About Quantum Fiber
Quantum Fiber is a modern, all-fiber internet service provider under the Lumen Technologies umbrella, which also owns CenturyLink. While CenturyLink continues to offer DSL services, Quantum Fiber focuses exclusively on delivering high-speed fiber-optic internet to residential and business customers. With a commitment to simplicity and transparency, Quantum Fiber offers contract-free plans, unlimited data, and a “Price for Life” guarantee on select plans, ensuring your monthly rate remains consistent as long as you maintain the same plan at the same address.
Quantum Fiber Plans & Pricing
Quantum Fiber keeps things refreshingly simple. All plans feature symmetrical upload/download speeds (yes, your Zoom calls won’t lag while you’re uploading vacation videos!), no data caps, no contracts, and include their slick 360 Wi-Fi system.
| Plan Name | Price | Download Speeds | Connection Type | |
|---|---|---|---|---|
| Up to 200 Mbps | $45 /month | Up to 200 Mbps | Fiber | Check Availability |
| Up to 500 Mbps | $50-$60 /month | Up to 500 Mbps | Fiber | Check Availability |
| Up to 1 GIG | $65-$85 /month | Up to 1000 Mbps | Fiber | Check Availability |
| Up to 2 GIG | $75-$110 /month | Up to 2 Gbps | Fiber | Check Availability |
| Up to 3 GIG | $100-$110 /month | Up to 3 Gbps | Fiber | Check Availability |
| Up to 8 GIG | $150-$165 /month | Up to 8 Gbps | Fiber | Check Availability |
Quantum Fiber’s Coverage Area
Quantum Fiber is quickly expanding its footprint across the United States, currently serving parts of 17 states. They’re growing fast and have become a top 5 U.S. fiber provider. Major cities with availability include:
- Denver, CO (with access to ultra-fast 8 Gbps plans!)
- Minneapolis and St. Paul, MN
- Seattle, WA
- Portland, OR
- Phoenix and Tucson, AZ
- Las Vegas, NV
- Orlando and Fort Myers, FL
- Salt Lake City, UT
- Colorado Springs, CO
- Des Moines, IA
- Boise, ID
- Omaha, NE
Special Deals and Assistance Programs
Quantum Fiber offers several programs to make internet access more affordable:
- Lifeline Program: Provides a monthly discount of up to $9.25 for qualifying low-income households and up to $34.25 for those on Tribal lands.
- Refer & Earn: Get $100 cash when a friend signs up using your referral
- Simply Fiber Internet Plan: At $30/month for speeds up to 200 Mbps, this plan is available to qualifying seniors and low-income households.
- Freebies Galore: No installation fees, no modem rental fees (initially, though future equipment fees might apply), and no contract termination costs.
- Student Discounts: While there aren’t specific discounts (not for seniors, teachers, or veterans either), find flexible, contract-free plans ideal for students living off-campus.
Bundles and Additional Services
Skip the bloated cable packages! Quantum Fiber offers just one add-on: Connected Voice ($40/month). It includes unlimited nationwide calling, voicemail, and call forwarding, perfect if you still love a landline. For TV? They’ll happily support your streaming habit (hello, YouTube TV or Netflix!) with their rock-solid speeds.
Ways to Save
Here are some tips to maximize your savings with Quantum Fiber:
- Price for Life: Lock in your monthly rate for as long as you keep the same plan at the same address.
- No Equipment Fees: Necessary equipment is provided at no additional cost.
- No Installation Fees: Standard installations are currently free of charge.
- No Contracts: Enjoy the flexibility to cancel or change your plan without worrying about early termination fees.
Cancellation Policy
Quantum Fiber offers a hassle-free cancellation process:
- No Early Termination Fees: Since there are no contracts, you can cancel anytime without penalties.
- Easy Online Cancellation: Manage your service through your online account portal.
Installation Process and Fees
Setting up your Quantum Fiber service is straightforward:
- Pre-Installation: If your home doesn’t already have a fiber connection, Quantum Fiber will coordinate to lay the necessary fiber lines before your installation date.
- Installation Appointment: A technician will complete the setup. An adult (18 or older) must be present during the installation.
- Plug & Play: They’ll test everything and show you the app. Total time: 2–4 hours.
- No Installation Fees: Currently, there are no charges for standard installations.
Equipment Offered and Fees
Quantum Fiber provides the necessary equipment to get you connected:
- Modem/SmartNID: Depending on your location and installation, you’ll receive either a stand-alone modem or a wall-mounted SmartNID device.
- 360 WiFi Pods: For enhanced whole-home WiFi coverage, get upto four 360 WiFi pods.
- 360 Wi-Fi app: Control devices, pause access for kids, and run speed tests.
- No Equipment Fees: All essential equipment is provided at no extra cost.
Quantum Fiber’s Network and Speeds
Quantum Fiber’s all-fiber network delivers impressive performance:
- Symmetrical Speeds: Enjoy equal upload and download speeds (cable internet can’t do this), ideal for activities like video conferencing, streaming, and gaming.
- High-Speed Plans: Speeds range from 200 Mbps up to 8 Gbps in select areas, accommodating various internet usage needs.
- Advanced WiFi Technology: The 360 WiFi system utilizes WiFi 7 technology for faster speeds and broader coverage.
Pros & Cons of Quantum Fiber
Pros:
- No contracts or early termination fees
- Unlimited data on all plans
- Price for Life guarantee on select plans
- Free installation and equipment
- Symmetrical upload and download speeds
- Top-tier customer satisfaction for fiber providers (ACSI score: 76/100)
Cons:
- Availability limited to certain areas
- No traditional TV bundling options
- Multi-gig speeds not available everywhere
Why Choose Quantum Fiber?
Quantum Fiber stands out for its commitment to providing high-speed, reliable internet without the complications of contracts, data caps, or hidden fees. With straightforward pricing, free equipment, and a focus on customer flexibility, it’s an excellent choice for those seeking a hassle-free internet experience. Whether you’re a student, a remote worker, or someone looking for a dependable connection for streaming and gaming, find plans tailored to meet diverse needs.