- Express Energy offers fixed-rate electricity plans, such as the Flash 12 and Flash 24, providing price stability throughout the contract term. These plans often include a $100 bill credit for monthly usage exceeding 1,000 kWh, benefiting households with higher energy consumption.
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For environmentally conscious consumers, Express Energy provides the Flash Green 12 plan, which is powered by 100% renewable energy sources. This allows customers to support sustainable energy initiatives without compromising on affordability.
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The Express Energy mobile app enables customers to monitor their electricity usage, view and pay bills, and manage account settings conveniently. This tool enhances transparency and helps users stay informed about their energy consumption.
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Express Energy offers a 30-day satisfaction guarantee, allowing new customers to cancel without penalty if not satisfied. Beyond this period, an early termination fee of $20 per remaining month applies, which is waived if you move outside their service area.
About Express Energy
Express Energy is a Texas-based electricity provider known for its budget-friendly, no-frills approach to energy plans. Founded in 2000, Express Energy is a retail electricity provider (REP) that’s all about “low bills, no frills.” A subsidiary of Vistra Energy (the parent company of TXU), it combines the stability of a large energy company with budget-friendly rates. Their commitment to affordability and transparency has made them a popular choice among cost-conscious consumers in the Lone Star State.
Express Energy Coverage Areas
Express Energy serves residential customers across Texas, leveraging the state’s deregulated electricity market to offer competitive rates. Their services are available in areas where customers have the power to choose their electricity provider, including major cities like Houston, Dallas, Austin, and San Antonio. By focusing exclusively on Texas, Express Energy tailors its plans to meet the specific needs and preferences of Texans.
If you’re unsure whether Express Energy services your area, you can easily check by entering your ZIP code or contacting their customer support for assistance.
Types of Energy by Express Energy
Express Energy offers both conventional and renewable energy options to cater to diverse customer preferences. Their standard plans provide electricity sourced from the traditional power grid, ensuring reliable service at competitive rates. For environmentally conscious consumers, Express Energy also offers plans powered by 100% renewable energy, such as wind power.
These green energy plans allow customers to support sustainable energy initiatives without compromising on affordability or reliability. By offering a range of energy sources, Express Energy empowers customers to make choices that align with their values and budget.
Types of Plans Available from Express Energy
Express Energy primarily offers traditional electricity plans but lets you upgrade to 100% renewable energy sourced from Texas wind farms, perfect for reducing your carbon footprint. Their green plans, like Flash Green, are competitively priced, so you don’t have to sacrifice savings for sustainability. Their plan offerings include:
- Flash Plans (12, 18, and 24 months): These fixed-rate plans offer a $100 bill credit for each billing cycle where usage exceeds 1,000 kWh. They require enrollment in autopay and come with an early termination fee of $20 per remaining month on the contract.
- Flash Green 12: A 12-month fixed-rate plan powered by 100% renewable energy. It also offers a $100 bill credit for usage over 1,000 kWh and requires autopay enrollment.
- Express Plans (12 and 36 months): These straightforward fixed-rate plans provide long-term price stability. They require autopay enrollment and have the same early termination fee structure as the Flash Plans.
By focusing on fixed-rate plans, Express Energy ensures that customers have predictable monthly bills, making budgeting easier and shielding them from unexpected rate hikes.
Plans and Pricing
| Plan Name | Rate | Plan Type | Renewable | Cancellation Fee |
|---|---|---|---|---|
| Flash 12 | $0.105 /kWh | 12 Months Fixed Rate | 9% | $20.00 |
| Flash 24 | $0.106 /kWh | 24 Months Fixed Rate | 9% | $20.00 |
| Power Flash 24 | $0.131 /kWh | 24 Months Fixed Rate | 9% | $20.00 |
| Power Flash 12 | $0.131 /kWh | 12 Months Fixed Rate | 9% | $20.00 |
| Fast Lane 12 | $0.132 /kWh | 12 Months Fixed Rate | 9% | $20.00 |
| Express 12 | $0.159 /kWh | 12 Months Fixed Rate | 9% | $20.00 |
| Express 36 | $0.162 /kWh | 36 Months Fixed Rate | 9% | $20.00 |
*plans and pricing may vary by location. Search your ZIP code to find rates in your area.
Cancellation Fees and Satisfaction Guarantee
Express Energy offers a 30-day satisfaction guarantee for new customers. If you’re not completely satisfied with your plan, you can cancel within 30 days of activation without incurring an early termination fee.
For cancellations beyond the satisfaction guarantee period, an early termination fee of $20 per remaining month on the contract applies. However, if you move outside of Express Energy’s service area, the early termination fee is waived.
This policy provides customers with flexibility and peace of mind, knowing they have options if their circumstances change.
Express Energy Mobile App
Managing your electricity account is convenient with the Express Energy mobile app, available on both iOS and Android platforms. The app offers a user-friendly interface that allows you to:
- Track your electricity usage in real-time
- View and pay your bills
- Access payment history
- Set up and manage autopay (EZ Pay)
- Review plan details and FAQs
- Find contact information for power outages
The app’s features are designed to provide customers with control and transparency over their energy consumption and billing, enhancing the overall user experience.
Additional Information for Energy Shoppers
When signing up for an Express Energy plan, a deposit may be required based on your utility payment history. However, if you make on-time payments for 12 consecutive months, the deposit will be refunded. Express Energy also offers various payment methods, including autopay, online payments, phone payments, and cash payment locations, to accommodate different customer preferences.
Other Perks to Know
- Bill credits: Many plans reward high usage with discounts, which can slash summer bills.
- Same-day connection: Need power fast? They’ll coordinate with your utility for quick turnarounds.
- Deposit refunds: If you pay on time for 12 months, your initial deposit comes back.
Why Choose Express Energy?
Express Energy stands out for its commitment to simplicity, affordability, and customer satisfaction. Their fixed-rate plans provide price stability, while the satisfaction guarantee and reasonable cancellation fees offer flexibility. The user-friendly mobile app and multiple payment options make managing your account straightforward.
- Aggressive Rates: Their average rate (15.39¢/kWh) is 14% below the Texas average, making them a wallet-friendly choice.
- Big-Company Backing: As part of Vistra Energy, you get stability without the premium price tag.
- Transparency: No hidden fees or confusing rate tiers, just clear terms.
- Green Options: Upgrade to wind power without breaking the bank.
By focusing on the essentials and eliminating unnecessary complexities, Express Energy delivers reliable electricity service that meets the needs of Texas residents. If you’re seeking a provider that combines competitive rates with a customer-centric approach, Express Energy is a compelling choice.