa’s biggest selling points is that all residential plans are 100% renewable energy, no “premium green” tier that costs extra. They achieve this by purchasing Renewable Energy Credits (RECs) that match the amount of electricity their customers use. In other words, even if the actual electrons flowing to your home might come from various sources on the grid, Gexa ensures that the equivalent amount of clean energy is produced elsewhere and credited to your use.

They draw from typical renewable sources like wind and solar. Because they’re backed by NextEra, a company heavily invested in wind and solar, that supply chain is more secure than what many smaller REPs can manage.

Also, Gexa sometimes offers add-on services geared toward energy efficiency, like their “Energy Optimizer” program (with smart thermostats and scheduling) that works hand in hand with your electric plan. This helps customers get more value from their green energy and reduce waste.

Gexa’s Cancellation Fees & Satisfaction Guarantee

If you sign up for a fixed-term plan and decide to cancel early, Gexa typically charges an early termination fee. Generally, expect around $150 for a 12-month plan and around $295 for 24 or 36 month plans. However, if you’re moving outside of Gexa’s service area, they’ll waive that fee, just make sure you notify them!

One of the more shopper-friendly features Gexa offers is a 60-day satisfaction guarantee. If you aren’t completely happy with your plan, you can switch to another Gexa plan within your first 60 days without paying a penalty. It’s a little extra peace of mind, which can be really reassuring when signing a new energy contract.

Gexa’s Mobile App & Digital Tools

One of the conveniences of Gexa is that they integrate their services into a mobile app and online portal, allowing you to manage your account from your phone or browser. Through the app, you can view your energy usage data, monitor billing, set up alerts, and control connected smart devices (like thermostats) if included. The app also supports home energy management features, so it’s not just about paying bills, it’s about helping you use energy smarter and save where possible.

Gexa’s “Energy Optimizer” service is one such digital-enhancement tool. It works with the Sensi Touch thermostat and offers scheduling, geofencing, and other automations that can reduce HVAC energy use. If you ever cancel or change your electricity plan, the Optimizer service is treated separately, if you switch away from Gexa’s electricity plan, the Optimizer subscription may still continue until canceled.

Other Useful Info for Shoppers

• Deposit & credit requirements: Gexa sometimes requires a deposit, especially when a customer has lower credit history or no prior service. In some cases, they may waive or reduce the deposit if your credit is strong.
• Billing and payment options: You can pay online, set up autopay, pay by phone, or mail in your payment. They also support payment arrangements if needed.
• Local utility & outages: Even when you choose Gexa, the delivery of electricity, maintenance of lines, and handling outages are handled by your local utility (e.g. Oncor, CenterPoint, AEP). If there’s a power outage, you still contact the utility, not Gexa.
• Switching providers & plan transfers: If you move within Gexa’s service area, you may be able to transfer your plan to the new address. If Gexa doesn’t serve your new property, you can cancel without penalty (under certain conditions).
• Consumer reviews & reputation: Gexa is among the larger REPs in Texas, serving over a million customers. Because of its size and backing, it tends to fare better in stability than smaller competitors. That said, always check local reviews, customer feedback, and how terms look in your specific ZIP, because electricity plans and experiences can vary a lot depending on location.
• Reading the fine print (EFL): Before you commit, always examine the Electricity Facts Label (EFL) for any plan you’re considering. It will lay out your per-kWh rates, minimum usage thresholds, credits, fees, contract length, and other details you’ll want to know.

Why Choose Gexa Energy?

Choosing an electricity provider is more than just picking the lowest rate. With Gexa, you get a combination of green energy, flexibility, reliability, and perks, a pretty compelling package:

1. Clean Energy, No Extra Cost
   With Gexa, you get 100% renewable energy built into every residential plan. You don’t have to pay extra or choose a special “green” tier, it’s all part of the deal.
2. Options That Fit Your Lifestyle
   Whether you prefer predictability (fixed rate), flexibility (variable rate), usage rewards, EV perks, or home automation add-ons, Gexa has something that can match you. You’re not forced into a one-size-fits-all plan.
3. Customer Protection Built In
   The 60-Day Happiness Guarantee gives you breathing room to test your plan. And their cancellation policies are relatively transparent and forgiving in cases like moving.
4. Backed by a Big Player in Clean Energy
   Gexa’s backing by NextEra gives it better access to renewable generation and a more stable financial foundation than many small, fly-by-night REPs.
5. Good Digital Tools & Energy Management
   The mobile app, usage tracking, smart thermostat integrations, and programs like Energy Optimizer help you stay on top of your energy usage and make informed decisions, not just passively pay bills.
6. Reputation & Scale
   Because Gexa is a major name in Texas, you benefit from economies of scale, stronger negotiating power, and better support infrastructure than many tiny REPs.

Gexa Energy stands out for its commitment to renewable energy, diverse plan options, and customer-centric features. Whether you’re a high-usage household, an EV owner, or someone seeking budget predictability, Gexa offers plans tailored to various needs. Their combination of green energy, flexible plans, and customer support makes them a compelling choice for Texas residents looking to make an informed energy decision.

What People Are Saying About Gexa Energy

Most customers appreciate Gexa’s commitment to 100% renewable energy, competitive pricing, and variety of plan options. Reviewers often highlight the company’s stability and strong backing by NextEra Energy as major positives.

That said, experiences vary. Some customers praise Gexa’s reliability and smooth billing process, while others mention confusing plan structures or bill credits that can be tricky if usage falls outside certain thresholds. On Reddit and review sites, you’ll find both satisfied customers and those cautioning to read the fine print carefully.

Overall, sentiment leans positive for shoppers who value green energy and transparent fixed-rate plans, while those seeking “set it and forget it” simplicity should take a few minutes to review the plan details before signing up.

FAQs about Gexa Energy