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Georgia Power Coverage Area, Rebates, & Outage Tools

Written By: LaLeesha Haynes | Updated On: May 20th, 2025

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Quick Facts:
  • Georgia Power serves over 2.7 million customers and covers most of Georgia, including major cities like Atlanta and Savannah.
  • Their power comes from a balanced mix of nuclear, natural gas, coal, and renewables, with growing investments in solar and battery storage.
  • The Georgia Power mobile app lets you pay bills, report outages, and track energy usage with ease.
  • They offer rebates for energy-efficient upgrades and income-based bill discounts to help reduce monthly costs.

About Georgia Power

With over 140 years of service, Georgia Power supplies electricity to approximately 2.7 million customers across the state. As a subsidiary of Southern Company, Georgia Power is a vertically integrated utility, meaning they handle generation, transmission, and distribution of electricity. This structure allows them to maintain control over the entire energy delivery process, ensuring reliability and efficiency.

Georgia Power Coverage Areas

Georgia Power provides electricity across most of the state, except for a few areas served by municipal utilities or electric cooperatives (like Cobb EMC or Sawnee EMC). The company’s service territory includes major cities like Atlanta, Augusta, Savannah, Macon, and Columbus, as well as countless rural communities.

Unlike states such as Texas, Georgia’s energy market is not fully deregulated. That means most residential customers don’t have the option to choose their electricity provider, Georgia Power is the default utility in its service areas. However, some commercial and industrial customers may have more flexibility in selecting energy plans or providers.

Outage Information and Reporting

Georgia Power offers several tools to help customers stay informed during outages. Their online Outage Map provides real-time updates on power interruptions across the state . Customers can report outages through the website or by calling their dedicated outage line. Additionally, the Georgia Power mobile app allows users to report outages, view restoration updates, and receive notifications about service disruptions.

Mobile App Features

The Georgia Power app is designed to provide customers with convenient access to their account information. Through the free app, users can pay bills securely, monitor energy usage, manage account details, and receive alerts for billing and outages . The app’s user-friendly interface ensures that customers can easily navigate and utilize its features.

  • Pay your bill
  • Track energy usage
  • Report outages
  • Monitor restoration times
  • Access special programs & rebates

Rebates, Discounts, and Incentives Offered by Georgia Power

Georgia Power offers a variety of programs to help customers save money and improve energy efficiency. The Home Energy Improvement Program (HEIP) provides rebates for energy-saving upgrades, such as up to $1,000 for water heater replacements, $300 for air sealing, and $200 for smart thermostats . Income-qualified customers may be eligible for a monthly discount of $33.50 on their energy bills . Additionally, the Georgia Power Marketplace offers instant rebates on energy-efficient products, including LED lighting and smart home devices.

Georgia Power Energy Mix and Sources

Georgia Power utilizes a diverse energy portfolio to meet the state’s electricity needs. As of early 2024, the energy mix includes approximately 41% natural gas, 34% nuclear, 13% coal, and 12% from renewable sources such as solar, biomass, and hydropower.

The completion of reactors 3 and 4 at the Vogtle Electric Generating Plant has significantly increased the state’s nuclear capacity, contributing to a cleaner energy profile.

Georgia Power & Nuclear Energy Generation

Georgia Power Nuclear Power Generation

The completion of Units 3 and 4 at Georgia’s Plant Vogtle marks a significant milestone in the state’s energy landscape. These units are the first newly constructed nuclear reactors in the U.S. in over 30 years, with Unit 3 entering commercial operation in July 2023 and Unit 4 following in April 2024.

Each of these AP1000 reactors adds approximately 1,117 megawatts of capacity, bringing Plant Vogtle’s total to nearly 4,536 megawatts. This expansion positions Vogtle as the largest nuclear power plant in the United States, surpassing Arizona’s Palo Verde plant.

The addition of Units 3 and 4 is expected to generate over 17 million megawatt-hours of clean energy annually, sufficient to power approximately 1 million homes and businesses. This output will prevent an estimated 10 million metric tons of carbon dioxide emissions each year, significantly contributing to Georgia’s clean energy goals .

  • Check outages online: Visit their Outage Map for real-time updates.
  • Report an outage: Call 1-888-891-0938 or use the Georgia Power mobile app.
  • Outage alerts: Sign up for text or email notifications so you’re always in the loop.

Georgia Power’s Renewable Energy Initiatives

Georgia Power is actively investing in renewable energy to support a sustainable future. The company plans to procure an additional 4,000 megawatts of renewable resources by 2035, with at least 1,100 megawatts of new solar and battery storage projects . Programs like the Clean and Renewable Energy Subscription (CARES) allow commercial and industrial customers to support renewable energy development . For residential customers, Georgia Power offers various solar programs, including options for installing solar panels and participating in buyback programs.

For a small monthly fee, through the Green Energy Program, you can support 100% renewable energy from solar and wind sources.

Additional Considerations

Georgia Power is committed to maintaining affordable rates for its customers. The company has agreed to freeze base electricity rates through the end of 2028, although costs associated with fuel and storm recovery may still impact bills starting in 2026 . As the state experiences growth in energy demand, particularly from data centers, Georgia Power continues to invest in infrastructure and generation capacity to meet future needs.

From reliable energy delivery and innovative mobile tools to financial incentives and a commitment to renewable energy, Georgia Power provides a robust platform for those considering their energy options in the state.

FAQs About Georgia Power

Is Georgia Power the only electricity provider in my area?

Most Georgia residents don’t have a choice in providers, Georgia Power is the default utility in its service areas. However, some cities (like Marietta or Dalton) have their own municipal utilities, and rural areas may be served by electric cooperatives (like Jackson EMC or GreyStone Power).

How can I pay my Georgia Power bill?

You can pay:
– Online at GeorgiaPower.com
– Through the mobile app
– By phone (1-800-642-2352)
– In person at a payment center or authorized retail location (like Walmart or Kroger)
– By mail (send a check to their payment processing center)

Does Georgia Power offer budget billing or payment plans?

Yes! The “Levelized Billing Plan” averages your yearly usage to give you predictable monthly payments. They also offer payment extensions and financial assistance programs for qualifying customers.

Does Georgia Power reimburse for spoiled food after an outage?

Generally, no, they’re not liable for damages caused by outages. However, if the outage was due to negligence, you can file a claim.

Can I get a discount for using less energy during peak times?

Yes! The “Nights & Weekends” plan offers lower rates for shifting usage to off-peak hours. They also have a “Smart Usage” program with bill credits for reducing demand during high-use periods.

Does Georgia Power offer solar power options?

Yes! You can:
Install rooftop solar (with net metering credits)
Join a community solar program (no panels needed)
Opt into the Green Energy Program (support 100% renewable energy)

Where can I find energy-saving tips and tools?

Georgia Power’s website offers a Home Energy Checkup, usage tracking tools, and recommendations tailored to your household to help lower your energy bills.