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AES Ohio Plans, Rebates, Coverage Area, and Outage Tools

Written By: David Cosseboom | Updated On: May 12th, 2025

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Quick Facts:
  • AES Ohio, formerly known as Dayton Power & Light, has been serving West Central Ohio since 1911, providing electricity to over 527,000 customers across 24 counties.
  • AES Ohio is committed to a greener future, offering programs that support customer-installed renewable energy systems like solar panels and wind turbines.
  • The company has allocated $5.1 million for electric vehicle charging rebates, available on a first-come, first-served basis for qualifying projects.

About AES Ohio

AES Ohio, formerly known as Dayton Power & Light (DP&L), is a regulated electric utility serving over 527,000 customers across 24 counties in West Central Ohio, covering approximately 6,000 square miles. Headquartered in Dayton and established in 1911, AES Ohio is a subsidiary of DPL Inc., which is part of The AES Corporation, a global energy company dedicated to accelerating the future of energy through innovation and sustainability.

AES Ohio Coverage Areas

AES Ohio’s service territory spans approximately 6,000 square miles, encompassing a mix of urban and rural communities. AES Ohio’s service territory encompasses a significant portion of West Central Ohio, including counties such as Montgomery, Greene, Miami, and Clark. This region includes major cities like Dayton and Springfield, as well as numerous surrounding communities. The utility maintains an extensive network of overhead and underground transmission and distribution lines to ensure reliable service across its coverage area.

What AES Ohio Does

AES Ohio’s Energy Mix

AES Ohio’s electricity generation portfolio includes a mix of energy sources. While historically reliant on coal-fired power plants, the company has been transitioning towards cleaner energy solutions. They offer programs that allow customers to generate electricity from renewable resources like solar and wind at their homes or businesses.

As of their latest environmental disclosure, the actual energy mix comprises:

  • Natural Gas: 43%
  • Nuclear: 34%
  • Coal: 15%
  • Wind: 5%
  • Hydro: 1%
  • Solar: 1%
  • Biomass & Other: 1%

Choosing a Retail Electric Provider (REP)

In Ohio’s deregulated energy market, you have the option to select a retail electric supplier (REP) while AES Ohio continues to deliver the power.

Why Choose a REP?

Choosing a REP can offer benefits such as competitive pricing, fixed-rate plans, renewable energy options, and enhanced customer service. By shopping around, you may find a plan that better suits your energy needs and budget. Opting for a REP can offer:

  • Cost Savings: Potentially lower rates than the standard offer.
  • Renewable Options: Access to green energy plans.
  • Fixed Rates: Protection against market fluctuations.(Energy Pricing)

Comparison of Top Options

When evaluating REPs, it’s essential to compare their offerings. The Public Utilities Commission of Ohio (PUCO) provides the “Apples to Apples” comparison tool, which lists current offers from certified suppliers in your area. Some REPs offer lower rates, potentially leading to savings on your electric bill.

SupplierContract LengthRenewable OptionNotes
AES Ohio StandardVariableNoDefault service
Public Power12 monthsYesFixed-rate plan
APG&E6 monthsYesTrue Classic 6 Plan
Energy Harbor12 monthsYesSafe Harbor Value Plan
Constellation6 monthsYesHome Power Plan

Things to Consider

When selecting a REP, consider the following factors:

  • Rate Structure: Determine if the plan offers a fixed or variable rate. Fixed rates provide price stability, while variable rates may fluctuate with market conditions.
  • Contract Terms: Review the length of the contract and any early termination fees.
  • Renewable Energy Options: If sustainability is important to you, look for REPs that offer green energy plans sourced from renewable resources.
  • Customer Service: Research the provider’s reputation for customer service and support.
  • Additional Fees: Be aware of any additional charges, such as enrollment fees or monthly service fees.

Outage Information

How to Search for Outages

AES Ohio provides an online outage map where you can view current outages in your area. This tool offers real-time information on the status of power outages and estimated restoration times.

How to Report an Outage

If you experience a power outage, it’s important to report it to AES Ohio to ensure timely restoration. You can report outages through the following methods:

  • Online: Report via the AES Ohio website.
  • Phone: Call 877-4OUTAGE (877-468-8243).
  • Mobile app: Report an outage using the free mobile app.

Providing accurate information helps AES Ohio respond more effectively to service disruptions.

AES Ohio App

The AES Ohio mobile app offers convenient features:

  • Bill Management: Pay bills, set up auto-pay, and view billing history.
  • Usage Tracking: Monitor your energy consumption.
  • Custom Offers: Receive personalized energy-saving tips and deals.
  • Report outages:

Available for download on:

Rebates, Discounts, and Incentives from AES Ohio

AES Ohio offers various programs to help customers save:(aes-ohio.com)

  • EV Charging Rebates: $5.1 million allocated for electric vehicle charging rebates, available on a first-come, first-served basis for qualifying projects.
  • Smart Thermostat Incentives: Discounts available through the AES Ohio Marketplace.
  • Off-Peak EV Charging Rewards: Customers can earn a one-time enrollment incentive of $150 and annual rewards up to $100 for charging during off-peak hours.
  • Energy-Saving Tips: AES Ohio provides over 100 tips and ideas to help you save money, many of which are low or no-cost options that are easy to implement.

While AES Ohio’s mandated energy efficiency programs have ended in compliance with Ohio House Bill 6, the company continues to support customers through various initiatives and resources aimed at promoting energy conservation and cost savings.

Additional Information about AES Ohio

  • Smart Meters: AES Ohio is upgrading to smart meters, allowing for more accurate readings and better outage detection.
  • Customer Service Enhancements: Investments in digital solutions aim to improve customer experience, including a redesigned bill and new account numbers.

FAQs About AES Ohio

What payment options are available?

AES Ohio offers several convenient ways to pay your bill:
– Online through their website or mobile app
– By phone at 800-253-5802
– In person at authorized payment centers
– Through automatic bank drafts
– By mail (allow 5-7 business days for processing)

What assistance programs are offered?

AES Ohio provides several programs to help customers:
– Budget billing to even out monthly payments
– Payment arrangements for those facing financial hardship
– Energy efficiency rebates for home upgrades
– Referrals to local assistance agencies

Does AES Ohio offer renewable energy options?

Yes, through their “AES Ohio Green” program, customers can choose to have part or all of their electricity supplied from renewable sources like wind and solar. There’s also a community solar program available.

How do I read my meter?

AES Ohio provides meter reading instructions on their website. Many customers now have smart meters that automatically send readings, eliminating the need for manual readings.

Who does AES Ohio serve?

AES Ohio provides electricity to about 525,000 customers across west and central Ohio, including the Dayton metropolitan area. You can check their service map online to confirm if they’re your local provider.