Switching To A 100% Renewable Energy Plan Requires Diligent Account Management To Avoid Unexpected Variable Rate Spikes
Key Takeaways
- Clearview Energy is a 100% renewable energy supplier that offers fixed-rate electricity plans to help reduce your home’s carbon footprint.
- Customers must carefully track contract end dates to prevent their account from automatically rolling over into expensive month-to-month variable rates.
- There is no mobile app available, meaning you must log into the online web portal to manage your account and access the Clearview Energy Rewards program.
Clearview Energy is a retail energy supplier dedicated to providing clean power to households across several deregulated markets. By replacing traditional fossil fuels with sustainable alternatives, they give consumers an eco-conscious option for their daily utility needs. Founded in 2006 and headquartered in Dallas, Texas, this 100% renewable energy supplier currently serves over 100,000 residential and business customers.
Clearview Energy Plans And Pricing
Clearview Energy understands that every household has unique utility needs, offering a variety of plans designed to give you flexibility. Whether you prefer the stability of a fixed rate or the flexibility of a variable one, reviewing the details will help you find an energy-saving option that fits your budget.
| Plan Name | Rate /kWH | Plan Term | Cancellation Fee | |
|---|---|---|---|---|
| Clear Guarantee 9 Plus | 6.7¢ | 9 Months | $150 | Check Availability |
| Clear Guarantee 24 | 8.8¢ | 24 Months | $150 | Check Availability |
| Clear Guarantee 12 | 8.9¢ | 12 Months | $150 | Check Availability |
| Clear Charge 12 Plus | 9.2¢ | 12 Months | $150 | Check Availability |
| Clear Guarantee 9 | 9.2¢ | 9 Months | $150 | Check Availability |
| Clear Guarantee 6 | 9.4¢ | 6 Months | $150 | Check Availability |
*Plans and pricing may vary by location.
Fixed-Rate Plans
When you sign up for a fixed-rate plan, you lock in your per-kWh electricity rate for the entire contract term, which typically ranges from six to 36 months. This protects your household budget from sudden market price fluctuations. Because your supply rate won’t change, your monthly bills become much more predictable. For example, their “Clear Guarantee 24” plan offers a locked rate for 24 months, while the “Clear Guarantee 9” plan provides a shorter commitment.
Variable-Rate Plans
With variable-rate plans, your per-kWh rate fluctuates up or down depending on wholesale market conditions. While these plans offer flexibility and allow you to cancel at any time without early termination fees, they are highly unpredictable. We strongly advise readers to track their energy rates closely, as variable rates can spike significantly during months of extreme weather.
Renewable And Green Energy Plans
Clearview Energy strongly emphasizes sustainability. According to the company, all of their electricity plans support renewable energy production nationally. A vast majority of their plans are sourced from 100% wind power or are otherwise green-certified.
EV And Specialty Plans
If you drive an electric vehicle, they offer a specialized ClearCharge plan. In select markets, this plan includes free nightly EV charging and sometimes even features a rebate of up to $50 when you purchase a qualifying EV charger.
Coverage Area And Supported Markets
Clearview Energy brings its services to a number of deregulated energy markets across the Northeastern, Mid-Atlantic, and Midwestern United States. They serve both residential and business customers, though specific plan availability will depend heavily on your exact zip code and local utility partner.
Electricity States
- Delaware
- District of Columbia (Washington, D.C.)
- Maine
- Massachusetts
- New Jersey
- New York
- Ohio
- Pennsylvania
- Rhode Island
Natural Gas States
- New Jersey
- New York
- Ohio
Major Cities In Their Service Areas
- Massachusetts: Boston
- New Jersey: Newark, Jersey City, Paterson
- New York: NYC, Brooklyn
- Ohio: Cleveland, Columbus, Cincinnati, Toledo, Akron
- Pennsylvania: Philadelphia, Pittsburgh, Allentown, Reading, Scranton
Important Note on Illinois: Following a legal dispute, the Illinois Attorney General reached a consent decree with Clearview Energy. As a result, the company was required to provide roughly $7 million in restitution and permanently exit Illinois as a retail supplier for both electricity and natural gas. They are strictly barred from soliciting new customers or renewing contracts in the state.
Clearview Energy Rewards And Ways To Save
Beyond traditional utility plans, this provider runs a dedicated savings program called Clearview Energy Rewards. As a customer, you accumulate Reward Dollars each month simply by paying your utility bill. You can seamlessly redeem these points for discounts on local dining, daily shopping, groceries, and even travel accommodations.
The program also features a “Pick to Win” game, giving users monthly chances to win gift cards and extra shopping bonuses. However, it is crucial to note that Clearview Energy does not offer a dedicated mobile app. You must log in through their online web portal using a standard internet browser to track your energy usage and claim your rewards.
Fees, Guarantees, And Contract Terms
Reading the fine print is essential before signing any energy contract. While Clearview Energy does not charge any initial enrollment fees to start your service, they are strict regarding their contract terms and cancellation policies.
- Early Termination Fees (ETF): Most fixed-rate plans carry a steep early termination fee if you cancel before your term is up. For instance, many standard plans (six, nine, 12, or 24 months) feature a $150 ETF, though specific state regulations can alter this. Some New Jersey 12-month plans carry a lower $50 ETF. Moving to a new home typically qualifies you for a fee waiver, provided you show proof of relocation.
- Right to Rescind: You usually have a three-business-day “cooling off” or rescission period after enrollment. During this brief window, you can completely opt out of the contract without penalty.
