Georgia Natural Gas Plans, Pricing, and Coverage Area

Meet Georgia Natural Gas

Georgia Natural Gas, also known as GNG, is a retail natural gas provider based in Atlanta. It’s part of SouthStar Energy Services, which is owned by Southern Company Gas, serving over 500,000 customers across Georgia. GNG has been serving residential and business customers for more than 25 years, focusing exclusively on natural gas to deliver simple, reliable service, strong local support, and competitive pricing. As a BBB-accredited business since 1999 with an A+ rating, GNG has earned trust and credibility over time. They’ve built a reputation for straightforward pricing, reliable service, and local perks like discounted tickets to Atlanta events (hello, Braves games!).

Plans Offered by Georgia Natural Gas

Georgia Natural Gas offers a variety of plans to fit different lifestyles and budgets, here’s a deeper look:

Fixed-Rate Plans (Great for Predictability)

• 12-Month Fixed: Their most popular option! Lock in rates with a $7.99–$8.99 monthly fee. Includes free green energy credits and no switching fees.
• 24-Month Fixed: Slightly higher rates and a higher monthly fees ($8.99-$9.99). Bonus: free water heater protection (a $142 value!).

Variable Select Plan

This is GNG’s standard variable-rate option, your price per therm can fluctuate month to month based on market, weather, and wholesale gas costs. There’s no long‑term contract, no cancellation fee, and often no deposit required, a flexible choice if you prefer freedom over fixed billing consistency. Promotional offers occasionally include a $50 Visa reward card and a $0.30 per therm discount for 24 months for new customers.

• Introductory Rates: Short-term deals like the Market Intro plan offer lower prices for 1–2 months (then switches to variable pricing).
• Best For: Renters, short-term needs, or those willing to monitor rates. Just note that variable prices can spike in winter!

Read More: Understand the Difference Between Fixed and Variable Rate Plans

Guaranteed Bill℠ Plan (Flat Rate)

This plan locks you into a fixed flat monthly payment, so you pay the same amount regardless of weather or gas price swings, ideal for budgeting peace of mind. At the end of the term (commonly 12 months), it auto‑renews with a 90‑day satisfaction guarantee, meaning you can cancel early without penalty within that window if eligible.
Cancelling the plan early typically carries fees, about $150 if done in the first six months, and $75 in the latter half of a 12‑month agreement. Promotions often include a $10 monthly bill credit for 12 months, plus up to $200 credit if you’re switching from another provider and were charged a cancellation fee.

Pre‑Pay Plan

The prepaid plan is designed for those who may have credit concerns or prefer paying in advance, no deposit is required, and you pay upfront for estimated gas use. You still get billed after meter reading to reconcile actual charges vs. prepayment. Once you’ve made 12 months of timely pre‑payments, you’re eligible to move to another plan type.

Coverage Areas

Georgia Natural Gas serves nearly half a million customers across the state of Georgia, including metro and non‑metro regions, whether you’re in Atlanta, Columbus, Savannah, Dahlonega, or Valdosta, they’ve got you. They operate across the entire deregulated service territory of Atlanta Gas Light Company (AGLC), which maintains pipelines, meters, and service infrastructure while GNG supplies the gas and customer service.

Types of Energy

GNG sells natural gas supply only, AGLC handles delivery, operations, and emergencies. They also offer environmental offset features, such as the Greener Life® carbon‑offset program, which helps customers make their gas use carbon-neutral by offsetting emissions, pledging to date over 700 million pounds of CO₂ offset. Their popular *12-Month Fixed* plan bundles 100% green energy credits at no extra cost, a nice touch if you’re eco-conscious but not ready for solar panels.

GNG Mobile App

Manage your gas account on-the-go with GNG’s free app (iOS/Android). Features include:

• Paying bills instantly via credit card or bank account.
• Shopping/renewing plans in “a few easy steps”.
• Biometric logins (Face/Touch ID) and bill-pay reminders.

Cancellation Fees & Satisfaction Guarantee

• Fixed Rate Plans: Ranges from $100–$200 for fixed plans (prorated if canceled late in the term).
• Guaranteed Bill plan: early termination fees apply, $150 in first 6 months, $75 in second 6 months of a 12‑month contract.
• Variable Select plan: no cancellation fee, no lock‑in contract.
• Pre‑Pay plan: flexible to switch after 12 consecutive on‑time months; no deposit and no cancellation fee are typically involved.

While GNG doesn’t advertise a satisfaction guarantee for most of it’s plans, the Guaranteed Bill Plan comes with a 90-day guarantee.

Other Interesting Info

• GNG stands out for its environmental leadership via carbon offsets, making it easy to go “carbon neutral” with your natural gas use.
• They actively support local communities across Georgia and offer senior discounts, especially when customers qualify for AGLC’s reduced base charge plus discounted per‑therm rates.
• As Georgia’s largest gas marketer, they’ve earned high marks, like a 4.63/5 overall rating and a “Gold Award” from independent reviewers, especially strong in community and product ratings.

Why Choose Georgia Natural Gas?

Choosing GNG means doing business with a local-focused company that knows Georgia energy inside and out and has been invested in this market for decades. You get a wide selection of plan options, from full-price stability with Guaranteed Bill, through flexible Variable Select, to credit-building Pre‑Pay plans, so you can pick a plan that suits both your lifestyle and budget.
Their Greener Life carbon offset option makes gas use more sustainable by default, and they reward loyalty with bill credits, local perks, and referral bonuses. Plus, the combination of top-tier BBB rating, large customer base, and long-term presence offers reassurance you’re dealing with a reputable provider.

Here’s what makes GNG stand out:

1. Transparency: No hidden fees, rates and charges are clearly listed upfront.
2. Local Perks: Discounts to events/The Varsity Restaurant (a beloved ATL spot!).
3. Stability: Backed by Southern Company’s infrastructure and customer service.
4. Eco-Friendly: Free green energy bundles on fixed plans.

If you want a reliable, Georgia-grown provider with straightforward plans and solid customer care, GNG is a top contender.

FAQs About Georgia Natural Gas