- AES Ohio, formerly known as Dayton Power & Light, has been serving West Central Ohio since 1911, providing electricity to over 527,000 customers across 24 counties.
- AES Ohio is committed to a greener future, offering programs that support customer-installed renewable energy systems like solar panels and wind turbines.
- The company has allocated $5.1 million for electric vehicle charging rebates, available on a first-come, first-served basis for qualifying projects.
About AES Ohio
AES Ohio, formerly known as Dayton Power & Light (DP&L), is a regulated electric utility serving over 527,000 customers across 24 counties in West Central Ohio, covering approximately 6,000 square miles. Headquartered in Dayton and established in 1911, AES Ohio is a subsidiary of DPL Inc., which is part of The AES Corporation, a global energy company dedicated to accelerating the future of energy through innovation and sustainability.
AES Ohio Coverage Areas
AES Ohio’s service territory spans approximately 6,000 square miles, encompassing a mix of urban and rural communities. AES Ohio’s service territory encompasses a significant portion of West Central Ohio, including counties such as Montgomery, Greene, Miami, and Clark. This region includes major cities like Dayton and Springfield, as well as numerous surrounding communities. The utility maintains an extensive network of overhead and underground transmission and distribution lines to ensure reliable service across its coverage area.
AES Ohio’s Energy Mix
AES Ohio’s electricity generation portfolio includes a mix of energy sources. While historically reliant on coal-fired power plants, the company has been transitioning towards cleaner energy solutions. They offer programs that allow customers to generate electricity from renewable resources like solar and wind at their homes or businesses.
As of their latest environmental disclosure, the actual energy mix comprises:
- Natural Gas: 43%
- Nuclear: 34%
- Coal: 15%
- Wind: 5%
- Hydro: 1%
- Solar: 1%
- Biomass & Other: 1%
Choosing a Retail Electric Provider (REP)
In Ohio’s deregulated energy market, you have the option to select a retail electric supplier (REP) while AES Ohio continues to deliver the power.
Why Choose a REP?
Choosing a REP can offer benefits such as competitive pricing, fixed-rate plans, renewable energy options, and enhanced customer service. By shopping around, you may find a plan that better suits your energy needs and budget. Opting for a REP can offer:
- Cost Savings: Potentially lower rates than the standard offer.
- Renewable Options: Access to green energy plans.
- Fixed Rates: Protection against market fluctuations.
- Calculate Your Moving Costs
- Compare Moving Companies
- Get Multiple Quotes
- Move with Confidence
Comparison of Top Options
When evaluating REPs, it’s essential to compare their offerings. The Public Utilities Commission of Ohio (PUCO) provides the “Apples to Apples” comparison tool, which lists current offers from certified suppliers in your area. Some REPs offer lower rates, potentially leading to savings on your electric bill.
1. Clearview Energy
- Plan highlight: Clear Guarantee 9 Plus is a 9‑month fixed term, with an early termination fee of $150.
- Why it stands out: Known for strong customer service (“A” BBB rating), customer rewards, and a leadership position in 100% renewable energy plans.
- Plan highlight: 12‑Month Home Power Plan
- Why it stands out: Highly regarded for excellent customer service and helpful usage-tracking emails; though there is typically a $25 early termination fee.
3. APG&E
- Plan highlights:
- True Simple 4
- True Simple 6
- Perks: Occasionally offers a $100 gift card for new customers, and has no early termination fee, making it a flexible short-term option.
- Plan highlights:
- Safe Harbor Value 9
- Safe Harbor Value 12
- Why it stands out: No monthly recurring charges, plans often priced under the local utility’s benchmark, and praised for strong customer service.
Things to Consider
When selecting a REP, consider the following factors:
- Rate Structure: Determine if the plan offers a fixed or variable rate. Fixed rates provide price stability, while variable rates may fluctuate with market conditions.
- Contract Terms: Review the length of the contract and any early termination fees.
- Renewable Energy Options: If sustainability is important to you, look for REPs that offer green energy plans sourced from renewable resources.
- Customer Service: Research the provider’s reputation for customer service and support.
- Additional Fees: Be aware of any additional charges, such as enrollment fees or monthly service fees.
Outage Information
How to Search for Outages
AES Ohio provides an online outage map where you can view current outages in your area. This tool offers real-time information on the status of power outages and estimated restoration times.
How to Report an Outage
If you experience a power outage, it’s important to report it to AES Ohio to ensure timely restoration. You can report outages through the following methods:
- Online: Report via the AES Ohio website.
- Phone: Call 877-4OUTAGE (877-468-8243).
- Mobile app: Report an outage using the free mobile app.
Providing accurate information helps AES Ohio respond more effectively to service disruptions.
AES Ohio App
The AES Ohio mobile app offers convenient features:
- Bill Management: Pay bills, set up auto-pay, and view billing history.
- Usage Tracking: Monitor your energy consumption.
- Custom Offers: Receive personalized energy-saving tips and deals.
- Split Payments: Easily divide bills among roommates or family members.
- Report outages: Quickly report outages in your area.
Available for download on:
Rebates, Discounts, and Incentives from AES Ohio
AES Ohio offers various programs to help customers save:
- EV Charging Rebates: $5.1 million allocated for electric vehicle charging rebates, available on a first-come, first-served basis for qualifying projects.
- Smart Thermostat Incentives: Discounts available through the AES Ohio Marketplace.
- Off-Peak EV Charging Rewards: Customers can earn a one-time enrollment incentive of $150 and annual rewards up to $100 for charging during off-peak hours.
- Energy-Saving Tips: AES Ohio provides over 100 tips and ideas to help you save money, many of which are low or no-cost options that are easy to implement.
While AES Ohio’s mandated energy efficiency programs have ended in compliance with Ohio House Bill, the company continues to support customers through various initiatives and resources aimed at promoting energy conservation and cost savings.
Additional Information about AES Ohio
- Smart Meters: AES Ohio is upgrading to smart meters, allowing for more accurate readings and better outage detection.
- Customer Service Enhancements: Investments in digital solutions aim to improve customer experience, including a redesigned bill and new account numbers.
FAQs About AES Ohio
What payment options are available?
– Online through their website or mobile app
– By phone at 800-253-5802
– In person at authorized payment centers
– Through automatic bank drafts
– By mail (allow 5-7 business days for processing)
What assistance programs are offered?
– Budget billing to even out monthly payments
– Payment arrangements for those facing financial hardship
– Energy efficiency rebates for home upgrades
– Referrals to local assistance agencies
Does AES Ohio offer renewable energy options?
How do I read my meter?
Who does AES Ohio serve?
If I choose a new supplier, who do I call when my power goes out?
How do I switch to a new electric supplier?
1. You select a new supplier and agree to their offer (rate, contract length, etc.).
2. The new supplier will notify AES Ohio of the switch.
3. AES Ohio will update your account. There is typically no interruption in service, and no technician needs to visit.
How long does it take for the switch to happen?
Is there a fee to switch to a new provider?
Will I get two bills?
– Delivery Charges: from AES Ohio (for using their wires/poles).
– Generation Charges: from your new competitive supplier.
Is it safe to switch? Will it affect the reliability of my electricity?
What if I change my mind after switching?
Can I switch back to AES Ohio if I don’t like my new provider?
About the Author
David has been an integral part of some of the biggest utility sites on the internet, including InMyArea.com, HighSpeedInternet.com, BroadbandNow.com, and U.S. News. He brings over 15 years of experience writing about, compiling and analyzing utility data.