- Renewal Terms: The company must provide renewal notices ahead of time (typically 30, 45, or 90 days before your end date) so you can review your options. However, if you ignore these notices, your account status will change automatically.
Sustainability And Green Energy Initiatives
At its core, Clearview Energy is deeply committed to supporting a greener future. While traditional power grids rely heavily on fossil fuels like coal and gas, this supplier ensures that all of their electricity plans support renewable energy production nationally. A significant portion of their available options are sourced entirely from 100% renewable resources.
When you choose one of these plans, they bundle your usage with Renewable Energy Certificates (RECs). This means that for every kilowatt-hour of power you use, an equal amount of clean energy is generated and added to the grid on your behalf. Additionally, they actively invest in broader environmental initiatives, including advanced carbon capture technology and Arctic ecosystem research, giving you a truly environmentally mindful choice for your home.
How To Report A Power Outage
Clearview Energy is an energy supplier, not your local utility company. If you experience a power outage, spot downed power lines, or smell natural gas, do not call Clearview.
Instead, you must contact your local utility distributor immediately. Your local utility — such as PECO in Pennsylvania, Eversource in Massachusetts, or Oncor in Texas — owns the physical wires, poles, and pipes in your neighborhood, and they are exclusively responsible for restoring your service. You should only contact the Clearview Energy customer service phone number for billing questions or to manage your supplier account.
What Customers Are Saying: Ratings And Reviews
We always recommend looking beyond a company’s marketing materials to see how they treat their actual customers. When evaluating feedback on third-party sites like Trustpilot, Reddit, and local community forums, Clearview Energy reviews skew heavily negative.
To be fair, the company maintains a passing “A” rating with the Better Business Bureau (BBB) by actively responding to formal complaints. However, the everyday consumer consensus tells a much more frustrating story. Many users report dealing with aggressive door-to-door sales tactics from independent agents representing the company.
More importantly, the vast majority of complaints center around severe rate hikes. Customers frequently state that their monthly bills doubled or even tripled after their initial promotional period expired because they were automatically shifted onto a variable-rate plan. If you choose this provider, you must monitor your bills closely to guarantee you are getting the rate you expect.
Who Clearview Energy Is Best For (And Who Should Avoid It)
Choosing the right retail energy supplier depends heavily on your household budget and your personal organizational habits. Here is a quick breakdown of who will thrive with this provider and who should look elsewhere.
Who It Is Best For
- Eco-Conscious Consumers: If supporting 100% green energy is your top priority, their wind and solar-backed plans are an excellent fit for your values.
- Highly Organized Planners: If you diligently set calendar reminders to renew or switch plans 45 days before a contract ends, you can easily avoid their variable rate spikes.
- Rewards Maximizers: Customers who enjoy actively logging into portals to claim dining, shopping, and travel discounts will appreciate the Clearview Energy Rewards program.
Who Should Avoid It
- “Set-It-And-Forget-It” Customers: If you prefer to sign up for utility service and never look at your bill again, this provider is too risky due to their auto-renewal into high-priced variable plans.
- Mobile App Users: If you prefer to manage your home utilities strictly from a dedicated application on your smartphone, you will be frustrated by their web-only portal access.
Evaluating Clearview Energy For Your Home
Choosing an energy provider is a highly personal choice based on your daily usage and financial priorities. Clearview Energy presents a compelling option, especially if you strongly value green energy and enjoy earning tangible rewards just for paying your bill. However, it is vital to be aware of the mixed customer reviews regarding post-contract rate hikes. Our best advice is to always read the contract details thoroughly before signing, fully understand the $150 early termination fee, and set strict reminders to shop for new rates before your fixed term expires.
Frequently Asked Questions About Clearview Energy
What is Clearview Energy?
Clearview Energy is a retail electricity provider (REP) founded in 2006 and headquartered in Dallas, Texas. They service residential and business customers in several deregulated energy markets across the U.S., offering a variety of plans sourced primarily from 100% renewable wind and solar power.
Does Clearview Energy have a mobile app?
No, Clearview Energy does not offer a dedicated mobile app for smartphones or tablets. To manage your account, view your usage history, and access the Clearview Energy Rewards program, you must log into their online customer portal via a standard web browser.
Why did my Clearview Energy bill go up?
If your bill suddenly increased, it is highly likely because your fixed-rate contract expired. Once a fixed-term ends, Clearview Energy automatically switches your account to a month-to-month variable-rate plan, which is extremely sensitive to wholesale market spikes. We recommend tracking your contract end dates carefully to avoid these sudden price increases.
How do I cancel my Clearview Energy service?
You can cancel your service by calling their main customer support line at 1-800-746-4702 or by emailing [email protected]. Before canceling, be sure to check your current contract terms, as canceling a fixed-rate plan early will typically result in a $150 early termination fee.
Are there early termination fees (ETFs)?
Yes, many of Clearview Energy’s fixed-rate plans include an early termination fee (ETF), which is typically $150 if you cancel your service before the end of your contract term. It is crucial to review the specific terms and conditions of your contract, as specific state regulations may alter this amount.
How do I contact customer service?
You can contact Clearview Energy customer service by calling their main line at 1-800-746-4702 or by emailing [email protected]. Their customer service phone lines are typically open Monday through Friday from 8:30 a.m. to 5:30 p.m. CT.
How can I monitor my energy usage?
Clearview Energy provides customers with tools to track their energy consumption directly through their online customer portal. Once you log in on a web browser, you can view your detailed usage history, manage your account preferences, and pay your bills securely.
About the Author
David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.