Entergy Rebates, Plans, and Coverage Area

About Entergy

Entergy is a large, regulated utility headquartered in New Orleans that provides electricity to about 3 million customers across four states in the South. Because it’s an integrated utility, Entergy both generates power and delivers it over its own poles and wires, rather than acting like a retail supplier you’d “shop” among in a competitive market. Practically, that means your options focus on billing choices, energy-saving programs, and green add-ons rather than switching among dozens of competing providers. Entergy positions itself around reliability, storm readiness, and a gradually cleaner power mix as it modernizes its fleet.

Types of Plans Offered by Entergy

When you’re exploring Entergy’s offerings, you’ll find that they are structured around the regulated utility model rather than a competitive retail market everywhere. That means the plans are more about tariff options, billing choices and optional upgrades than “pick your own supplier” in many places. Here’s a breakdown.

Standard Residential Service

This is the default tier for many customers in Entergy’s service territory. The rate structure often has components such as a base delivery charge, an energy charge (per kWh) and possibly fuel or purchased‐power adjustment charges. For example, in Arkansas, the fuel or purchased power charge is passed‐through dollar for dollar rather than being a profit item.

• Standard service typically includes reliable access, maintenance of the grid, customer support and standard bill options.
• Rates can vary by state and territory (Arkansas, Louisiana, Mississippi, Texas) and are subject to regulatory oversight.
• Riders or special charges may apply for storm recovery, infrastructure upgrades, or other costs.

Budget Billing / Level Pay Options

If you’d prefer more predictable monthly bills (especially helpful when your usage varies seasonally), Entergy offers billing options designed for that.

• Your annual usage is averaged over 12 months so each monthly bill is more even, reducing big seasonal spikes.
• Good for budgeting and avoiding winter/summer sticker‐shock.
• You may still need to keep usage in check, since if usage increases significantly your averaged payment may increase at the next recalculation.

Prepay / Pay-As-You-Go Plans

In some regions Entergy offers prepay or pay‐as‐you‐go service, which means you pay in advance for your usage, rather than being billed afterward.

• You monitor your credit balance and usage; if your balance drops you’ll need to top up to avoid disconnection.
• Good for folks who prefer paying upfront and doing away with traditional bills.
• May require more active management of your account and usage.

Green and Renewable Options

If sustainable energy is important to you, Entergy does offer optional programs. One example, in Louisiana, the “Entergy Green Select” program lets you choose an optional green tariff at a small premium.

• You can select coverage levels like 25%, 50% or 100% green energy, with a premium charge per kWh.
• Month‐to‐month contract, fairly flexible to enroll/unenroll.
• A great way to support renewable generation without switching to a completely different supplier.

Special Programs & Assistance

Beyond the standard plans, Entergy offers programs that help with billing, payment flexibility and assistance for qualifying customers.

• Deferred payment arrangements if you’re temporarily unable to pay.
• Programs for low‐income or medically critical households.
• Energy efficiency rebate programs or tools to reduce your overall usage.

Entergy’s Coverage Areas

Entergy’s regulated utilities serve customers in Arkansas, Louisiana, Mississippi, and Texas. Within those states, service is delivered by operating companies such as Entergy Arkansas, Entergy Louisiana, Entergy Mississippi, Entergy Texas, and Entergy New Orleans (which uniquely is regulated by the New Orleans City Council). Major population centers in the footprint include Little Rock (AR), New Orleans and Baton Rouge (LA), Jackson (MS), and parts of Southeast Texas including the Beaumont–Port Arthur area, The Woodlands/Conroe corridor, and surrounding counties. If you’re moving within Southeast Texas specifically, Entergy Texas notes it serves 27 counties across roughly 15,000 square miles, a good indicator of coverage breadth there.

Types of Energy & Generation Sources

Entergy owns and operates a diverse generation fleet of roughly 24,000 MW, drawing primarily on efficient natural gas and nuclear, with smaller portions from hydroelectric, solar, and legacy coal/oil. More than half of the electricity delivered to customers comes from gas and nuclear, which lowers carbon intensity compared with coal-heavy grids. The company’s public operations and sustainability materials emphasize continued investment in cleaner resources and a long-term net-zero goal, with state subsidiaries (for example, in Arkansas) projecting a larger clean-energy share over time as new solar, wind, and storage come online.

What that means for you:

• You get a fairly low‐carbon mix compared with some utilities that rely heavily on coal.
• The presence of nuclear and gas gives more of a stable base; renewable penetration is growing but still a smaller piece.
• If you care about green energy, the green options are a way to dial up your impact.

How to search for outages

Entergy maintains a near-real-time Outage Map you can check by address or on a map view. During storms, the Storm Center consolidates restoration updates, estimated times of restoration, and safety guidance in one place, and the same map is integrated in the mobile app for on-the-go checks. If you prefer not to use the app, you can view outages directly on the website and follow restoration progress there.

How to report an outage

You have several ways to report and track an outage with Entergy: online via the outage center, through the mobile app, by texting “OUT” to 36778 (after enrolling in outage texting), or by calling 1-800-9OUTAGE (1-800-968-8243). These options work 24/7, and status updates flow back to the channel you used so you can monitor restoration.

Mobile App & Digital Tools

In today’s world a strong mobile/digital experience can make a big difference, and Entergy offers solid tools.

• They provide the free mobile app and the companion portal called myEntergy. Users can view and pay bills, monitor outage maps, and manage account details.
• Features include:
  • Viewing current balance, due date, last payment.
  • Reporting outages or checking restoration status via app or web.
  • Setting up billing alerts, notifications, auto-pay, digital statements.

So if you want convenience, the digital tools are well developed and will likely meet your needs.

Rebates, discounts & incentives

Entergy runs a variety of energy-efficiency programs and rebates that differ by state. Common offerings include A/C tune-up and replacement rebates, appliance recycling with cash back, home performance assessments, and targeted incentives for low-income or multifamily customers. For example, Entergy Louisiana advertises instant rebates up to $150 for A/C tune-ups and additional incentives for replacements, while Entergy Arkansas highlights online/in-store rebates and $25 appliance recycling. These programs change periodically, so it’s smart to check your state’s page before you buy.

Renewable & conservation efforts

While gas and nuclear remain the backbone, Entergy is steadily adding utility-scale solar and other clean resources, and retiring or reducing higher-emitting units over time. Company materials underscore a net-zero by 2050 ambition, and subsidiaries publish roadmaps showing a rising share of clean energy through the 2020s and 2030s. On the customer side, Entergy’s efficiency hub offers practical conservation tips and links to state-specific programs that can shrink your usage (and bills) without sacrificing comfort. In some jurisdictions, optional green-power riders let you match a percentage of your usage with renewable energy for a small premium.

If you live in Arkansas, Louisiana, Mississippi, or parts of Southeast Texas, Entergy is likely your default utility, and it’s a capable one. You’ll get a modern app, multiple convenient ways to handle outages and billing, transparent state-regulated rates, and a growing menu of efficiency and rebate offers to help manage costs. If sustainability matters to you, keep an eye on the local programs and resource plans, clean energy is growing in the portfolio, and there are increasingly practical ways to participate from home.

FAQs About Entergy