- 4Change Energy donates 4% of its annual profits to Texas-based charities, including Feeding Texas, Heroes for Children, the American Cancer Society, and the American Red Cross. Customers can choose which cause their plan supports.
- They offer a variety of fixed-rate plans, some featuring bill credits and others with straightforward pricing without usage thresholds.
- New customers can take advantage of a 60-day satisfaction guarantee, allowing them to switch plans or cancel without penalty if not fully satisfied.
- Standard plans include approximately 9% renewable energy, with the option to upgrade to 100% renewable energy for an additional $6.95 per month.
About 4Change Energy
Established in 2012 and headquartered in Dallas, 4Change Energy operates under Value Based Brands LLC, a subsidiary of Vistra Energy. The company was founded with a mission to provide affordable electricity while giving back to the community. Notably, 4% of their annual profits are donated to charitable organizations such as the American Cancer Society, Feeding Texas, Heroes for Children, and the American Red Cross.
4Change Energy Coverage Areas
4Change Energy serves residential customers across deregulated areas of Texas. This includes major cities like Houston, Dallas, Fort Worth, Corpus Christi, and many others. To determine if they service your specific area, you can enter your ZIP code.
4Change Energy Plans
4Change Energy provides a variety of fixed-rate plans designed to cater to different usage patterns:
- Maxx Saver Select 12 & 24: These plans offer a $100 bill credit when your monthly usage reaches 1,000 kWh. They’re ideal for households with consistent energy consumption around this threshold.
- Cash Money 12: This 12-month plan also provides a $100 bill credit at 1,000 kWh usage. It includes a $9.95 monthly base charge, making it suitable for customers who consistently use over 1,000 kWh per month.
- One Rate 12 & 24: These plans feature a straightforward pricing structure with a single rate per kWh, regardless of usage. This simplicity can be appealing to customers who prefer predictable billing.
- Power Maxx Saver 12 & 24: Targeted at high-usage households, these plans offer a $100 bill credit when monthly usage reaches 2,000 kWh. They’re best suited for larger homes with higher energy demands.
It’s important to note that while bill credits can provide savings, they are most beneficial when your usage aligns with the specified thresholds.
Green Energy Options with 4Change Energy
By default, 4Change Energy’s standard plans include approximately 9% renewable energy content. However, if you’re aiming for a more sustainable choice, you can upgrade any existing plan to 100% renewable energy for an additional $6.95 per month. This upgrade ensures that your electricity consumption is matched by renewable energy sources, primarily wind and solar, contributing to a cleaner energy grid.
Plans & Pricing
| Plan Name | Rate | Plan Type | Renewable | Cancellation Fee |
|---|---|---|---|---|
| Maxx Saver Select 12 | $0.110 /kWh | 12 Months Fixed Rate | 9% | $20.00 |
| Maxx Saver Select 24 | $0.110 /kWh | 24 Months Fixed Rate | 9% | $20.00 |
| Cash Money 12 | $0.159 /kWh | 12 Months Fixed Rate | 9% | $20.00 |
| One Rate 12 | $0.167 /kWh | 12 Months Fixed Rate | 9% | $20.00 |
| Power Maxx Saver 12 | $0.191 /kWh | 12 Months Fixed Rate | 9% | $20.00 |
| Power Maxx Saver 24 | $0.191 /kWh | 24 Months Fixed Rate | 9% | $20.00 |
*plans and pricing may vary by location. Search your ZIP code to find rates in your area.
Cancellation Fees and Satisfaction Guarantee
For fixed-rate plans, 4Change Energy charges an early termination fee of $20 for each remaining month on your contract if you cancel early. However, this fee is waived if you’re moving out of their service area.
To ensure customer satisfaction, 4Change Energy offers a 60-day satisfaction guarantee. If you’re not completely satisfied with your plan within the first 60 days, you can switch to another plan or cancel your service without penalty. This policy applies to new customers on their first plan with the company.
Additional Benefits
- Customer Support: 4Change Energy provides customer service via phone and email, with extended hours to accommodate various schedules.
- Referral Program: Through the 4Friends Referrals program, both you and the person you refer can receive a $50 Visa® reward card when they sign up for service.
- Online Account Management: Customers can manage their accounts, view usage, and pay bills through the company’s online portal.
A Mission-Driven Approach
At the heart of 4Change Energy’s operations is a mission to give back to the people of Texas. This commitment is evident in their partnerships with four key charitable organizations:
- Feeding Texas: Addressing food insecurity by providing meals to families across the state.
- Heroes for Children: Offering financial and emotional support to families with children battling cancer.
- American Cancer Society: Funding research and providing resources for cancer patients and survivors.
- American Red Cross: Assisting communities during disasters and emergencies.
Customers have the opportunity to select which of these organizations they wish to support, allowing for a personalized philanthropic experience. Importantly, these donations come directly from 4Change Energy’s profits, ensuring that customers’ bills remain unaffected.
Why Choose 4Change Energy?
4Change Energy combines competitive electricity rates with a strong commitment to community involvement. Their variety of plan options caters to different usage patterns, and their 60-day satisfaction guarantee provides peace of mind when trying out their services. Additionally, their charitable contributions mean that your choice of electricity provider can have a positive impact beyond your household.
In a market saturated with electricity providers, 4Change Energy distinguishes itself by intertwining business with benevolence. Their transparent approach to charitable giving, combined with active community involvement, showcases a company that genuinely cares. For customers, this means that every kilowatt-hour consumed contributes to a broader mission of community support and upliftment.
FAQs About 4Change Energy
What makes 4Change Energy different from other providers?
How do I pay my 4Change Energy bill?
• Online through our website or mobile app
• Automatic bank draft (you’ll get a $5 monthly discount!)
• By phone at 855-924-2623
• In person at authorized payment centers
Are there any hidden fees I should know about?
– $4.95 monthly processing fee if you don’t use autopay
– Late payment fee if payment is 16+ days past due
– Early termination fee if you cancel a fixed-rate plan early
Does 4Change Energy offer any rewards or special programs?
– Referral bonuses ($50 for you and your friend)
– Seasonal promotions
– Energy-saving tips and tools
– Paperless billing discount
What if I need to move during my contract?
– Transfer your service to your new Texas address
– Get out of your contract if moving out of state
– Just give them a call at least 3 business days before your move.